Every review we hold for the Swansea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe can’t thank Louise Davies at Belvoir Sketty enough for all her help in getting us into our first home. The process ended up taking 8 months due to being stuck in a chain, but Louise was incredible throughout. She kept us updated every step of the way, often going above and beyond and acting almost like our solicitor at times! No matter the query, she was always our first point of contact because we knew she’d get things moving and give us clear advice ☺️
Her dedication and effort made such a difference to what has been a long and stressful process. We’re so grateful for all her support and wouldn’t hesitate to work with her and the Belvoir Sketty team again in the future. Highly recommended!! 🙌🏼
Emily · 8 September 2025
Agent replied · 17 October 2025
Hi Emily, thank you for the fantastic review, it really means a lot to us at Belvior Sketty! We'll be sure to pass this on to Lousie.
★★★★★ 5/5
GoogleI recently switched over to Belvoir to manage my property.
I dealt with Arwel, Greg, and many of the team.
All gave a fantastic service, great communication and advice throughout the process.
The advert for the property was perfect and the professional photographs used to make the advert really helped bring out the strengths of the property.
Within 3 days of the property going on the market, I had multiple viewings and multiple offers.
The minor maintenance I requested to be done with on the property was expedited quickly and with realistic priced quotes received.
I highly recommend Belvoir
Luke · 5 September 2025
Agent replied · 17 October 2025
Hi Luke, thank you so much for your fantastic review, it really means a lot to us! We are so pleased to hear that our Belvoir Swansea estate agents team was so helpful. Thank you again for your kind words.
★★★★★ 5/5
GoogleStruggling to find our next home and doing so many viewings with so many different agents but I look forward to the ones with Emma! She is most proactive of all the local agents. Always so informed about the properties, she helps you to envisage your life in the house. And if it's not right she'll suggest alternative properties and discuss possible alternative areas. I really feel that she's there to help and would use her for any property sale too!
Ceri · 19 July 2025
Agent replied · 25 July 2025
Hi Ceri, thank you for the fantastic review, it really means a lot to us at Belvior Sketty! We'll be sure to share this with Emma.
★★★★★ 5/5
GoogleLouise Davies at Belvoir, Sketty was our main point of contact when my sister and I were tasked with selling our late mothers home. She was efficient, effective and played the role I'd expect of an estate agents.
Whilst I don't live in her branch area, if I had cause to rent and buy a property in SA1/SA2 etc - then she would be my first point of contact - particularly having been out of buying and selling for nearly two decades, during which a lot has changed.
Overall, very impressed
Sue · 3 July 2025
Agent replied · 27 January 2025
Hi Sue, thank you so much for your fantastic review, it really means a lot to us! We are so pleased to hear that our Belvoir Sketty estate agent, Louise, was so helpful. Thank you again for your kind words.
★★★★★ 5/5
GoogleLouise, Jacqui and Urszula at Belvoir Sketty office have all provided such a professional service I cannot fault them. Louise has been outstanding. I am buying and selling a house and despite unexpected complications, beyond our control, Louise has managed the sale and purchase with ease. Louise has always been available to answer my queries or returns my calls promptly. and kept me informed of progress. All in all I cannot recommend them highly enough. Thank you very much.
Linda · 9 April 2025
Agent replied · 24 June 2025
Hi there, thank you for your great feedback! We are pleased that we were able to help you purchase and sell your house and it is amazing to hear that you would recommend us. We will be sure to share this with Louise, Jacuqi and Urszula!
★★★★★ 5/5
GoogleLouise and the team were absolutely amazing managing through the sale of our property in Dunvant. It was a tricky sale with us not being around. The team took care of everything. Went above and beyond. And were very targeted in finding the right buyer for us. We exchanged and completed within a couple of weeks of the offer being agreed. All managed by Belvoir. Next level service and an example set to all other agents we've worked with over the years. Couldn't be happier.
John · 22 March 2025
Agent replied · 24 June 2025
Hi John, thank you for the fantastic review, it really means a lot to us at Belvior Sketty!
