Trusted Agent profile · Swiss Cottage · London

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Vita Properties NW3 Swiss Cottage reviews

★★★★★ Excellent

289 reviews across 2 platforms

27 Northways Parade, College Crescent, Swiss Cottage, London, NW3 5DN

Vita Properties NW3's office in Swiss Cottage, London, at 27 Northways Parade, is rated 4.9 out of 5 across 289 reviews on two platforms, including 249 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

249

Reviews on Google

This office

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4.9 / 5

40

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Vita Properties NW3 Swiss Cottage

Vita Properties was established in 2011 by Oliver Kent, who had conducted hundreds of successful lettings and sales transactions in north, west and central London during the previous ten years. He is a tenacious and thorough agent whose local knowledge of the property market is unsurpassed. You can see our five star reviews here and here. We are well aware that choosing a property can be both stressful and time-consuming for our tenants and buyers, however with our hard-working, ethical and personable approach, Vita staff will support and guide you every step of the way. We feel Vita is a perfect example of how a modern estate agency should be operated, a love of London and its architectural personality, a clear understanding of clients and applicants needs and expectations, supported by professional and efficient administration. Expertly focusing on the following areas - Hampstead, Belsize Park and Chalk Farm, NW3. West and South Hampstead and Queens Park, NW6. St Johns Wood, NW8. Primrose Hill and Regents Park, NW1. Maida Vale, W9. also servicing - Notting Hill, W1 Kensington, W8. Cricklewood and Willesden Green, NW2. West End and Knightsbridge, W, WC and SW areas. You can see our area guides here. Please contact us and get the right assistance for all of your London-based property related needs. Opening times 9am to 7pm Monday to Friday. 10am to 3pm Saturdays and Sundays. Out of hours viewings can often be arranged by appointment. Our phone lines are open 8am to 8pm seven days a week. Contact Main office line, 020 7759 2199 General enquiries, enquiries@vitaproperties.uk Director - oliver.kent@vitaproperties.uk Address and Map. Twitter

Awards

The Trusted Agent 2026 results for Vita Properties NW3, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 40 reviews on The Trusted Agent only. Show every review

4.9/5

The Trusted Agent

Very satisfied client

Oli, Nouri and the team have done an excellent job. I just wished I had taken their first offer on a property that I sold and not listened to the other agents in Hampstead, I lost a lot of money as the other agents had insisted they will get more for the house but they had no offers. Vita was the only agent with offers and sold the house. The team are honest and straight to the point. I have used them for rental in our rental portfolio and they have achieved rents beyond my expectations. I strongly recommend them and have been working with Vita for many years.

Alexander · 7 April 2021

Agent replied · 7 April 2021

Very kind as always! We love working with you

5/5

The Trusted Agent
Tenant

Thank you

Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and responsive. Special shout out to Jenna Kleinman for her incredible help negotiating our deposit deductions with the landlord. I was very impressed with the quality of service I received. From what I've seen, I do highly recommend Vita Properties.

TH · 20 July 2016

Agent replied · 21 July 2016

Thank you so much for your kind words. I wish you all the best and please do not hesitate to contact me should you require our services in the future.

5/5

The Trusted Agent

third flat rented

Third time I work with Vita properties. Oliver found me a fantastic... no sureal apartment! in The best area of Mayfair. I was overseas for the whole transaction. Oliver managed to negotiate a fantsatic deal on my behalf. Very trustworthy and serious contact in central london lettings and sales. Personally have recomened Vita properties to family members of mine.

A customer · 20 April 2015

Agent replied · 11 May 2015

Thank you very much for your kind words and recommendations, we will continue to help you, family and friends the best we can Hope you've enjoyed the weekend and look forward to speaking to you soon

5/5

The Trusted Agent
Tenant

Impeccable customer service

I recently moved out of my flat in West Hampstead and have been impressed with how smooth the whole process has been. Jenna has been incredible in keeping me advised and informed every step of the way and its been by far the best service I've had as a tenant living in London. Thanks for all your efforts!!

Mike · 8 July 2016

Agent replied · 12 July 2016

Hi Mike, Thank you for your kind words. I am glad you had a great experience and should you need us again please do not hesitate to contact us. thanks again, Jenna

5/5

The Trusted Agent

Great service (we were buyers) - Nouri perfect agent

We purchased a property and Nouri from VITA was our agent. He is very professional, personable, precise and very easy to get in touch with. Since our first viewing we saw that he was very professional and that was very important for us. He helped us find a surveyor and a solicitor. He also followed up on any minor issues with the seller. This transaction was really smooth and very easy for us. Nouri is a smart agent and with his great professional attitude he will carry on having a great career. We sincerely recommend his services. Thea&Dirk

Thea · 24 April 2019

5/5

The Trusted Agent

FIRST CLASS SERVICE

Vita properties have just sold my property after it was on the market for nearly 2 years! Originally, I decided not to use Vita and to go with a couple of the larger companies, however after more than a year I realized that I had made a mistake and I was not getting the service I should have been. These companies were only really interested in selling Mult-Million pound properties. Nouri was wonderful, he is an absolutely charming person and very helpful in fighting against an uphill battle of Brexit and an unknown certainty of the future of the UK property market. I would highly recommend Vita and would definitely use them again.

