Trusted Agent profile · Swansea
★★★★★
1,063 reviews across 2 platforms
Sketty, Swansea, SA2 7RE
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Swansea, at Sketty, is rated 4.1 out of 5 across 1,063 reviews on two platforms, including 5 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
TrustpilotSincerely thank
I have looking for a new build for half a year, finally, St. Modwen Homes made it and I truly appreciate all the help on this matter.
Thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lydia
5/5
TrustpilotExcellent customer service by Simon…
Excellent customer service by Simon Jacobs at Glan Llyn. Made everything quick and efficient and clearly has a passion for the job. Top notch customer service.
Hello Ashley, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the team at Glan Llyn. I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotThe company is very supportive with incentives and adequate information.
The company is very supportive with lots of incentives and th3y are quick to respond to questions
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
5/5
TrustpilotThe customer service and friend and…
The customer service and friend and forward looking
Hello, thank you for taking the time to review your experience with us. Best wishes, Lucy.
5/5
TrustpilotIt's a house dream come through with St…
It's a house dream come through with St Modwen
Hey David, we are happy that you are loving your new home. Your feedback is really appreciated. Thanks, Lucy.
1/5
TrustpilotNothing they build is adopted as it's…
Nothing they build is adopted as it's poor quality and sub standard. Councils won't adopt because st modwen won't pay the initial 10 years maintence fees. It also means you as a resident have to pay for the upkeep of the estate even though anybody can drive down the roads or use the park you have to pay to maintain
5/5
TrustpilotSo much help provided
So much help provided every step of the way, especially from the site manager.
Hi Luke, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotFantastic customer service
Fantastic customer serviceI felt valued, listened to and nothing was too much trouble .Absolutely blown away.
Hello Emma, thank you for taking the time to review your experience with us. We wish you the best of luck! Many thanks, Lucy
5/5
TrustpilotMy forever home
Perfect from deposit for house bought off plan to moving in. Lovely people from sales to site.Highly recommend.
Hey Gillian, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback, we’ll be sure to pass these comments over to the sales/site team at Glan Llyn. Wishing you all the best, thanks, Lucy.
5/5
TrustpilotReally helpful but it will be even…
Really helpful but it will be even better if the new home comes with the carpet or flooring instead of extra
Thank you for leaving us a review. Wishing you all the best, Thanks, Lydia
1/5
TrustpilotSold on a lie
We bought our home a Bramshall meadows not just for the house but for the community they said they were building - fast forward 4 years an nothing they promised has come true. No green space, laughable tiny and under stocked play area and no ‘local’ provisions. This is a huge estate, they’ve make a mockery of us all.
3/5
TrustpilotOffers that’s not very clear on terms…
Offers that’s not very clear on terms and conditions. Looks like it’s applicable to you but in practice not!
Hi, We are sorry to hear this. We have contacted our sales managers at Banbury place and asked them to give us some more clarity on what's gone on here. Hopefully we can resolve any issues and be in touch with you shortly on this. In the meantime, if you'd like to contact us with more information please don't hesitate to email us at sales@stmodwenhomes.co.uk. Thanks, Lydia
5/5
TrustpilotVery happy with our new home
Very happy with our new home, the team have been great with any issues or snags we have noticed, we would recommend them in the future.
Hey Travis, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
5/5
TrustpilotFabulous house
We purchased a house at Langford Mills, Taunton and have had an excellent experience throughout from sales through to site staff they have all been professional, helpful and very quick with any issues - of which there have been very few. The house build is excellent. I would absolutely recommend them as a company. We are very impressed. Jules and Ed Hutchings
1/5
TrustpilotDo not buy from these liars
Do not buy from these liars - they advertise green spaces and woodlands in their developments with the clear intention of destroying them to cram more houses in. Yet they still try to claim they want to “boost biodiversity at our developments and deliver new schemes in an environmentally responsible way”. Not sure how destroying acres of woodland fits into this.
5/5
TrustpilotThe quality of the development is very…
The quality of the development is very good and the Sales Agent,Jenny, has been very helpful.
Hi Chris, thank you for taking the time to review your experience with us. It’s great to hear that Jenny at Littlecombe has helped you in your home-buying journey. We will be sure to pass this review over to the team at Littlecombe. Many thanks, Lucy
1/5
TrustpilotDreadful customer care
Dreadful customer care , st modwen are not interested once you've completed the customer satisfaction surveys . Reported an issue with gutters not installed properly over a month ago and they don't want to know . Will now have to pay someone to correct the issue due to poor installation.
5/5
TrustpilotSt Modwens - Locking Parklands
Thank you to everyone at St Modwens - Locking Parklands! From the start of the process of us purchasing our house, to date they have been nothing less than amazing! The whole team are a joy to deal with and have gone above and beyond with their customer service. So a huge thank you to you all! Hannah and Brett x
1/5
TrustpilotSell homes based on lies
The home I live in was sold with beautiful brochures full of woodlands. What they failed to mention was that was up until a few months ago a lie. They planned to bulldoze those woods to make way for more houses but have since had a u turn and decided against this. Don’t necessarily believe what you are told.
5/5
TrustpilotFirst class experience dealing with…
First class experience dealing with this company. All information readily available and provided when required.Great communication throughout process.
Hello :) , thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
1/5
TrustpilotDevastated homeowners
Really disappointed with this company who boasts that they work to help the environment, whist planning to destroy the ancient Meon Woods for more houses. People bought housing here on the understanding that the woods would remain and the locals who have used the woods are really devastated and fighting to stop this. Not a very popular company at all.
5/5
TrustpilotSmooth process
Smooth processWonderful sales assistant (Olivia Jackson)Top after sales care from site
Thank you for leaving us a review Sharon. We are glad you’ve had a great experience with us at our Branston Leas development. Thanks, Lucy.
5/5
TrustpilotMy experience so far has been really…
My experience so far has been really good. Carol and Julie are amazing, really helped me a lot. A big thank you from me.
Hey Gina, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the site team; I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotExcellent sales / reservation support…
Excellent sales / reservation support team on site, very accommodating, knowledgeable, no pressure to buy, organised
Hello Stuart, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