★★★★★ 5/5
GoogleLouise and the team at Belvoir were fantastic dealing with our first house purchase. Although we had some hiccups throughout the purchase (no fault of Belvoir), Louise did an amazing job of keeping us up to date and worked extremely hard to get us to completion. Louise went above an beyond for us on more than one occasion which we are incredibly thankful for. Thank you again for all you did for us!
Jenny · 27 February 2025
Agent replied · 27 February 2025
Hi Jenny, thank you for the fantastic review, it really means a lot to us at Belvior Sketty!
★★★★★ 5/5
GoogleWe would like to give a big thanks to Jacuqie and Louise they helped us so much with our new purchase of our new home. They were fantastic So understanding with all the issues we had buying the house, we can’t thank them enough, both of them went above and beyond and for that thank you. If anyone is buying or selling you can be assured that you will be in good hands they will use they will use their knowledge and experience in helping you like they helped us. Thank you both
Piar · 6 November 2024
Agent replied · 27 January 2025
Hi Piar, thank you so much for your fantastic review, it really means a lot to us! We are so pleased to hear that our Belvoir Sketty estate agents were so helpful when buying your new home! We will be sure to pass your kind words on to Jacuqie and Lousie! Thank you again for your lovely review!
★★★★★ 5/5
GoogleWe can’t recommend Arwel enough! After a frustrating experience with a different estate agency Arwel stepped in and completely turned things around. From start to finish, the process was seamless and stress-free. The way our property was advertised was amazing, and the attention to detail made all the difference. If you’re looking for a professional, efficient, and friendly estate agent, look no further than Belvoir. Huge thanks to Arwel.
Stephanie · 1 April 2025
Agent replied · 24 June 2025
Hi Stephanie, thank you for the fantastic review, it really means a lot to us! We are so pleased to hear you had a positive experience with us, and will be sure to pass on your kind words to Arwel!
★★★★★ 5/5
GoogleMy wife and I had a great experience using Belvoir for our house sale and purchase.
Louise was always on hand to answer any questions or queries we had. She was always helpful and always kept up to speed with every aspect of the house sale and house purchase.
We have no hesitation in recommending Belvoir in selling or buying a home and especially Louise! She helped so much to help alleviate the stress of house buying and selling.
Thank you Louise! Naomi and Adam
Adam · 11 October 2024
Agent replied · 27 January 2025
Hi Adam, thank you for the fantastic review, it really means a lot to us! We are so pleased to hear, and will be sure to pass on your kind words to Louise!
★★★★★ 5/5
GoogleI recently rented through Arwel at Belvoir estate agents, and I couldn’t be more impressed! From the moment I viewed the property to having all the contracts signed, the entire process took just three weeks, incredibly fast and efficient. Arwel was always friendly, professional, and proactive, keeping me updated every step of the way. If I had any questions, he was always available and quick to respond, making the whole experience stress-free. If you're looking for someone who genuinely cares and delivers excellent service, I highly recommend Arwel and Belvoir - thank you!
Carys · 11 October 2024
Agent replied · 27 January 2025
Hi Carys, thank you for your lovely feedback. We are so pleased to hear that our team at Belvoir Sketty were so helpful. We will be sure to pass on your kind words to Arwel.
★★★★★ 5/5
GoogleI recently used Belvoir to manage the letting process of my property. Arwel Rees was the agent who did this for me and he was brilliant throughout from coming to look at the property to completing the letting. He would regularly keep me up to date and dealt with every aspect of the process. Would definitely recommend Belvoir and I will be using them again in the future!
Joshua · 8 March 2025
Agent replied · 13 March 2025
Hi Joshua, thank you for the fantastic review, it really means a lot to us at Belvior Sketty!
★★★★★ 5/5
GoogleWe had a very good experience with Belvoir for our flat purchase.
We were overseas, so it was not the easiest. But Jacqui and Louise made the process smooth. They both were extremely helpful and professional. They arranged for showings, answered all our queries in timely manner, pointed us in right direction and gave us good advise to complete our purchase.
We definitely recommend going with them for your house purchase.
Thombre family
Thombre · 6 December 2024
Agent replied · 27 January 2025
Hi there, thank you for your great feedback! We are pleased that we were able to help you purchase your flat and it is amazing to hear that you would recommend us. We will be sure to share this with Louise and Jacuqi!
