Trusted Agent profile · Swindon
★★★★★
140 reviews across 1 platform
56-57 Godwin Court, Swindon, SN1 4BB
Atwell Martin's office in Swindon, at 56-57 Godwin Court, is rated 4.4 out of 5 across 140 reviews on 1 platform, including 140 Google reviews rated 4.4.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI have received very good and prompt service from Atwell Martin. Tom has always responded to my queries and reassured me that the process of my letting the property was going smoothly. The initial " walk through" of the property is a good idea, I think and is a more informative tool than, says, photos. I was able then to view the property with Trevor who was also very helpful. I would certainly recommend Atwell Martin.
5/5
GoogleI can confidently recommend Atwell Martin for their reliability and professionalism. They found a lovely long term tenant to rent my property and communicated well. Thank you for everything you did for me and the tenant; it felt as though you looked after both of our interests at all times. I will definately look to use your services again in the future.
Hi Megan. Thank you for your kind review. We hope everything goes well with your new tenant.
5/5
GoogleVery easy to deal with and good knowledge of property management.
5/5
GoogleLovely team very helpful with everything, would absolutely recommend them!
5/5
GoogleVery professional and friendly team. Great overall experience :)
5/5
GoogleJust sold our house through Atwell Martin, impressed with the service is a complete understatement. From having an offer accepted on our new house to completing and moving in took only 8 WEEKS! The process from start to finish was highly professional. Great photo's, viewings and offers managed very smoothly. Overall a very slick operation from the Sales team. Also in my opinion one of the best sales progressors in the business!!
5/5
GoogleAtwell Martin have been absolutely fantastic throughout the process of selling our house, the whole team has been superb, always on hand to offer advice and support. They are clearly experts in the industry and their personal touch has been most welcome, BIG thanks to the whole team for their support, we are so happy with our new house :)
Hi David. Thank you for your review. We're really that everything turned out well in the end.
5/5
GoogleI am delighted with the support the agency provides , communication is excellent and all the staff members are always helpful and act in a very professional manner . As the property I rent is in a perfect condition I do not normally have any queries , however , as the problem occurred with the washing machine , I had to report it and the response was immediate , the contractor visit was arranged straight away , all sorted out by the agency ,including the key collection ( dealt with by Sophie Guest , Many thanks ! ) . I am very grateful especially to Trevor Smith and Sophie Guest , the managers who I usually contact , but I also appreciate very much the whole team , everybody is very polite and friendly .
5/5
GoogleHelpful, friendly and attentive, really good experience.
5/5
GoogleTrevor & the lettings/property management team have looked after my properties for the past few years and found me many great tenants. The service is always 5* and it’s lovely being able to pop into the office to see everyone and discuss what I need to. Highly recommended agent for vendors, landlords, buyers and renters!
1/5
GoogleWe viewed and placed an offer of £250,000 on house in ironside close way below asking price but as we would have to extend was what it was worth to us. Received call from them asking why such a low offer Upon my explanation she begrudgingly said the offer would be submitted but she would tell me now it will be turned down. I was then asked if I was proceedable I explained my house was not on market but was valued and we would sell once we had a property in mind. Was told by this unhelpful woman I can't submit an offer I not proceed able no the wonder they struggle to sell I would not be proceed able if my chain broke down for instance. Really bad attitude and customer service. I would not sell my house with the Swindon branch and such a shame as previously I sold my home with the branch that covers Lyneham and had a really good experience.
1/5
GoogleWe viewed and placed an offer of £250,000 on house in ironside close way below asking price but as we would have to extend was what it was worth to us. Received call from them asking why such a low offer Upon my explanation she begrudgingly said the offer would be submitted but she would tell me now it will be turned down. I was then asked if I was proceedable I explained my house was not on market but was valued and we would sell once we had a property in mind. Was told by this unhelpful woman I can't submit an offer I not proceed able no the wonder they struggle to sell I would not be proceed able if my chain broke down for instance. Really bad attitude and customer service. I would not sell my house with the Swindon branch and such a shame as previously I sold my home with the branch that covers Lyneham and had a really good experience.
1/5
GoogleAs a previous good tenant of 3.5 years I would rate Atwell Martin 0 stars if possible. I found my dealings with AM very unprofessional, slow and that is if they even responded. As per normal, Estate agents just take advantage at end of tenacy, as having your rent is never enough. But my dealings with AM have been the worst out of the agencies I have used over the last 10 years! Kept saying one thing and doing another, moving the goal posts, going back on their e-mails. Would highly not recommend AM and can sadly say they have lost a future buying customer.
1/5
GoogleLikes of Atwell Martin are the reason why estate agents get a bad name; what do they actually do for the money you pay them? Poor sales service from Atwell Martin and a high degree of incompetents. This company has gone down hill in comparison to what they use to be. If you want to rent an internet space, then choose Atwell Martin to sell your house. Don't expect any level of communication from this company if you're selling a house.
5/5
GoogleAs a manager of properties, this was my first time working with Atwell Martin, very simple and painless experience. Responsive, and from the viewing I was given a professional attitude with good vibes. Most certainly would let another property and highly recommend.
5/5
GoogleHave used Atwell Martin to let and to sell on different properties over the years. They are always totally professional and in my side they are always there to help wether that be in the office or on the phone. All staff know about the situation with my property which is great, so I don’t have to wait for anyone to call me back. Would thoroughly recommend Atwell Martin to anyone looking to buy, sell or let.
5/5
GoogleTom Smith has been our agent. very impressed with the workings. Been efficient and professional. I am sure, it will continue that way.
5/5
GoogleVerry lovely and professional staff. Our experience with Tom Smith was just a breath of fresh air, lovely guy thanks for a wonderful experience Tom.
5/5
GoogleVerry lovely and professional staff. Our experience with Tom Smith was just a breath of fresh air, lovely guy thanks for a wonderful experience Tom.
5/5
GoogleAtwell Martin have been fantastic, done a wonderful job of renovating the unit before I got my keys. It really is of a high quality . I would happily recommend them to anyone.
5/5
GoogleHello everyone, I am very happy with the service of Atwell Martin, and in particular with the agent Tom Smith, very helpful, attentive, and work with the smallest details for the rent of an apartment, fast and effective, recommended !!!
Thank you for your kind words. I will let Tom know that you were impressed by his service.
5/5
GoogleTom has managed the re-letting of my property. I have been impressed with the professionalism, friendliness and efficiency of the whole team. I am very impressed with Atwell Martin and would wholeheartedly recommend them to other landlords.
Hi Hannah. Thank you so much for you five star review. I'll pass on your kind words to Tom.
5/5
GoogleVery nice expeience!! The team is proactive and always keep a tap on all the involved parties, ensuring they are able to meet the customer need in the right way. Ben and James are quite honest and helpful in the conversations . Always recommended...
5/5
GoogleTruly competent professionals, immediate response from the beginning to the end of my hiring, attentive and organized. recommend 100%.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words. I will let Tom know that you were impressed by his service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Atwell Martin's Swindon office has 140 reviews across 1 platform: 140 on Google.
Atwell Martin Swindon is rated 4.4 out of 5 across all 140 reviews, and 4.4 out of 5 on Google from 140 reviews.
Atwell Martin Swindon, 56-57 Godwin Court, Swindon, SN1 4BB.
