Trusted Agent profile · Swansea
★★★★★
1,063 reviews across 2 platforms
Sketty, Swansea, SA2 7RE
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Swansea, at Sketty, is rated 4.1 out of 5 across 1,063 reviews on two platforms, including 5 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
TrustpilotGood build quality
Good build quality. Hassle free completion of paperwork
Hello Bharani, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy
5/5
TrustpilotExcellent services
Excellent services. All parties are very efficient and effectively dealing each of my queries.
Hey, thank you for taking the time to leave us a review. Its always great to hear that you are happy with the services the team have provided to you so far! Thank you from all of us, your feedback is really appreciated, Lydia
5/5
TrustpilotTrentham Manor development
We received excellent service from start to finish on the trentham manor development , Julie from sales always kept us up to date with build progress and what was going on. The site team Carl, Simon and Keith have been brilliant and handed over a 10/10 house. I would highly recommend St Modwen Homes.
5/5
TrustpilotHighly recommended
Nice & friendly environment, professional staff, help & support anytime, full transparency to the customer. Really good choice!
Hi Claudia, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotGreat support from everyone in the Hub
Great support from everyone in the Hub. Rachel & Julie are superstars.Thank you!
Hey Jon, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotReally nice service and staff members
Really nice service and staff members, when ever we need help always ready for help
Thank you for leaving us a review Jasmeen. It's great to hear you had such a positive experience with us so far. Wishing you all the best in your new home. Thanks, Lydia
5/5
TrustpilotHappy first time buyers
Great support from the customer care team since we've been in our house, fast approaching half a year and the contact has been fast and any issues sorted out quickly, sometimes before arranged dates which is great. We're very happy with the house and everyone who's visited is just as impressed!
1/5
TrustpilotAvoid this company,do not buy from…
Avoid this company,do not buy from them.Their customer service is absolutely appalling. Sales team took £99 reservation fee of me with no intention to sell property. I have been advised the refund would be processed in couple of days. I still await refund after 3 weeks,shocking service, no response at all!
5/5
TrustpilotIt was nice experience
It was nice experience, staff at home buyers hub, Rebecca and Tom too good,very helpful.
Hello, thank you for taking the time to review your experience with us. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
2/5
TrustpilotBad experience , stay away
Bought a new hose in their development in Oct 2019, and the developers were very responsive for about 6 months . Have been now chasing the developers for a small job that they were supposed to get done, but all now to deaf ears. Am thinking now of taking a legal advice.
5/5
TrustpilotGLAN LYN
So far so good.Lovely helpful people.No complaints at all.Looking forward to moving into my new home.
Hi Gillian, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on to the Glan Llyn team. Wishing you all the best. Thanks, Lydia
5/5
TrustpilotAbsolutely fabulous sales…
Absolutely fabulous sales lady,polite,professional and approachable.An absolute delight to deal with!
Hi Peter, it's great to hear you had such a positive experience with us at our Pear Tree Fields development. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotHad a good service
Had a good service full explanation I recommend it to anybody
Hi Thomas, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
5/5
TrustpilotFantastic quality, with outstanding after care service
Amazing experience. Our dream home
Hi Aaron, thank you for your review. It's always great to hear that the team helped someone find their dream home. Wishing you all the best! Thanks, Lucy.
5/5
TrustpilotExcellent
Excellent service kept us updated and very friendly we just wait for completion.
Hey Lam, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotMe and my partner have just brought our…
Me and my partner have just brought our first home At Banbury place with St Modwens and I have to say the quality of the house is fantastic and the team have been brilliant, 5 star after care at its best, nothing is to much trouble the whole process has been faultless.
5/5
TrustpilotThey all helpful and friendly on…
They all helpful and friendly on approach.
Hello. Thank you for taking the time to leave us a review. It's always lovely to hear positive feedback, Lucy.
5/5
TrustpilotQuick responses and very helpful
Quick responses and very helpful. We have received very good customer service.
Hello Em, thank you for taking the time to review your experience with us. Many thanks, Lydia
1/5
TrustpilotI am just in the process of completing…
I am just in the process of completing purchase. I am having to chase for update less than one month to proposed completing. They seem to be very disorganised and simply don't care. I am very disappointed to say the least. The particular site is banbury place wolverhampton.
5/5
TrustpilotExcellent Customer Service
Excellent service provided by Kelly and Idris at Handley Place.
Hello, thank you for taking the time to leave us a review. We are glad you have had a positive experience with us. Thanks again, Lydia
5/5
TrustpilotExcellent sales adviser Fiona Kent
Excellent sales adviser Fiona Kent - would highly recommend
Hey Nina, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the sales team, I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotThe advisors are so helpful
The advisors are so helpful, efficient and friendly
Hey Julie, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Wishing you the best of luck. Thanks, Lydia
5/5
TrustpilotExcellent, truly fabulous
Kelly and Idris are so helpful and knowledgeable, great to deal with.
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
5/5
TrustpilotVery helpful
Very helpful, provided me will all the details about the new build. Very satisfied.
Hey Jan, we are happy that you are loving your new home. Your feedback is really appreciated, Lydia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