★★★★★ 5/5
GoogleI am extremely happy with the way Arwel and Nadia have dealt with us in the two years we have had with Brlvoir Sketty. Arwel was amazingly confident and approachable from day 1. He was the man to go to if I had any issues and always responds promptly and guide me on whom to contact if he is not the one to address them. I am deeply grateful for his service. In addition, Nadia was exceptionally outstanding on the last couple of months when dealing with some maintenance issues. She kept chasing those issues with the contractor and landlord, which plays in the tenants' favour. I am entirely appreaciative for her professionalism which saved me hundreds of pounds. Since she was so dedicated to work, she was sending me several emails and calling me multiple times to make sure that the issue has been resolved. This attitude reflects well from the tenant's perspective. Thank you very much both and keep up the good work. You are brilliant assests to Belvoir which I would highly recommend for anyone.
Mostafa · 31 July 2024
Agent replied · 27 January 2025
Hi Mostafa, thank you so much for your fantastic review, it really means a lot to us! We are so pleased to hear that our Belvoir Sketty estate agents Arwel and Nadia were so helpful. Thank you again for your kind words.
★★★★★ 5/5
GoogleWe recently bought a property that was advertised by Belvoir and later on in the process were supported by Louise, who was absolutely supportive and kept us fully informed from our first meeting.
As first time buyers, we had been uncertain about the process and unfortunately had a difficult time with our solicitors. Despite this, Belvoir and Louise specifically went beyond what we expected from the estate agents and we felt that she was actively on our side throughout the process. We also felt that all enquiries we made to Belvoir were answered and dealt with in good time.
Many thanks to Louise for your help throughout the process, we are both very thankful and aren’t sure where we’d be now without you!
Iwan · 31 July 2024
Agent replied · 27 January 2025
Hi Iwan, thank you for your lovely feedback. We are so pleased to hear that our estate agent team was so helpful during the process of buying your first house. We will be sure to pass on your kind words to Louise.
★★★★★ 5/5
GoogleLouise has been excellent support in helping us find a property. She was very understanding to our needs, giving us no pressure and ample time to make an informed decision. Would absolutely recommend belvoir off the back of the support from Louise.
Rhys · 11 November 2025
Agent replied · 17 November 2025
Hi Rhys, thank you for your fantastic feedback! We are pleased that we were able to help you, and it is amazing to hear that you would recommend us. We will be sure to share this with Louise.
★★★★★ 5/5
View Agents LandlordFantastic service
I have let my property with Belvoir for many years, and have always had amazing service from Julie. This time around I'm doing things differently and Belvoir have let the property for me and I am going to manage it myself. It turns out the whole team at Belvoir are amazing. Greg was fab, no messing, no time wasting and a new tenant was found super fast, and the rest of the team, Arwel and whoever else may have been involved, got the new tenants is and all paperwork sorted with th eutmost efficiency. A great job and this is a genuine 100% recommendation 😃
John · 12 September 2025
★★★★★ 5/5
View Agents LandlordLandlords use Belvoir and avoid the rest
I recently switched over to Belvoir to manage my property.
I dealt with Arwel, Greg, and many of the team.
All gave a fantastic service, great communication and advice throughout the process.
The advert for the property was perfect and the professional photographs used to make the advert really helped bring out the strengths of the property.
Within 3 days of the property going on the market, I had multiple viewings and multiple offers.
The minor maintenance I requested to be done with on the property was expedited quickly and with realistic priced quotes received.
I highly recommend Belvoir
Luke · 4 September 2025
★★★★★ 5/5
GoogleI am incredibly impressed with the exceptional service provided by Nadia at Belvoir in managing my rental property. From the outset, Nadia demonstrated professionalism, efficiency, and a genuine commitment to ensuring a seamless experience. She handled every aspect of the management process with remarkable attention to detail and prompt communication.
Nadia's proactive approach and her ability to address any issues promptly have given me immense peace of mind. She consistently goes above and beyond, showing a deep understanding of the market and a keen sense for matching the right tenants to my property. Her dedication to providing top-notch service is evident in every interaction.
