Trusted Agent profile
★★★★★
763 reviews across 2 platforms
6 Victoria Road, Tamworth, B79 7HL, B79 7HL
Hunters's Tamworth office at 6 Victoria Road is rated 2.9 out of 5 across 763 reviews on two platforms, including 216 Google reviews rated 4.6.
Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
GoogleWhat an amazing branch! My journey started with meeting Lyndsey who was amazing and very helpful when showing me round the property - I had a very stressful first time buyer journey but it was all made so much easier by a certain member of the Hunters Tamworth team - Alisha Jenkins was outstanding! She was always one step ahead and made me feel confident that any outstanding issue would get resolved and she would get back to me with an update/answer the same day! Personally Alisha is a credit to the Tamworth team. Thank you all so much!
5/5
GoogleWe needed to urgently rent a property due to unforseen circumstances, and Hunters was extremely supportive on dealing with the process as promptly as possible. Clio worked closely with us and kept us updated every day. We are very grateful and truly recommend Hunters Tamworth to anyone who requires a high quality customer service support.
Thank you for taking the time to share your experience. We know how challenging it can be when you need to secure a property at short notice, so we’re really glad we could support you and help move things forward as quickly as possible. Clio will be very pleased to hear that her regular updates and hands-on approach helped make the process easier for you. We truly appreciate your recommendation of Hunters Tamworth and are grateful for your trust. Wishing you all the very best, and please feel free to reach out if we can help again in the future.
5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
1/5
TrustpilotFeeling sorry for vendors hoping to sell their property
Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).
1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
1/5
TrustpilotGutted
I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.
1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
5/5
GoogleWe are renting our house out to relocate , we have never done anything like this before . The team at hunters were exceptional . Supportive and extremely helpful it was reassuring to know they were dealing with all aspects of the let . The response is excellent with all questions answered promptly . I would thoroughly recommend . Thanks all for help and patience
Thank you for taking the time to share your experience. We’re delighted to hear that the team were able to support you so well, especially as this was your first time letting a property. It’s great to know you felt reassured knowing we were handling everything on your behalf, and that our responses and communication helped make the process straightforward. Thank you for your recommendation, we really appreciate your kind words. Wishing you all the best with your relocation, and please don’t hesitate to get in touch if you need anything in the future.
5/5
GoogleJaymie was helpful throughout the house move & chased things promptly and kept us updated
5/5
GoogleI have just rented a property through Hunters and have to say Beth and the team were very efficient throughout the whole process. Every payment made (deposits etc) were acknowledged with an email receipt, I was kept informed of how references were progressing at each stage and any questions were answered promptly and fully. Information provided on the property on moving in was very thorough. Not the experience I've had with all letting agents in the past. Thank you! :)
Thanks Tony, your comments are very much appreciated.
5/5
GoogleI've recently sold my house using Hunters and can honestly say that I have received top notch service from start to finish. Once I had taken the decision to sell, I had the property appraised by Hunters. I was happy with the value that Allan gave me so I instructed them to sell for me. The sale was achieved quickly, with no drama. I was happy to accept an offer in a very short space of time, thus allowing me to buy a property that I had been looking at. The whole process has been painless and I would recommend Hunters to anyone. Allan told me he would sell my house quickly, he wasn't joking. Thank you to Allan, for the prompt sale of my house, Joe for negotiating a great price for me, Bev for the regular progress reports and liasing with the solicitors and Jess, who always answers the phone quickly and warmly. Lastly, thank you to the staff I didn't actually meet, who were all working towards the common good. A great team of great people. Thanks again. Pete Martin
Very many thanks for your kind words and for trusting Hunters to sell your property Pete. The team are delighted that you feel that you have received a great all round service as that is exactly what we pride ourselves on. All at Hunters wish you well and look forward to helping you with your property requirements in the future.
5/5
GoogleFrom the first visit Hunters were our only choice in selling our property. Honest opinions, professional standards and definitely supportive. It wasn't easy at times but I knew that they had my back even when the going got sticky. Would highly recommend the team and congratulate them on a job well done.
Thank you very much for such a thoughtful review. From our first meeting, it’s great to hear that you felt confident in choosing Hunters to handle your sale. We always aim to be honest, professional, and fully supportive, especially when things don’t go completely to plan, so it really means a lot to know you felt backed by the team throughout. Thank you for your recommendation and for trusting us during the process. On behalf of the whole team, we really appreciate your kind words and wish you all the very best moving forward.
5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Tamworth office has 763 reviews across two platforms: 216 on Google, 547 on Trustpilot (across the whole business).
Hunters Tamworth is rated 2.9 out of 5 across all 763 reviews, and 4.6 out of 5 on Google from 216 reviews.
Hunters Tamworth, 6 Victoria Road, Tamworth, B79 7HL, B79 7HL.