Olaf · 23 April 2019

5/5

The Trusted Agent

Oliver is professional, energetic and above all is a finisher

I interacted with Oliver Kent, Vita Properties during a recent purchase of a flat in West Hampstead. I found Oliver very professional. Not only ensured that the interest of the seller was well represented, he worked very hard to bring the buyer (me) and the seller together to achieve a good transaction for both parties. I am particularly impressed by his efforts after the purchase we agreed on price. He continued to contact both sets of solicitors, mortgage broker, and other facilitators to ensure that the sale completed in time and to the benefit of both parties. He was active and energetic without being overwhelming. I do recommend Oliver and his firm, wish him all the success. Kambiz D

Kambiz · 3 April 2016

5/5

The Trusted Agent
Seller

A True Professional

Oliver was a stand out professional amongst the agents I dealt with during my property sale process.. It was not easy but with the support and guidance from Oliver on how to approach the selling process we were able to overcome many obstacles.. His integrity is of the highest level and his extra effort to get things moving and done was unquestionable. Selling my property from abroard meant I needed someone I could trust and Oliver was honest and real about every aspect of the engagement. I knew I could rely on Oliver to deal with issues and needs as they arose as I crossed my fingers on the other side of the world. His knowledge of the market he served was excellent and he worked tirelessly on my behalf to get the best deal from buyers and in pushing them along to get completion sorted out quickly For those who choose Oliver, you are in safe hands. Well done Oliver and all the best with your future business success.

Brendan · 22 March 2016

5/5

The Trusted Agent
Tenant

Excellent service

Vita Properties provided a great service, and dealt with difficult circumstances beyond anyones control extremely professionally. This included substantial work outside of working hours to ensure we got our property on time. Great work from all involved - namely Oliver, Jenna, Lucy and Aaron

Matt · 22 August 2016

Agent replied · 22 August 2016

Thank you so much for your kind words Matt, I wish you and Aaron the best in your new home.

5/5

The Trusted Agent
Tenant

Hampstead expert!

We used Vita to help us find a place in Hampstead. Oliver and his team had a really great knowledge of the area and helped us find a very unique property that we loved. Great to work with - would definitely use Vita again.

A customer · 22 April 2015

Agent replied · 11 May 2015

Thank you Nick for your kind words. We are delighted that we could help you find a new home Speak soon

5/5

The Trusted Agent

Go Vita!

I have been using Vita property to help me buy, sell and rent property for over 5 years. Oliver is always quick to respond, professional and a pleasure to deal with. I trust him completely and have no hesitation in recommending him.

Alex · 22 May 2015

Agent replied · 26 May 2015

Thank you Alex for the lovely review - look forward to seeing you next when you're in London

5/5

The Trusted Agent
Buyer

Malcolm is the King!!!

If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a 1st-time buyer, and as this was my 1st ever purchase, I was generally terrified and had to learn loads on the go, and quickly. I was blessed to have Malcolm on my side and without him I am not sure I could have made it through! I will keep as my friend forever, as I am so grateful. Remus

Remus · 24 April 2024

5/5

The Trusted Agent

No hassel

Easy, fast, knowledgable, efficient, friendly, professional, diligent. They don't build them like this any more. Three easy steps. 1- Instruct Oliver. 2. Forget about it. 3. Bang ! a few days later , enjoy the result. Well done Vita !

A customer · 21 April 2015

Agent replied · 10 May 2015

I think you summed us up very well - Thanks Tufan Hope youre having a lovely weekend

5/5

The Trusted Agent
Buyer

Malcolm Ornstein

Malcolm is the only reason that this process wasn't a total nightmare. He was so on it the entire way through. Really kind and thorough, and always picked up the phone, replied after hours (if I needed an urgent answer). He worked so well between all parties, and made my process of buying my first home so so easy.

Emily · 24 June 2021

5/5

The Trusted Agent
Landlord

VITA = Very Impressive & Tremendous Agents

I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five estate agents. Vita Properties (VP) were the first to respond to us. They did a survey, gave us advice for improvements and recommended a figure for rent that reflected both; the condition of the property and rents in the area. The team was fantastic to deal with, very reliable and the communication throughout the process was excellent. Vita Properties was the agency that found all three tenants for us immediately. And what’s more, all three tenants are excellent. The background check for each tenant was done professionally and meticulously. We did not need to do anything as they are very knowledgeable and reliable. We were cruising in the Inner Hebrides when the third tenant was found. VP called us and sent text messages but satellite communications from our side was poor. The one call we could make (courtesy of the captain using the ship’s satellite system), we told VP to go ahead and arrange everything – cleaning, inventory and see the tenant into the flat. On our return to London, we were delighted to find the whole process successfully completed and with consummate professionalism. The team are friendly, communicate very clearly, are knowledgeable, give good sound advice and are enthusiastic. We highly recommend Vita Properties and thank them for all the help and advice we get from them. We still go to them for advice on improvements in the flats! Dr Alba De Souza

Alba · 9 February 2016

Agent replied · 11 February 2016

Alba, we are very grateful for your wonderful review and look forward to working with you for many years to come. Our door is always open! Wishing you a wonderful & healthy 2016 from all the team @ Vita

5/5

The Trusted Agent

Jonathan rocks!