I highly recommend Nadia and the Belvoir team for anyone seeking reliable and exceptional property management services. Thank you, Nadia, for your outstanding work!
Martin · 1 July 2024
Agent replied · 27 January 2025
Nadia and the team are absolutely delighted to read your review Martin. We would like to thank you for taking the time to write these kind words, and we look forward to continuing to work with you over months and years to come!
★★★★★ 5/5
GoogleI saw an advert for rental and went to visit the property. My wife wasn't very impressed so the state agent (Arwel) suggested another property, which we went to see. This one was much more in keeping with our needs and expectations, and we finally rented the house. Arwel was very good, professional and very keen to answer all our questions and contact the landlord with queries. We are very grateful.
Thank you!
Christian · 29 September 2024
Agent replied · 27 January 2025
Hi Christian, thank you so much for your fantastic review, it really means a lot to us! We are so pleased to hear that our Belvoir Sketty estate agent, Arwel, was so helpful. Thank you again for your kind words.
★★★★★ 1/5
GoogleBelvoir Swansea’s response is misleading and omits key facts.
While the claim was refuted, the judge confirmed a high probability of disrepair at the property, a material finding that contradicts repeated denials and is absent from their response.
For around four months, I reported serious issues including mould, infestation, and unsanitary conditions, which were repeatedly minimised or dismissed. I was told the mould was “just a bit of nature” and could be resolved with a cleaning spray, despite photographic evidence showing otherwise.
The bath panel was removed by the contractor during inspection and was found to be secured with dead bolts. At the time, the contractor questioned why such measures had been used and stated, “What are they hiding?” This position was later contradicted in a subsequent statement, raising serious concerns about credibility and professional integrity.
Photographic evidence shows prolonged damp, decaying material, and contamination beneath the bath, explaining the fly infestation and confirming the issues were structural and pre-existing, not tenant-caused.
Despite evidence of disrepair and resulting personal injury, no meaningful remedial action was taken. The only redress offered was a £50 voucher, which I refused.
For clarity, I have not contacted this agency and have no intention of doing so. I do not welcome further contact or engagement from Belvoir Swansea. I stand by this honest review, which is shared in good faith to ensure transparency and to help protect prospective renters.
Just · 24 December 2025
Agent replied · 18 December 2025
Cheryl, the allegations made in this review were independently refuted by both us and the landlord through the relevant deposit ADR scheme and by a subsequent court claim, which was dismissed in full.
Due to repeated inappropriate communications, you were previously advised not to contact our offices or staff. The matter has long since been concluded and we will not be engaging further.
Regards
★★★★★ 5/5
GoogleLouise was excellent- quick to respond and proactively updated me on status. I've bought and sold many properties over the last 50 years and Louise's approach stands out above them all.
Well done !!
Anne · 26 November 2025
Agent replied · 27 November 2025
Hi Anne, thank you for your great feedback! We are pleased that we were able to help you purchase your house and we will be sure to share this with Louise.
★★★★★ 5/5
GoogleHave been trying to find a house to purchase. Belvoir and Emma were great in recommending me a property to view which I had not seen on my searches, but it turned out to be ideal. Very knowledgeable and helpful. Would recommend. Thanks guys.
Rhys · 19 July 2025
Agent replied · 25 July 2025
Hi Rhys, thank you for your great feedback! We are pleased that we were able to help you purchase your house and it is amazing to hear that you would recommend us. We will be sure to share this with Emma.
★★★★★ 5/5
GoogleMe and my partner were looking for a place to rent and Arwel at Belvoir managed help us out. There was clear communication from the start and even though we didn’t find the right one initially, he found another that suited us perfectly and we managed to secure it. Would 100% recommend to others, have had experience from other companies in the area and none were as good as Belvoir and in particular Arwel who was fantastic - 10/10.
Chris · 28 January 2024
Agent replied · 27 January 2025
Hi Chris, thank you for your great feedback! We are pleased that we were able to help you to find the right property to rent for you and your partner and it is amazing to hear that you would recommend us. We will be sure to share this with Arwel. Thank you!
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