Trusted Agent profile Β· Tamworth

Wilkins Estate Agents Tamworth reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

286 reviews across 2 platforms

9 Bolebridge Street, Tamworth, B79 7PA

Wilkins Estate Agents's office in Tamworth, at 9 Bolebridge Street, is rated 4.8 out of 5 across 286 reviews on two platforms, including 275 Google reviews rated 4.8.

Google logo

4.8 / 5

275

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tamworth office, from every platform, shown as written. First names only.

2/5

Google

Wilkins were initially excellent, they carried out all the viewings and managed to get offers quickly. Although they did over value the house, trying to win business with a divorce sale. Amended 31/01/22 - Reduced to 2 stars. For a start the Sales Progression Manager was very helpful, we had delays and she was extremely friendly and pro-active. BUT I have a WARNING for other potential customers, I made a stupid error, I am writing this to help other customers avoid my foolish mistake. Wilkins for some reason asked me to come in and re-sign the paperwork. I was in a rush and didn't read the document but they increased the fees from Β£2400 to 2% + VAT. This cost me an additional Β£2,160. Unfortunately I didn't have the original paperwork due to the way Wilkins were engaged, the house was due to a divorce and solicitors arranged the sale. I feel Wilkins have taken advantage of a very unfortunate situation. Congratulations on this Wilkins, I will pay but I would never use you again and advise others to BEWARE.NegativeProfessionalism

Adrian Β· 25 August 2023

Agent replied Β· 6 July 2023

Many thanks Adrian for your feedback very much appreciated regards Team Wilkins

5/5

Google

Best experience I've had with a lettings agency and I've been renting for years. Everyone I have spoken to at the office have been helpful and friendly, in particular Lacey Collins. She has been amazing from the start when I went to view the property and has been a pleasure to deal with. She has excellent communication skills and always responds to questions efficiently. She has been so professional and has had made the hole process of moving a lot less stressful. Thank you so much Lacey! I would highly recommend Wilkins Estate Agents.

Melissa Β· 30 June 2023

Agent replied Β· 26 July 2023

Thank you for your kind review of our Tamworth estate agents! We're so pleased to know we could make this process a positive one for you.

5/5

Google

Excellent customer service We have used the team at Wilkins in Tamworth to help us sell two houses after we were impressed with their customer service when we bought a house via them. The team are really friendly, positive and supportive. They help to make a stressful process go as smoothly as possible. Would highly recommend.

Gillian Β· 24 March 2026

Agent replied Β· 14 April 2026

Really pleased we could support you through both sales after your experience buying with us, Gillian. We're glad our friendly approach helped make things feel smoother, we appreciate the continued trust and recommendation.

5/5

Google

Wilkins have been fantastic from the very beginning, from my property search, to the completion, they highlighted all therir available services, which helped me along the way. All involved were extremely efficient and managed everything seamlessly, especially to Jade and Yasmine for their efficient communication and support. Thank you.

Neil Β· 11 May 2026

Agent replied Β· 11 October 2026

Thanks so much for the lovely feedback, Neil. Glad you felt so well supported from your property search through to completion. We really appreciate your kind words.

5/5

Google

My partner and I have just recently brought our first home through Wilkins, and Jade has been the most helpful throughout the entire process! Answering all of our questions, keeping us informed, responding quickly, and making us feel at …

Sophie Β· 14 March 2026

5/5

Google

A huge thankyou to Jade Holmes for going above and beyond, always keeping us up to date and in the loop about everything regarding our house move. Thankyou for your perseverance and never giving up ...you're a star 🌟 …

Joanne Β· 11 July 2026

Agent replied Β· 11 October 2026

Thanks so much for the lovely review, Joanne. We’re so glad we kept you updated and supported throughout your house move. We really appreciate your kind words!

5/5

Google

Wilkins were a great help in my recent move to Tamworth. Jade who i liased with during the moving process was of great assistance with all my queries being answered promptly, professionally and in a friendly manner. Thank you πŸ™ … LM …

Casual Β· 11 June 2026

Agent replied Β· 11 October 2026

Thanks for the lovely feedback, LM. We’re glad we could help with your move and keep everything clear and friendly along the way.

