Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookFrom our first meeting we could tell that Richard was going to do all he could to sell our house, and he didn’t disappoint us! He was always available to discuss things, always professional and yet provided a personal touch that put us at ease during a very stressful time. Richard kept us updated throughout the sale and we were delighted to have used the services of Miles Byron, and would certainly recommend them to anyone wanting a more personal touch when thinking about selling their home.
Simon · 5 September 2024
★★★★★ 5/5
View AgentsPerfect Service!
From our first meeting we could tell that Richard was going to do all he could to sell our house, and he didn’t disappoint us! He was always available to discuss things, always professional and yet provided a personal touch that put us at ease during a very stressful time. Richard kept us updated throughout the sale and we were delighted to have used the services of Miles Byron, and would certainly recommend them to anyone wanting a more personal touch when thinking about selling their home.
Simon · 5 September 2024
★★★★★ 5/5
GoogleMILES BYRON has been by far the most helpful and proactive estate agency we have dealt with and we have dealt with many in the last 2 years. We have dealt with Richard throughout and he is a pleasure to deal with, he is proactive and very …
Hannah · 8 October 2025
★★★★★ 5/5
View AgentsGreat from start to finish
Richard was great from start to finish you could really feel he puts his all into your property. We constantly had a direct line, queries were answered very quickly professionally. He defended my property and it's value when it was questioned, most estate agents are so keen to sell that they would have come back to the seller and asked if we would consider reducing but he stood by his valuation and our desire to achieve a certain price and it sold 7 days after doing on the market.
He really does go above and beyond, sending me houses that he thinks I would like that are with other estate agents when he doesn't have to (one of which I bought ). Being self-employed, he obviously has to have a certain amount of self-interest however it did not come across like that. He was always available to help and give advice about the whole moving process, not only relating to my sale but also both mine and my ex partners new purchases. Truly the best estate agent in Swindon!
Thank you Richard! X
Clare · 29 August 2024
★★★★★ 1/5
GoogleTo summarise the incompetence here, just compare these guys reviews to every other Leamington estate agent. [We were tenants but note for property owners we have another story relevant to them at the end of the review]
Our experience with The Proprety Experts was one of the worst experiences I have ever had with an estate agent for many reasons detailed below:
- Worst of all was our actual experience dealing with Julie (as you can see from other reviews we are not the first). Without even talking about the patronising tone she would speak to you with, Julie consistently use aggressive and conflict inducing language. Would often quote legislation at us (incorrectly) to excuse any reason not to work despite the legislation not applying. She would often be unresponsive for sometimes weeks. At one point she said they weren't going to make any other fixes on the property as the property owner had already had to spend lots on fixes they should have done before someone live here! (We had no real issues with other team members, but there is clearly a leadership issue here that isn't being dealt with)
- We were assured the property would be cleaned before we moved in and this categorically did not happen. The inventory report on our move in has the words "dusty", "grubby" and "dirty" repeatedly throughout every page and this does not do justice to the disgusting state of the property when we moved in.
- We had countless issues within the property when we moved in (including but not limited to broken doors and water fixtures). None of these were even looked at within our first month at the property.
- Even when we had been in the property longer, we were often waiting weeks to deal with even urgent issues such as doors randomly permanently locking (even those with no lock) behind you and WATER DRIPPING THROUGH A LIGHT FIXTURE! Though apparently these issues were never classed as "urgent" despite the fire risks. (I want to add to be clear, any labourers who did come the flat were also very helpful and professional, we never had an issue with their conduct)
- When we moved in we were given a piece of paper (to leave on our dashboard) saying that we could park in our space until we ordered a pass for our flats private space and if there were any issues they would call the agency. We were inevitably given a £50 parking ticket due to meaninglessness of this piece of paper and when we asked the agency they said it was our fault for believing the paper would work and they would not deal with or cover the ticket.
- Consistently the agents had no knowledge of the property including where our post was, bins, meters and our parking situation as previously stated.
In summary, living in a property managed by this agency is one of the biggest regrets I have as it is induced unnecessary stress on me, my wife and a friend that lived with us. The reviews speak for themselves, stay far away!
[For Property owners] We lived in the property for 3 years and at the end of the tenancy presumed there would be at least some deposit challenge for some cost impact we may have made to the property in that time. I would have considered at least a proposal reasonable considering but I honestly suspect they never even checked on the property after we moved out. They even asked us to provide the final meter readings to save them a trip around the corner, so we could have said anything! After a couple weeks, we just suddenly had our deposit appear in our account with no challenge. So I don't know who these guys are actually working for at this point, bloody useless all round.
Jamie · 26 August 2024
★★★★★ 5/5
GoogleA huge shout out to Absar Sarwar! We have just moved into our new rental home and Absar has been nothing short of wonderful. He’s always on hand to answer my stupid questions and is extremely polite, friendly and accommodating. From our first viewing to picking up the keys he’s kept us in the loop - every step of the way. We couldn’t have done it without him. The welcome hamper that Newmans provide is a lovely and thoughtful gesture. We feel confident and looked after under his guidance. 100% recommend.
Becky · 26 August 2024
★★★★★ 5/5
GoogleI had an excellent experience working with Richard at Miles Byron. He was extremely professional, proactive, and consistently kept the chain moving by chasing the right people at the right time. He is not only highly competent but also a …
ALINA · 8 December 2025
★★★★★ 5/5
GoogleBefore we decided to sell our house we had always wanted to go with myles Byron, supporting a local business is important to us and we are so so glad we did!!
Rich has been absolutely amazing from start to finish of selling our first house …
Libby · 8 October 2025
★★★★★ 5/5
View AgentsMiles Byron are amazing!
