Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDavisons New Lubbesthorpe
We purchased our home with Davidsons at New Lubbesthorpe and absolutely love it. Michelle the Sales Manager was on the ball, and was always available to answer questions however small. We bought during lockdown but this didn't impact our experience in any way. The team made sure we could still safely visit the plot when restrictions allowed, and updated us regularly on the build. Since moving in we did identify some snags but the customer care team dealt with these, and we always got a follow up check in to ensure the matter was resolved. Michelle has kept in touch since we moved in and we couldn't fault her. Definitely would recommend. The houses feel like homes, and it's the little details that really stand out.
Matt · 20 June 2022
★★★★★ 5/5
TrustpilotFantastic service and great homes!
We have had nothing but an amazing service from Davidsons at the New Lubbesthorpe site. Michelle was very informative during the house buying process and made sure there was no added stress to what is a very stressful time! When we moved in, not a problem, any questions (stupid or not) we're answered in a prompt manner. During the home demo, we learnt plenty of tips and tricks which was great as first time buyers.Whilst dealing with snagging, issues were normally dealt with within a couple of days and all the staff who we dealt with were lovely. Even 1 year later, the post completion team are also quick to respond and happy to help. Customer service has been fantastic over the last year and a half and couldn't recommend enough!
Rishi · 18 June 2022
★★★★★ 5/5
TrustpilotDavidsons homes
From the outset the Davidsons experience has been first class. Very helpful sales lady, professional service , warm welcome to new home and responsive attention to minor snags identified. No complaints
Michael · 27 October 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotTerrible service
Terrible service. After sales agreed a job today they declined it.
Naz · 11 April 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 1/5
TrustpilotBE AWARE OF THIS HORRIFIC COMPANY
BE AWARE OF THIS HORRIFIC COMPANY. We dealt with Alexandra place in Mapperley Nottingham and received the worst customer service I have ever had and this is across the board running throughout the company, I do not no how they get away with it. We paid a deposit to them and were 1 working day over the contract exchange date, fair enough we except this was in the contract but unfortunately we didn't realise so they cancelled our order kept £400 of the £500 deposit and re advertised the house for £6000 more not even a phone call from them. Not to mention the horrifying customer service we had through out the 5 weeks of dealing with them so this was deffinatly a blessing in discuise. I wish we read all of these terrible reviews before we went ahead as they are all deffinatly true I'm sure of that.
Thomas · 29 October 2021
★★★★★ 5/5
TrustpilotWonderful people and wonderful…
Wonderful people and wonderful experience.
Libby · 15 April 2026
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience! We will pass your kind words onto Stuart, Brandon and the team. Best wishes, the Davidsons team.
★★★★★ 4/5
TrustpilotWould do it again!
We had a bad experience with the first sales person but as soon as Lydia took over she ensured that was totally reversed.
Michelle · 7 November 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotFantastic all round
We have just moved into our second Davidsons Homes house and both times had an excellent experience throughout the process. Davidsons homes are special and definitely not your average new build property.
Customer · 10 July 2025
Agent replied · 26 September 2025
Thank you for taking the time to leave a review. We are very pleased to hear such positive feedback about your buying experience with Michelle. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotOnce sold you are on your own.
The list of problems we have would make you turn and run away from the sales office. The glamorous dream of owning their properties is far from reality.
John · 21 August 2025
Agent replied · 26 September 2025
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience.
As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details.
Kind regards, the Davidsons Homes team.
★★★★★ 1/5
TrustpilotVery very disappointed
Very very disappointed, can honestly say snagging very got completed and what did was of a poor quality. Now dealing with aftercare we’ll say dealing they don’t bother to get back to you. Iv never known a house builder to have so many complaints which Iv read and have myself of stud walls so far out of square it’s embarrassing. I’m not doing this out of anger I just want people to be aware before having to go through the terrible aftercare I have. They arnt bothered once they have your money. Had other new builds before, I’d definitely and I say to people my truth is Davidsons paint a good picture but are one of the worst.
James · 25 October 2024
★★★★★ 1/5
TrustpilotFire doors that don’t shut. Atrocious customer service.
We have 6 doors in our new build that do not shut. I have been advised these are fire doors and as such this is a fire hazard. I contacted the customer services team over a week ago to raise this. I still haven’t been contacted about getting an appointment booked in for this to be rectified. They are taking multiple days to reply to emails & not picking up the phone when I call. I think it might be time to contact the NHBC & HSE.
Paige · 22 October 2024
★★★★★ 5/5
TrustpilotI visited Grange View in Lower Bardon…
I visited Grange View in Lower Bardon and was met with Lucy after being recommended by a friend and i explained to Lucy i wasn't looking to move for another 12-18 months , most developers would dismiss me at this point for time wasting however Lucy did not. Lucy explained about future phases and current house types that fit my criteria i am looking for. After more talk with Lucy about Davidsons home i will be definitely looking to buy in the future with these guys , amazing service !
