Every review we hold for the Swansea office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleUnprofessional don’t ever awnser the phone or get back to you
Aidan · 30 August 2024
Agent replied · 27 January 2025
Good Afternoon Aidan, we are truly sorry that you've had a negative experience in trying to reach us. We have a call answering service for calls that are not answered and so to hear that you were unable to reach us is disappointing and understandably frustrating. Our Head of Sales and Lettings Manager has asked that if you would kindly email her at kirsty.macdonald@belvoir.co.uk she will help with your query and of course look into why you were unable to reach us. Many Thanks, from the Belvoir Team
★★★★★ 5/5
FacebookI would highly recommend Belvoir, James Smale-Davies and Vicki in particular made the process of selling our house very smooth even when we were met with challenging times they were right on hand to deal with everything appropriately and kept things moving as best they could. Thank you both for everything!
Chata · 20 March 2024
★★★★★ 5/5
GoogleExtremely helpful from the start, the Belvoir team worked to ensure a successful outcome of our house sale.
Steve · 2 April 2024
Agent replied · 27 January 2025
Hi Steve, thank you so much for your fantastic review, it really means a lot to us!
★★★★★ 5/5
FacebookI would like to thank Belvoir for seeking my property, Dafydd and Darren provided perfect service keeping me informed at every stage of the sale, they made me feel my property was their priority, with their huge database of buyers my property sold in weeks, I highly recommend Belvoir. 👍
Bill · 4 January 2019
Agent replied · 19 March 2026
Thank you so much for taking the time to send us this review. It is very much appreciated by the team here at Belvoir. Happy New Year to you!
★★★★★ 4.9/5
View AgentsProfessional Viewing
My first meeting before my viewing I was impressed with the company representive Urszula with her professionalism. Looking forward for future appointments and selling my property
Helen · 12 February 2025
★★★★★ 5/5
FacebookExcellent service from Belvoir. As first time Landlords our experience was made easy and stress free. Emma kept us up to date with everything, always professional and very helpful! Would highly recommend.
Nadine · 9 August 2018
★★★★★ 5/5
FacebookI have been a landlord with Belvoir for over 6 years now and do not have enough good words to say about their level of service. It has been excellent, easy, helpful, quick and thorough. As I am now an overseas landlord, knowing my home is in such great hands is a massive comfort. From advertising and vetting to inspection and maintenance, the team At Belvoir Swansea have been a joy and breeze to work with! Thank you to you all!
William · 22 November 2017
★★★★★ 5/5
FacebookWe bought our first home back in March. Darren was so helpful, we couldn't have asked for anyone better to help us throughout the whole process. Thank you! 😊
Amy · 18 June 2019
★★★★★ 5/5
FacebookInitially contact was a little slow due to ongoing COVID situation. However, I was then contacted directly by the company director who took the time to apologise for the delay and better explain the processes being implemented by Belvoir. Good customer service.
Dan · 13 July 2020
Agent replied · 19 March 2026
Hi Dan, thank you for your constructive feedback, and also for your subsequent review. We've just sent you an email with some fantastic properties. Let us know what you think! Thanks, The Belvoir Team
★★★★★ 5/5
FacebookWould like to thank Arwel for making the process very smooth and straight forward. Made the stressful time of relocating allot easier.
Jim · 16 March 2021
★★★★★ 5/5
FacebookI would highly recommend Belvoir, James Smale-Davies and Vicki in particular made the process of selling our house very smooth even when we were met with challenging times they were right on hand to deal with everything appropriately and kept things moving as best they could. Thank you both for everything!