Richard @ Miles Byron just sold our house for us. He was so incredibly helpful throughout the whole process. The house details looked incredible and he kept us updated every step of the way. He even gave us valuable advice for the house we were buying. I cannot thank him enough for all he’s done.
David · 16 July 2025
★★★★★ 5/5
View AgentsThank You Richard.
We recently purchased our first home through Myles Byron, and the experience was exceptionally smooth, thanks to Richard.
Navigating the housing market can be daunting, especially for first-time buyers, but Richard made the entire process stress-free. His expertise and understanding of the local market were shown, and he went above and beyond to ensure we had the right information for our first home. Richard was always available to answer our questions, provide updates, and offer invaluable advice on Solicitors and Surveyers. His friendly and approachable demeanor made us feel comfortable and confident every step of the way.
We are incredibly grateful to Richard at Myles Byron for being apart of our goals of homeownership a reality. His dedication is truly commendable.
We highly recommend Richard to anyone looking to buy or sell a home. His passion for his work and his clients' satisfaction is evident. Thank you, Richard, for your outstanding service and for helping us find our first home!
Jack · 4 August 2024
★★★★★ 5/5
GoogleIt has been a pleasure selling my first home (and buying our future home!) with Richard. He made the whole process feel effortless, kept me updated at every step and was there to support me during the wobbles when it all felt a bit too …
Emma · 8 October 2025
★★★★★ 5/5
GoogleRichard is a dream maker! Things didn't run smoothly nothing to do with him though. He sold our house within six days! Amazing. Nothing has ever been to much trouble and he helped get us over the line at the last minute! Perfect gentle man …
Beccy · 8 October 2025
★★★★★ 5/5
GoogleI recently sold my property through Richard at Miles-Byron and I couldn’t be happier with the service I received. From the very beginning, he was informative, kind, and genuinely friendly, making what could have been a stressful process …
Linda · 8 December 2025
★★★★★ 5/5
FacebookI would recommend Miles Byron 100% all
The way. Richard has effectively supported searching a house that is right for me. Richard always goes extra miles such as goes out of his office hours times and emails me no Matter what time off the day it is he will find me properties that are not listed with him as well which I love about this estate agent. He is very passionate is filling clients service needs and meeting their goals for sure without any doubts.
Communicate is excellent will always reply to my messages or emails quicker than I would expect any estate agent I’ve know during my house search. i find Miles Byron easy to talk and would always go to them for advice. i know without a doubt that Miles Byron will surely find me the right property for me and my family. Has a good source of information on buying houses and the market prices for future which is very valuable to know. Richard genuinely cares about his job and his client view as I’ve felt the experience. I would recommend Richard & his team without any doubts . I will always come back to Richard for future advice and purchase or selling properties.
Anisha · 7 December 2021
Agent replied · 3 May 2023
Thank you so much for your wonderful review Anisha. It is my pleasure to assist you and your family in finding you your new dream home 🏡 🙏🏻
★★★★★ 5/5
GoogleRichard was great through the whole process of our purchase. He was always on hand for any queries with quick responses. He’s a passionate, insightful and trustworthy estate agent to deal with and was a pleasure to get the move completed …
Emily · 8 November 2025
★★★★★ 5/5
GoogleRichard is just brilliant and goes above and beyond for his clients. His communication is great and there any time of day. He has worked really hard for us and found us a lovely house that he had coming on that he knew would be perfect for us! Thanks again Richard!
Claire · 10 August 2025
★★★★★ 5/5
FacebookRichard is just brilliant and goes above and beyond for his clients. His communication is great and there any time of day. He has worked really hard for us and found us a lovely house that he had coming on that he knew would be perfect for us! Thanks again Richard!
Claire · 9 August 2025
★★★★★ 5/5
View AgentsRichard is brilliant!
Richard is just brilliant and goes above and beyond for his clients. His communication is great and there any time of day. He has worked really hard for us and found us a lovely house that he had coming on that he knew would be perfect for us! Thanks again Richard!
Claire · 9 August 2025
★★★★★ 5/5
GoogleI am impressed by Richard (from Miles Byron) helping us to go thru the journey of property purchase . He is always helpful with professional input . He always prompt in respond (even in the weekend and evening) . Finally , we found our …
Yu · 8 October 2025
★★★★★ 5/5
GoogleRichard looked after our house sale and has been super efficient from start to finish. He’s very warm and friendly and has tons of expertise from years in the business. Every time we had a question or concern, he’s been right on it, even …
Nina · 8 October 2025
★★★★★ 5/5
GoogleWe recently bought our first home through Richard, Miles Byron and found him to be a very humble and dedicated person who went above and beyond from the event of viewing to completion. I must say it has been a long journey, but Richard …
Gail · 8 October 2025
★★★★★ 5/5
GoogleRichard has been a breath of fresh air in both the sale and purchase of our house. His communication has been brilliant during the whole process, never felt I asked a stupid question or anything was too much trouble. He has made what is …
Ben · 8 October 2025
★★★★★ 5/5
GoogleWe chose Miles Byron to sell our property as Richard was so knowledgeable and easy to work with no pressure. We sold our property in the October and didn’t find and move into our new property till the August. Nothing was too much trouble …
Robin · 8 October 2025
★★★★★ 5/5
View AgentsRecently bought a house through Miles Byron
I recently bought a house, and it wouldn't have been possible without the incredible help and support from Richard. From the very first time I met him to view the property, right up until the day I received the keys, he was consistently amazing. Richard always responded to our questions within a business day, making the entire process smooth and stress-free. I highly recommend him and wish him all the best in his future endeavors.
Amit · 23 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