5/5

Google

Everyone was very helpful at wilkins. Freya was our main contact and she kept us updated at all times. Thanks to you all.

Suzanne Β· 17 October 2025

Agent replied Β· 15 January 2026

Really pleased we could provide excellent service, Suzanne. It’s great to hear you felt well-informed throughout. Appreciate your kind words, and we’d be happy to help again whenever you need us!

5/5

Google

We have recently sold a property through Wilkins. From Valuation to Instructing the sale of the property, Emerson was very professional & the sales team kept us updated. Photos & a video were taken to show the property. The property was sold within 5 days. Definitely recommend Wilkins.

Jan Β· 25 November 2024

Agent replied Β· 9 December 2024

Thank you for your wonderful review, Jan! We're delighted to hear about your positive experience with Emerson and our sales team. Selling your property in just 5 days is an impressive achievement! We appreciate your recommendation and look forward to assisting you in the future.

5/5

Google

We recently sold our house with Wilkins who were fantastic from start to finish. They were professional, kept us regularly up to date and the whole team were friendly & answered any queries promptly! A special mention to Bek who went above and beyond for us! Thank you all πŸ™‚ …

Emma Β· 9 October 2024

Agent replied Β· 23 October 2024

Wow, thank you so much for your review! Wishing you all the best in your new chapter!

5/5

Google

The whole process has been really smooth, but Jade H was the shining star, always keeping us informed and answering any questions we had.

Chris Β· 11 September 2026

Agent replied Β· 11 October 2026

Brilliant to hear the whole process went smoothly, Chris! Glad we kept you in the loop and made things nice and straightforward.

5/5

Google

Recently sold our house through Wilkins and I was really impressed with how the valuation, viewings and sales progression were all handled. Our sale was particularly challenging, through no fault of Wilkins’, and our sales progressor, Freya, really went above and beyond to help drive it all through. She was always accessible and helpful and we were really thankful to have her on our side.

Libby Β· 11 July 2026

5/5

Google

what a fab agent to work with! Mark Hambridge at wilkins has looked after the sale on my flat and him and the rest of the staff have been fantastic from start to finish, super professional and really easy to work with. Mark and the team had viewings lined up before the property even went live on line. Nothing has been to much for them and they have stayed on top of the sale and we havent really had to do anything! by far the best agent and i would highly recomend using them.

Keeley Β· 6 July 2022

Agent replied Β· 6 July 2023

Keeley it’s good to read the positive review we genuinely do have clients that we aim to match their search requirements for new properties coming to the market good luck in your new home

5/5

Google

HIGHLY recommend Wilkins Estate Agents! I have recently had the pleasure of purchasing a property via Mark Hambridge of Wilkins and I am over joyed with his friendly, reliable, seamless, genuine, whole-hearted support service provided. From the very first viewing of the property, right through to move day, Mark helped me so genuinely throughout the process, he gave us so much of his time supporting us through the process and keeping in touch so responsively. Nothing was too much to ask of Mark and we are so grateful of his first class service. Mark is a wonderful representative of Wilkins Estate Agents and definitely an asset to his team! I have felt so at ease and really have felt we can trust and depend on Wilkins for everything needed of them thanks to Mark, his experience really shone through. Thank you so much Mark and Wilkins, for the above and beyond, personal service and for helping me and my family move to our new family home!

FL Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you for taking the time to share your experience and this feedback means a lot to Mark and the team. Good luck in your new home !

5/5

Google

Wilkins has been excellent through the process of buying and selling for me. All the staff I met were so helpful and supportive. Would definitely recommend Wilkins.

Kathryn Β· 11 August 2026

Agent replied Β· 11 October 2026

Lovely to hear you felt supported throughout the whole process, Kathryn! Thanks for recommending us. We’re glad we made buying and selling a bit easier for you.

5/5

Facebook

Bought and sold a property through Wilkins last year and can not recommend them enough. Originally my property was on the market with a high street chain, however after several buyers dropped out and poor communication with the previous estate agent I went with Wilkins and they managed to find a buyer within a matter of days. Sean and Grace were really helpful and kept me at ease through many issues that kept arising with the sale and managed to sort everything. Amazing from start to finish and will definitely be using them again!