Jessica · 10 July 2023
★★★★★ 5/5
FacebookBelvoir were brilliant with us from the first viewing right the way through to completion. Leah, our agent was fantastic as she would preempt any requests we had and was very well prepared (as well as just being really pleasant to deal with). You can tell that Belvoir don't cut any corners and have clearly got a great business model. Really guys, you were terrific, I couldn't fault you. thank you very much
Jack · 7 November 2017
★★★★★ 5/5
FacebookMe and my family used Belvoir to find new house. What i could say: Brilliant service, professional people. Really nice guy Anthony which help me with everything. Brilliant ! Definetly recommended for everyone :)
Bartosz · 26 November 2019
Agent replied · 19 March 2026
Thanks for your comments and recommendations on our page! Much appreciated by the team!
★★★★★ 5/5
FacebookBen and is team always succeed in getting the right Tenants for my properties
Michael · 30 January 2021
★★★★★ 5/5
Direct reviewsWe are very grateful to the staff at Belvoir-Sketty and for the support we had from James when going through the conveyance, especially at difficult moments when we felt the process was getting too lengthy and feared it wasn't going to materialize.
Maria · 26 July 2023
★★★★★ 1/5
FacebookUnprofessional and disorganised. Staff need to communicate with each other and have the correct information about properties being managed. Quite rude actually and need to learn to listen to prospective clients.
Sharon · 24 September 2020
Agent replied · 19 March 2026
Hi Sharon, we are really sorry to see your review. Our Director has tried to contact you to see if he can help in anyway. Thanks, Belvoir
★★★★★ 1/5
FacebookMyself and my husband would not recommend Belvoir for anyone looking to rent.
We have had nothing but issues throughout tenancy and are still having issues now trying to get our deposit back.
Absolute nightmare.
Knorris · 9 November 2023
★★★★★ 5/5
FacebookIt’s people that always make the difference , these are a great set of people who are supported by great owners who work in the business every day . Knowledgeable and hardworking.
Vaughan · 19 October 2018
Agent replied · 19 March 2026
Thank you Vaughan, very kind words. We hope you’re well!
★★★★★ 5/5
FacebookBelvoir Swansea manage our property with such efficiency and attention to detail that we feel reassured our property is in safe hands and the tenants have our property at its best. We receive regular updates which are reassuring that all is well, and if not, that any issue is dealt with promptly.
Their teamwork is excellent... keep up the good work and thank you!
Lynda · 14 February 2018
★★★★★ 5/5
GoogleTHE LETTINGS AGENT ARWEL HAS LOOKED AFTER OUR APPLICATION FOR A HOUSE FROM START TO COMPLITION. I FOUND ARWEL NOTHING BUT VERY PROFESSIONAL,POLITE AND FELT HE IS VERY COMPITANT IN HIS FIELD OF EXPERTISE
HIS CUSTOMER FOCUS AND COMMUNIACTION IS 100%
THANK YOU AGAIN ARWEL
MARK+LYN
Mark · 28 January 2022
★★★★★ 5/5
FacebookFantastic company! I am a first time landlord and was very worried about how to even begin the process of letting my property. Belvoir took care of everything and made the process very clear for me through each step. Lucy, Anthony, and Brenda have been wonderful in finding me a tenant and I cannot thank them enough
Kayleigh · 3 October 2018
★★★★★ 5/5
FacebookGreat service from Belvoir, Swansea! I'm sure I was a nuisance sometimes with my many, many questions but they were always more than happy to help me with my queries. We dealt closely with Lucy Thomas who was always super friendly and very helpful. Now we're just waiting to move into our new place soon!
Natalie · 22 February 2018
★★★★★ 5/5
FacebookI have recently used Belvoir Swansea to let an empty property I had. The service was excellent , the property was let within 2 days. Every member of staff I dealt with was helpful and very professional. Will definitely use in the future and wouldn’t hesitate in recommending them.
Richard · 18 October 2020
★★★★★ 5/5
FacebookIt has been such a great experience dealing with Belvoir while recently looking for a property to rent.
We were shown around properties by Chris who was friendly and informative about each stage of the process.
I wouldn't hesitate to use Belvoir in the future and would happily recommend them to friends and family.
Angharad · 22 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
