5/5
GoogleVery helpful and friendly and good advice given throughout the process. Would highly recommend
Trusted Agent profile
Astleys reviews
★★★★★
110 reviews across 1 platform
21 Walter Road, Uplands, Swansea SA1 5NQ
Astleys's Swansea office at 21 Walter Road is rated 4.7 out of 5 across 110 reviews on 1 platform, including 110 Google reviews rated 4.7. Checked 9 October 2026.
Reviews
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat experience. Thank you :)
5/5
GoogleAstleys-SWANSEA. Sara, Janine & Dora have been exceptionally helpful in the sale & purchase of a new home for my parents. They are friendly & yet completely professional, keeping us updated throughout. Highly recommended.
5/5
GoogleI can't praise them enough. They are so professional so helpful . Wouldn't go anywhere else to see a property.
5/5
GoogleBeautiful sunday lunch as always.lovely afternoon out.friendly staff.lovely location
5/5
GoogleThanks so much to lovely Gail & everyone else who were so helpful with the purchase of our house!PositiveProfessionalism
5/5
GoogleHelpful and supportive staff, keeping us informed regularly.
5/5
GoogleExcellent professional service, Michelle sold two properties for us, one even before it had officially gone on the market! Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleBuyer quickly found, with smooth follow through to sale completion. Happy to recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleGreat food and the pharmacy open till 10pm
5/5
GoogleGreat help in the sale of propertyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReplied to message in a timely manner, pleasant courteous service
2/5
GoogleStill waiting your hear back after email contact
5/5
GoogleBought my house from them, thanks for making me a happy life. Good service.
5/5
GoogleNice friendly place to shop locally
5/5
GoogleExcellent friendly service
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGood approach
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Hi Graham, Firstly, I want to express our appreciation for your feedback as it helps us continually improve our services. However, it appears that there might be a misunderstanding regarding our business relationship, as we have no record of our Swansea office conducting business with you. We take every review seriously, and in this case, it seems there might be a mix-up or confusion about the company you are referring to. We strive to maintain the highest standards of customer service and ensure a positive experience for our clients. We regret that you seem to have had a negative experience, but we would appreciate more context and details about the situation so that we can investigate it further. If there has been a mistake or if you've interacted with a company that shares similarities with ours, we would be happy to help address your concerns or direct you to the appropriate party. Your feedback is crucial to us, and we are committed to understanding and resolving any issues you may have encountered. Please feel free to reach out to us directly, so we can work towards a resolution and make your experience with us a positive one. Your satisfaction is important to us, even if we are not currently aware of the specifics of your situation. Thank you for taking the time to share your thoughts, and we look forward to hearing from you to ensure your concerns are appropriately addressed. Warm regards, Matt Barry Director
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Astleys
How many reviews does Astleys have?
Astleys's Swansea office has 110 reviews across 1 platform: 110 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Astleys's rating?
Astleys is rated 4.7 out of 5 across all 110 reviews, and 4.7 out of 5 on Google from 110 reviews, checked 9 October 2026.
Where is Astleys's Swansea office?
Astleys, 21 Walter Road, Uplands, Swansea SA1 5NQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.