Trusted Agent profile · Swansea

St Modwen Homes Swansea reviews

4.1

★★★★★ Great

1,063 reviews across 2 platforms

Sketty, Swansea, SA2 7RE

Part of St Modwen Homes, see every office.

St Modwen Homes's office in Swansea, at Sketty, is rated 4.1 out of 5 across 1,063 reviews on two platforms, including 5 Google reviews rated 3.8.

Google logo

3.8 / 5

5

Reviews on Google

This office

Trustpilot logo

1,058

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

1/5

Trustpilot

Avoid

They lied to us, got our hopes up, different people on the phone say complete opposite things. The company was a disaster to deal with then ignored our phone and emails for a week and a half before they felt like responding.

Rebekah · 7 July 2020

4/5

Google

great store for D. I.Y.

Henry · 18 June 2024

4/5

Trustpilot

Pretty good

An annoying feature of the buying process was the computer in the marketing suite kept on dropping out of wifi. This led to a frustrating 2 hours instead of 45 mins.

Chris · 14 June 2022

1/5

Trustpilot

Disgusting conmen!

Promised a woodland and protection of environment when we moved into the house, 1 year down the line they are applying for planning to tear down our woodland and build more houses on it! Disgusting scam artists!

Jord · 9 December 2020

1/5

Trustpilot

If you want to buy a house from a…

If you want to buy a house from a company that falsely markets biodiversity and natural woodland but then submits plans to demolish this in favour of more houses then this is the company for you

Dan · 16 December 2020

1/5

Trustpilot

The worst customer service.

4 years after buying a St Modwens home and there are still issues outstanding (they still haven’t finished landscaping!!). As far as customer service goes, it is by far the worst company I have dealt with.

Tom · 10 December 2020

1/5

Trustpilot

Dishonest developer

Sold a property with a well established woodland on the doorstep as a main selling point. Now they plan to tear the woodlands down to build on! Pure greed and would never recommend this developer!!

Katie · 10 December 2020

5/5

Trustpilot

Fantastic service

Fantastic service. Kept up to date every step of the way and the house was completed on time. After sales service has been equally amazing. Highly recommended

Ben · 9 June 2021

1/5

Trustpilot

Dont buy house from St.Modwen

Very bad company,sold us a dream house with green way and woodland walks.Misseling and lying to all of us.Not a good company,doesn't care about people at all.

Mr · 28 November 2020

2/5

Trustpilot

Not enjoyed the aftercare

Not enjoyed the aftercare, would change my option on recommendation now. Repairs organisation is poor had exposed bathroom floor for over 2 weeks

Mr · 29 April 2021

5/5

Trustpilot

Stmodwen service

Stmodwen have been helpful friendly and efficient in dealling with us both during and after our move. We couldn’t be happier in our home

C · 10 December 2020

1/5

Trustpilot

Untrustworthy and Greedy

Sell homes using a woodland walk as bait, to threaten to build on that woodland a few years later. Can not be trusted.

Christopher · 9 December 2020

1/5

Trustpilot

Destroying a beautiful woodland to…

Destroying a beautiful woodland to build houses when it was part of the selling campaign for other houses. Very bad. Do not trust.

MR · 29 November 2020

1/5

Trustpilot

worst service

one of the worst services we have experienced in the UKits been 1 year now and still we are chasing them to fix our snags.

Krunal · 22 November 2019

5/5

Trustpilot

Excellent service

Excellent service. Things slowed down a bit in terms of communication and response to emails once contracts were exchanged

Resident · 2 May 2021

1/5

Trustpilot

Terrible Company - Avoid

St Modwen really are your best friends…..until you’ve bought the house and then don’t want to know you.

Paul · 16 June 2021

1/5

Trustpilot

Poor poor poor service

Poor poor poor service! No help at all fake promises! Waiting months to get help, followed by fake promises!!!

Adele · 8 January 2021

1/5

Trustpilot

I have worked on St Modwens sites and…

I have worked on St Modwens sites and there shocking to work on. They haven't got a clue

Leon · 13 November 2020

1/5

Trustpilot

Con artists....sell a sustainable dream…

Con artists....sell a sustainable dream then destroy it by tearing down 35 acres of mature woodland.

Dan · 28 November 2020

5/5

Trustpilot

St Modwen's Hilton Valley

Fantastic service provided by St Modwens. The site manager, Tom, consistently went above and beyond to help me.

Mr · 1 April 2020

4/5

Trustpilot

The build quality is good but the…

The build quality is good but the allocated parking could be better

Jill · 13 August 2021

4/5

Trustpilot

Very slow

Excellent service, very fast and efficient.

Nengneng1 · 6 June 2022

5/5

Trustpilot

Really good house

Really good house, company is very helpful and no regrets

Ash · 23 March 2021

1/5

Trustpilot

St Modwen are an awful company …

Please do not buy a St Modwen home!

Jon · 9 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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