Trusted Agent profile · Swansea
★★★★★
1,063 reviews across 2 platforms
Sketty, Swansea, SA2 7RE
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Swansea, at Sketty, is rated 4.1 out of 5 across 1,063 reviews on two platforms, including 5 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Sales consultant was brilliant throughout the process. After completion Andy and Simon (site managers) were brilliant with any queries I had, dealt with quickly. Overall experience was great!
Hey Kiara, thanks for taking the time to leave us a review. It's lovely to hear such positive feedback, and great to know the team have dealt with any problems you may of had quickly! Wishing you the best of luck in your new home! Thanks, Lydia
5/5
Trustpilotwe had a very good experience with St…
we had a very good experience with St Modwen Homes throughout the whole process, transparent and friendly service, very good build quality and post-service. I would highly recommend them to any new home buyer.
Hey, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
1/5
TrustpilotSt Modwen Glan Llyn
The 5 star reviews for the customer service in Glan Llyn must be fake.
Hi Veronica, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lucy.
5/5
TrustpilotWe are still in the process of buying…
We are still in the process of buying our house but so far have been extremely impressed with the Sales Team in Weston Super Mare. They have been very helpful.
Hey Tracy, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the sales team. Many thanks, Lydia
4/5
TrustpilotBrilliant company who has helped us…
Brilliant company who has helped us find our perfect first home.They have been so helpful throughout all of the process and we can’t wait to move into our new home soon!
Hey Alex, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback - especially hearing that this is your first-home. Wishing you all the best, thanks, Lydia
1/5
TrustpilotA company deluded by their own nonsense environmental claims
We live on a st modwen owned site and our community was promoted with the nearby maturing (100+ year old) woodland on the land owned by them. They are now working with the council to work around protection orders and create technicalities to tear up the 40+ acre woodland to build more houses. The words ‘trust’ and st modwen are not something I would put together in a sentence.
5/5
Trustpilotgreat service from site technician John…
great service from site technician John @ glan llyn stillwater
Hi Charlie, thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lucy.
5/5
TrustpilotEasy access and very useful and helpful
Hi Ahmad, thank you for leaving us a review! Best wishes, Lucy.
4/5
TrustpilotGreat service
Been great service start to finish. But as we have not yet complete one star held back.Our consultant has been amazing and taken a lot of stress out of the process for us.
Hello Colin, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
1/5
GoogleHorrible company with no consideration of neighbours
5/5
TrustpilotVery smooth
Very smooth, very informed and very personable. The sales advisors were very helpful and the lady on the neighboring site was amazing ( I think it was Gail)
Hi Robin, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
5/5
TrustpilotTop service
Top service So much help provided every step of the way, especially from the site manager and sales team.
Hello Angela, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
1/5
TrustpilotAWFUL CUSTOMER SERVICE
I am disgusted in the customer service and the way that St Modwens Homes has dealt with my ongoing issue! Ignorant, rude and unprofessional! Awful communication and I’m that angry I could cry!!! Never will I ever buy a St Modwens Home again 🤬 speaking to loads of people and it seems I am definitely not the first to have had an awful experience with them either 🤬😡
5/5
TrustpilotSuper staff!
Staff are so attentive and give such a personal service.
Hello Beverley, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotExcellent experience
Excellent experience! First-time buyers are always overwhelmed when looking or discussing a property. However, the staff explained the process, the property and what we needed to do. Delighted with experience.
Hi, it's great to hear you've had such a positive experience with us so far. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotThe sales consultant team at St
The sales consultant team at St. Modwen homes at Branston leas is very helpful and informative. Thank you all for your help and support. specially Megan and Clara.xx
Hey, we are happy that you have been thrilled with your experience so far. Thank you from all of us, your feedback is really appreciated, Lydia
1/5
TrustpilotWouldn’t buy again.
Communal areas haven’t been finished and despite reporting many issue we are all being ignored. Doors access system not working properly. Car park unfinished surfaces. Wood panelling nails exposed. Poor heating and Hot Water system. Always failing. Broken Fire Doors with internal parts exposed. Very badly designed. Electrcal sockets unusable due to being installed to close to each other.Generally very poorly finished and poor craftsmenship.
5/5
TrustpilotExcellent service
The sales advisor was knowledgable and could not have been more helpful. All of our queries were answered to our satisfaction and we weren't rushed in any way.
Thank you for leaving us a review Paul. We are glad you've had a positive experience with us. Thanks, Lydia
1/5
TrustpilotAmazing sales team, Terrible aftercare team.
Cannot fault the ladies in the show home, amazing customer service and always going above and beyond. However, the aftercare has been awful. The customer service, is non-existent! Sending multiple emails and no response for months. Left with the small minor issues, that could be sorted within minutes, but they are taking 3 months and counting...
5/5
TrustpilotReally helpful
Really helpful, friendly after care team
Hi, thank you for your review. Best wishes, Lucy.
5/5
TrustpilotAmazing service from Shirley and…
Amazing service from Shirley and Andrew. They have made me feel really excited about purchasing my first home - I can't wait to move in!
Thank you for leaving us a review John. We are glad you've had a positive experience with us so far! Good luck & thank you again, Lydia
5/5
TrustpilotGreat experience
Great experience with technician John Still Water.
Hello Tina, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotCustomer engagement process
Buying our first home in the UK, it has been a happy easy journey, so far. Megan, our sales consultant has been very helpful in the process.
Hello, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
5/5
Trustpilotthe after sales services was amazing
the after sales services was amazing. we were supported with everything that we needed.
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
