4/5
Good agents to be with, we had Charlie show us round two properties and he was very helpful especially given that we were new to the area
Agent replied · 17 May 2026
Thank you for taking the time to review our services
Trusted Agent profile · Swansea
Verified
★★★★★
734 reviews across 2 platforms
Unit 4 270 Cockett Road, Swansea, SA2 0FN
Smiths Sales & Lettings Agents in's office in Swansea, at Unit 4 270 Cockett Road, is rated 4.9 out of 5 across 734 reviews on two platforms, including 701 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Smiths Sales & Lettings Agents in, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
4/5
Good agents to be with, we had Charlie show us round two properties and he was very helpful especially given that we were new to the area
Thank you for taking the time to review our services
1/5
As a buyer, I've had a terrible experience. I put an offer in and details were given in writing over a WHATSAPP account with a screenshot of DiP. And then I was checking frequently to see if the owner has replied if they accepted it or not. …
Totally understand how disappointing these things can be. A much higher offer was accepted. … More
5/5
Dafydd was amazing during our purchase of an existing business in Gower. Always available to offer advice, and provided a truly personal touch. Would highly recommend.
😁🙏 …
5/5
The staff at smiths homes gave me great customer service and were very helpful with things I was unsure of.
Thank you Ely, delighted to see you've had a great customer experience.
5/5
Had 3 sales fall through whilst trying to buy our dream house, Daf Spear managed to keep the process together through a very challenging period. A total pleasure to deal with and also managed to keep us motivated throughout when it felt like the universe was against us.
🙏😁 …
5/5
Smiths were excellent from start to finish. They spent time explaining the marketing of the house which included various options other agents don’t use. They were super attentive and helpful right up to completion which gave full support all the way. Definitely use Smith’s you won’t regret it.
Thank you Claire, best wishes in your new home.
5/5
The best experience I have ever had with an estate agent! Bearing in mind that we were dealing with a complex purchase, across two countries and between various lockdowns and tightening restrictions, Rob and his team …
Dear Rob & Sophie, thank you so much for your very kind words. It's a win, win you got an amazing home we've got two new friends.
5/5
The staff at Rush Witt have been most helpful and patient in helping me through a rather fraught time. I heartily recommend them. Thank you.
Peter, thank you so much for your kind words! We’re delighted to hear that our team could support you through a challenging time. Your recommendation means a lot to us. Wishing you all the best!
5/5
Hywel, Emma and Charlie, very helpful and kind, they have guided me with everything I needed.
Thank you for your kind review
5/5
Great service from Charlie at Smiths. Knew exactly what he was talking about and made the viewing process easy
Thank you so much for your kind review.
5/5
I have just sold my house after losing 6 buyers due to different issues related to the house, thanks to Robert and his team. They worked tirelessly getting dozens of viewings and 7 buyers in less than a year! They were totally professional, positive, friendly and committed to what seemed an impossible task at times. I can't recommend them enough! Top class and outstanding value for money. Robert puts his heart and soul into getting results for clients . You'd be crazy to go anywhere else. Thank you so much Smiths Sales and Lettings a superb business
5/5
Best letting agency I've encountered, very smooth renting experience, responsive and they answered every question promptly! Thank you!
Thank you do much for your feedback
5/5
Such a smooth process from start to finish. Hywel and Emma couldn’t do enough for me. Thank you
Thank you so much, im delighted to hear your thoughts on the service levels youve experienced.
5/5
Our gratitude and thanks to Rob, Janine and the team at Smiths Sales and Lettings for their professionalism, care and open communication throughout our new home purchase. …
Thank you so much Emma, you can now enjoy your stunning Marina townhouse.
5/5
Very helpful. Using the WhatsApp made communication very easy making the selling process less stressful. Would recommend.
Thank you so much 🙏 …
5/5
Im not one for usually writing reviews, but, Smiths deserve one. I found Smiths to be professional and very helpful. Robert was always on the end of the phone,and always responded promptly to …
Hi Diane, thank you so much for your very kind review. It's always a pleasure to talk property with you and help you in your decision making.
5/5
Excellent service! It was pleasure to deal with Hywel Nicholas. He advised and supported me on my case very carefully and effectively. Thanks a lot.
Thank you for taking the time to review our services
5/5
Always great service - thank you Robert Smith
😁🙏 …
5/5
Very happy with the service provided. Very welcoming and friendly people and made the process smooth
Delighted to hear of your experience with our company
5/5
Great service from Smiths Lettings- highly recommend them to anyone looking for a property in Swansea!
Many thanks for your review
5/5
I would like to thank Dafydd of Smiths Sales and Lettings Ltd for his friendly and professional advice that he gave me when selling my late Fathers property. The property has now been sold quickly and efficiently. His knowledge and experience in dealing with this matter at such a stressful time was invaluable and reassuring to me. Thanks Justine Randel
5/5
I can not fault Smiths in any way, they were friendly, supportive and always kept in touch with updates and were extremely helpful. I would highly recommend.
Thank you Kim for taking the time to review our services.
5/5
We are simply elated. After several months of our property sitting on another Swansea estate agents site with no offers, we pulled our property off the market. We contacted Rob at Smiths Sales and Lettings and he promptly visited us at our …
Thank you Neil, that's really kind of you 🙏 …
5/5
A great team of efficient and competent staff. If I decide to sell again I shall be using these Estate agents.
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our team. It would be our pleasure to assist you again in the future if you decide to sell. Wishing you all the best!
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Yes. In The Trusted Agent 2026 awards: Smiths Sales & Lettings Agents in, Swansea won Platinum.