Jonathan was the perfect agent with the perfect flat! Infinitely flexible, super straight forward and completely no nonsense. We sorted the flat within a matter of a day or two, and he was on hand for literally anything I needed throughout the moving in process. I am now in, snug and brilliantly happy. Thank you Jonathan!

A customer · 3 June 2015

5/5

The Trusted Agent
Landlord

A great independent agent

I am lucky to have been introduced to Olvier Kent at Vita Properties. I had to refurbish a property prior to letting and he advised me all through the process. Within one week of putting the refurbished fat on the market he had two potential tenants, He managed the negotiation flawlessly and has since the tenants moved in assisted in making this an easy and smooth process

Joanne · 11 February 2016

Agent replied · 28 February 2016

Thank you Joanna for your wonderful review, we pride ourselves on our service and look forward to working with you for years to come. Hope your enjoying your new job. Best, Oliver & the Vita team

4/5

The Trusted Agent
Tenant

very kind

Jenna has been very helpful when she could in ensuring the smooth running of my move

Maria · 11 July 2016

Agent replied · 12 July 2016

Hi Maria, Thank you, I wish you all the best in your new home. Jenna

5/5

The Trusted Agent
Tenant

Excellent agent to deal with!

I had a great experience with Vita from the second I viewed the property that I ended up renting. Damien was genuine and a pleasure to deal with and as was everyone else throughout the entire process. A highly recommended property agent!

Ruchini · 14 September 2016

5/5

The Trusted Agent

Professional, rapid and reliable service

Delivers exactly what one expects from a letting agent. We have liaised directly with Oliver, the company director, and he has followed up our whole process with personal care and attention to detail. Highly recommended!

Gergely · 26 August 2019

5/5

The Trusted Agent

Vita - Great work all round

The guys at VITA did a fantastic job on my behalf form start to finish. An open and honest valuation process, fair rates with a willingness to create a risk / reward commercial structure, good advice re presentation, on the ball and consistent communications during the viewing process, excellent negotiation skills, and then (which is seldom the case) hands on involvement in taking the transaction from "price agreed" to "exchanged" ...which is when so many sales fall through and agents lose interest. Malcolm and Nouri approached the whole process with good humour / candour and were a pleasure to deal with at all times. 100% recommend.

Ed · 26 September 2019

5/5

The Trusted Agent
Tenant

the best agents i have used in a long time

Over the years i have come across many estate agents and letting agents and always had problems with them in some way even if it is a minor issue but having dealt with vita properties i have not one bad word to say about them and from the intro to the end i can only say good things about them. A very friendly team of people that go the extra mile to make sure you are happy and never let you down. I would recommend them to anyone and i am confident that they will appreciate there hard work the same as i have. In life one of the most stressful things is moving home and with vita properties you will not have to worry.

Lee · 24 November 2016

5/5

The Trusted Agent
Seller

It's an art

After having advertised my property for over 6-9 months with big high street names, through a friend I was recommended use an Indepedant - 'Vita'Properties. The understanding of the business, awareness of what the seller required and the emphasis on urgency was outstanding. A buyer was found within 4 weeks, and through out the process, between agreeing the deal and finally completing, Vita were there to hand hold and support the transaction, ensuring any hurdles were overcome. 'It's an art' to be a good agent, so stay away from the 21 year old agent who spouts out the obvious in a property and speak to an advisor who has much more class.

Chetan · 7 May 2015

5/5

The Trusted Agent

Excellent Service

This is the second time we have used Vita Properties to find tenants. Excellent service from Oliver and his team.

Nicola · 26 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Vita Properties NW3's Google reviewsLeave Vita Properties NW3 a review

Questions about Vita Properties NW3 Swiss Cottage

What do buyers say about Vita Properties NW3 Swiss Cottage?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Remus wrote: "If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a ..."

What do landlords say about Vita Properties NW3 Swiss Cottage?

5 reviews from landlords, rated 4.8 out of 5 on average. For example, Alba wrote: "I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five ..."

What do tenants say about Vita Properties NW3 Swiss Cottage?

14 reviews from tenants, rated 4.8 out of 5 on average. For example, TH wrote: "Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and ..."

Has Vita Properties NW3 won any awards?

Yes. In The Trusted Agent 2026 awards: Vita Properties NW3, London won Trusted Agent.

Want Vita Properties NW3 to help?

Tell us what you need and we'll pass your enquiry to Vita Properties NW3 and up to three other top-rated agents near Swiss Cottage.

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