Ciara Β· 25 August 2024

5/5

Google

We bought our first home through Wilkins, and we are so impressed by the service. We were extremely impressed with Emerson, who was very professional from our first viewing of the property, and always accommodating our requests to go back for multiple viewings during the purchase. Massive thank you to Emerson!

Katie Β· 25 June 2024

Agent replied Β· 24 August 2024

We're so pleased to hear about your positive experience with us. Your kind words mean the world to us. Thank you for choosing Wilkins Estate Agents for your first home purchase. Welcome to the Wilkins family!

5/5

Google

Amazing, professional, friendly, nothing too much trouble. Great communication. Used twice and excellent on both occasions. Would not go to anyone else. 5 🌟 & more. Tracey G …

Tracey Β· 11 July 2026

Agent replied Β· 11 October 2026

Thanks so much for your brilliant review, Tracey. We’re glad you’ve had a great experience with us both times. Lovely to hear you wouldn’t go anywhere else. Cheers!

5/5

Google

Everyone at Wilkins did a fantastic job to help us sell our house. Nice modern approach to marketing and also a very effective touch to keep all concerned parties in a WhatsApp group. Special thanks must also go to Jade Holmes who was …

Allan Β· 14 March 2026

Agent replied Β· 14 April 2026

Thanks so much for the brilliant feedback and for trusting us with your sale, Allan. We’re glad you liked the modern marketing and the WhatsApp group.Really appreciate the gold star.

5/5

Google

Freya helped us with buying our first home, and when we were in the final stages, she helped move things along and kept us updated, with no quarms. Thank you for all your help :)

Louise Β· 11 May 2026

Agent replied Β· 11 October 2026

Thanks so much for the lovely review, Louise. Huge congrats on your first home, and we’re glad we helped keep things moving smoothly.

5/5

Google

Professional from start to finish house went up for sale on the Monday thanks to fantastic photos sold on the Friday and completed today only took 13 weeks from start to Finish I have been kept up to date throughout the sale I would highly recommend Josh and his team many thanks from one very satisfied client

Wendy Β· 25 December 2023

Agent replied Β· 1 January 2024

Thank you for your 5-star review of our Tamworth estate agents! We're so pleased to know we could make this process a positive one for you.

5/5

Google

This estate agent goes above and beyond to help their clients. Through a scary situation where myself and my children were looking for a property, the Estate agent Emerson made us feel at ease and gave so much reassurance. He is very professional and his approach to clients is second to none 😊 …

Dawn Β· 26 February 2024

Agent replied Β· 24 August 2024

Thank you for your kind words, Dawn. It's wonderful to hear you had such a positive experience with our Tamworth estate agents. Wishing you all the best in your new home!

5/5

Google

Mark and the whole team at wilkins have been amazing, with selling our home. From valuing our house and the communication between the team, they have gone above and beyond with any help or information weve needed. Their advice has been helpful in us finding our new home and fantastic communication between our selves and the buyers has been great. Everything has been done very quickly and professional the best estate agents we could have chosen and we would absolutely recommend this estate agent for anybody looking to sell their home. A fantastic team of people, with so much knowledge in the property market and sales. We are very satisfied with our experience with wilkins.PositiveResponsiveness, Quality, Professionalism, Value

Evie Β· 25 August 2021

Agent replied Β· 6 July 2023

Evie many thanks for the great review good luck in your new home

5/5

Google

Having experienced a small term of employment within an estate agency and a conveyancing solicitation firm, I understand the pressures and stresses of selling a house. These worries were all taken care of by Wilkins estate agency, who were brilliant and demonstrated the epitome of professionalism from the very start of my property listing and agreed sale - which came less than a week after my property went to market. I must give a special mention to Harry Cook, who was superb throughout and really went the extra mile to cater for my individual needs.PositiveResponsiveness

Matt Β· 25 August 2021

Agent replied Β· 6 July 2023

Matt many thanks for the positive review Harry will be delighted with the feedback good luck in your new hone

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