Tracy · 17 October 2024
★★★★★ 5/5
TrustpilotYou are amazing : Becky and Jade (Bedford)👏👏
Our experience with Becky and Jade during our 1st home-buying process was exceptional. From start to finish, they demonstrated great expertise, patience, and a genuine commitment to helping us find the perfect home. They listened carefully to our preferences and provided a range of options that suited our needs. Their guidance and advice were invaluable, making the entire process smooth and stress-free. We truly appreciate their responsiveness and professionalism, and we highly recommend them to anyone looking for outstanding support in purchasing a home. With love and regards, Tripti
TRIPTI · 28 September 2024
★★★★★ 1/5
GoogleHorrific house builders, Cutting corners wherever they can to make money. Then when something is out of British standard tolerance they will lie and make things up to get around it. They want your money and that’s it !
Lee · 28 December 2024
Agent replied · 11 December 2024
Thank you for taking the time to leave a review. We’re sorry to see you could only leave us a 1 star review. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details.
★★★★★ 1/5
TrustpilotDisgusting aftercare
Well where do you start with this company of cowboys?They are fast to take your money but their aftercare service is shocking to say the least.They initially acted on our issues from the snag report we had carried out on the property (133 in Total).Since we have moved in back in October 2022 they don't follow up their promise to support you for two years, we have reported a water leak from the main bathroom over six weeks ago with the promise that a member of our plumbing contractors will call you to arrange a suitable appointment, guess what despite numerous emails to post occupation and customer services this hasn't happened.I have no choice now but to reach out to the NHBC for support.The site has almost been completed so i guess they don't give two hoots anymore?DONT BUY A HOUSE FROM THESE YOU WILL REGRET IT, who needs a family bathroom to be functional anyway eh?A very annoyed customer from a Davidsons development.
Stephen · 31 May 2024
★★★★★ 5/5
TrustpilotI would like to thank Kelly and…
I would like to thank Kelly and Michelle for finding my beautiful home and being there every step of the way,and to Barry for always being there for you after you have moved inn,to solve all problems.
David · 2 February 2024
★★★★★ 5/5
TrustpilotMichelle at the Little Bowden site was…
Michelle at the Little Bowden site was very knowledgeable helpful and pleasant!
Allison · 6 September 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Michelle and the team. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotFantastic professional service from Dan at Oakham Pastures
I Bought a beautiful house in Oakham.
Robert · 15 October 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Dan and the team at Oakham Pastures. Best wishes, the Davidsons team.
★★★★★ 2/5
TrustpilotEnsuite shower leak and remaining repairs
Ensuite shower leak, water appeared on lounge roof.
Rbeat · 26 September 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 1/5
TrustpilotShocking customer aftercare
Couldn’t fault the customer care when we were purchasing our Davidsons home. Our problems have arisen in the aftercare phase. We have a huge litter problem on our plot which has been caused by the builders. As the covenant states that no changes can be made to the boundary lines, we were unable to put anything on our boundary to prevent the litter blowing into our garden. We contacted the site team on numerous occasions and while they mentioned resolving the issue with chicken wire we were continually ignored when we asked when this would be enforced. We then took measures to contact the complaints department and after weeks of chasing, the matter still has not been resolved and they have just closed our case. Not what I expected from what is supposed to be a reputable company. This has been ongoing since July 2023 (7 months). Once Davidsons have your money, they do not care what happens next, but are quick to jump on you if you breach the covenant agreement. Shocking customer care.
Kalli · 20 February 2024
★★★★★ 5/5
GoogleThis is our second new build so we weren’t surprised by the snags and little issues with our house. The staff on site though have been really good and any repairs needed have been done quickly and professionally, Dom in particular (who is …
Lexi · 17 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto the team. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotDavidsons at Little Bowden did an…
Davidsons at Little Bowden did an amazing job. Michelle the Sales Manager influenced her Director to Part-Exchange my Grade II listed cottage. It had recently been refurbished and they managed to get it sold within 7 weeks!! Kelly the second Sales Manager and Barry the Site Manager are superb too and provided fab customer service. Yes, there are some snagging concerns but I am certain they will be ironed out effectively. I love my new, cosy warm home.
Pam · 6 February 2024
★★★★★ 2/5
TrustpilotThe WORST customer care imaginable
After sales / customer service is nothing short of USELESS!! Having lived in my Davidsons home for 3 years I feel I’m well placed to comment on just how utterly shocking the customer service is from Davidsons once you move in. I never experienced such a disorganised company, with extremely poor communication with its sub-contractors and suppliers. EVERY single issue I have had with this house has always been hindered by Davidsons not being able to communicate with the suppliers/workers and me the customer - in fact, it’s so bad that our development wrote an open letter of complaint - let that sink in.
Nathan · 19 December 2023
★★★★★ 5/5
TrustpilotLovely sales manager and post-purchase…
Lovely sales manager and post-purchase quality team has been great.
Tom · 10 July 2025
Agent replied · 26 September 2025
Thank you for taking the time to leave a review. We are very pleased to hear such positive feedback about your buying experience. We wish you all the best in your new home. Best wishes, the Davidsons team.
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