Trusted Agent profile

Connells reviews

4.6

★★★★★ Excellent

138 reviews across 2 platforms

3-5 Victoria Road, Swindon SN1 3BG

Connells's Swindon office at 3-5 Victoria Road is rated 4.6 out of 5 across 138 reviews on two platforms, including 136 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

136

Reviews on Google

This office

Facebook logo

1.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

I had a Connells mortgage advisor called Ray Wallace, he was absolutely AMAZING!! it was such a stressful time but Ray calmed me down, he helped with everything, I wasn't a number but a human being, he made the whole process so much easier for us, I absolutely highly recommend this company!! Thanks for absolutely everything Connells

Jennifer · 16 April 2024

Agent replied · 23 August 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Chloe & lzzy form the Connells letting team have been wonderful throughout, they clearly explained everything, have made the transition smoothly, been positive, smiling and helpful at every step, would highly recommend them.

Gvr · 16 April 2025

Agent replied · 23 August 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Had an amazing experience with Connels, Izzy and Chloe in the Swindon branch made every step easy and relaxing for me. Absolutely best agency out there in my opinion,

Kirsten · 16 April 2025

Agent replied · 23 August 2024

Thank you for your 5* review Kirsten. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Shannon has been an amazing help and I couldn’t fault her at all. She has kept me up to date with properties they have on the market and all the information to go with them. She has gone above and beyond and I couldn’t be more grateful.

Sam · 24 August 2023

5/5

Google

I have been renting my apartment out via Connells and have always found them very professional, personable, efficient and effective. They take care of everything. Natasha has been extremely helpful especially in assisting with an overzelous tenant. The renewals team are always on the ball as are the accounts team. The ease of contact is reassuring. I would have no hesitation in recommending them.PositiveResponsiveness, Professionalism

Kerri · 24 August 2021

5/5

Google

Dom was absolutely fantastic in selling our home. He kept us up to date from start to finish which made our whole experience stress free. He is very knowledgeable and experienced and I wouldn't go to anyone else if we were to sell in the future.

Sophie · 24 August 2023

5/5

Google

I have had great experienced and very pleasureable of liaising with Abbie at Connells Estate Agents Old Town Swindon. She is an absolute professional, compassionate, knowledgeable and great assetts to Connells. Abbie was exceptional and really helped the whole process along. Highly recommended, 5 STAR! Many thanks Abbie and wishing all the best in your career.

Ramil · 24 August 2022

5/5

Google

Chole and Izzy have been so helpful in helping me let my first property. They guided me through the process and kept me updated on everything. I can highly recommend them. I'll defiantly be using Connells again!

Nicola · 16 November 2024

Agent replied · 8 November 2024

It’s really lovely to read another 5* review and recommendation Nicola. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Such a great letting team! (Chloe Wilson & Izzy Russy).

Sherif · 27 September 2025

Agent replied · 25 January 2026

We're thrilled to hear that you had a positive experience with our letting team, Chloe and Izzy. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Facebook

Housed next door to violent family, Connells denied all knowledge! Now withholding deposit - it’s been two months and they still fail to give a reason! They have however rented the property out again so clearly the house is ok! Fraudulent thieves stay away

Donna · 6 September 2025

5/5

Google

All we have had since dealing with Connells Swindon Old town is supportive and going above and beyond. We were dealing directly with Renee Mcrea who went out of her way to ensure that the process of finding new tenants was as easy as possible. Renee replied to every email as soon as she could, she was on call when needed and was professional in every way possible. Nothing was ever too much for Renee and she was always super positive and had answers. I would recommend Connells old town for any real estate dealings as they were professional and pro active.

Danielle · 16 April 2024

5/5

Google

We have just recently moved to a new property. We remember the first time trying to shortlist a property in the area we wanted. Among all the enquiries we have sent, Jade has been prompt and diligent to get back to us and arrange a viewing. …

Shyju · 16 April 2023

5/5

Google

Excellent service provided by Ms. Izzy Russ

Suranga · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Ms. Izzy Russ provided you with excellent service. We truly appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nicole from Connells has been amazing from the first time I spoke to her. Positive and so very helpful. She is always keen to keep us informed of new properties with a personal touch.

Helen · 16 November 2024

Agent replied · 25 October 2024

Hello Helen, Thank you so much for your wonderful 5* review! We're thrilled to hear that Nicole has been so helpful and attentive throughout your experience with us. Best regards, Lucy, Customer Relations Team

5/5

Google

Connells was excellent experience in finding our new home. Team was very kind and helpful to quickly get things closed. Special Thanks to Jade for her valuable support and cooperation right from first view / meeting. Keep up the great work...!!!

Anandraj · 24 August 2023

5/5

Google

Molly from Connell was great when it come to selling our house. She was friendly and helpful. And always up for a chat when we needed some extra help and support Would highly recommend her.

Laura · 25 August 2018

Agent replied · 23 August 2024

Hello Laura, thank you for the five star review of our Connells Swindon Branch, it is great to hear your praise for Molly within in our team and if there are any other services you require in the future, our team will be more than happy to help you.

5/5

Google

Connells Old Town have done a great job of letting my rental property in under a week! Special thanks to Jade and Shannon for making it all a stress free experience. Highly recommended.

Tom · 24 August 2023

1/5

Google

Connells have advertised an Administrative role 3 times. Twice I have applied. The first time I was told I gave a great interview, I had a second interview with them to be told I would hear back in a few days. I never did. A couple of months later I saw the same role come up again, so I applied. I was offered a telephone interview. I was told it went well, I said thank you, this is my second time applying and my third interview with you. A few days later they rejected my application. Now, 3 months on and the role is re-advertised a third time! Apparently there's a labour shortage but companies are pulling this?

T · 24 August 2023

5/5

Google

I have recently rented a property off connells in old town . Jade Cox and the other girls in the estate agent made the whole renting experience absolutely painless, they even helped me with the on line forms in the shop, as I had no computer access. All in all, from when the offer on the property was made to the time I was given the keys was done very professionally and always with a smile. I found Connells an excellent firm to deal with, always very friendly and very helpful . I would recommend them to anyone.

Adrian · 24 August 2023

5/5

Google

I have had the pleasure of liaising with Abbie at Connells Estate Agents. She is an absolute delight and a true asset to Connells. We had a conversation regarding my property, I felt Abbie was professional, calm and courteous. Thank you Abbie !

Sobia · 24 August 2022

5/5

Google

We had a viewing this evening with Mason - very friendly and knowledgable! Thank you very much 😊 …

Leah · 25 January 2025

Agent replied · 15 June 2025

Thanks for the excellent 5* review Leah! Thanks for your thoughtful comments about Mason and our Swindon Old Town team. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start Abbie was so helpful in answering all my question's and assisting me in trying to find a new home! Couldn't of asked for a better estate agent

Ella · 24 August 2023

5/5

Google

Shannon has been amazing with helping me with looking for properties and giving me advice on the nicest locations to live in Swindon, would highly recommend her and connells

Lucy · 24 August 2023

5/5

Google

Shannon has kept me up to date with any new properties and answered all my questions when it comes to buying my first house, highly recommend Shannon and Dom!

Elliott · 24 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells

How many reviews does Connells have?

Connells's Swindon office has 138 reviews across two platforms: 136 on Google, 2 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Connells's rating?

Connells is rated 4.6 out of 5 across all 138 reviews, and 4.7 out of 5 on Google from 136 reviews, checked 9 October 2026.

Where is Connells's Swindon office?

Connells, 3-5 Victoria Road, Swindon SN1 3BG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.