Trusted Agent profile
★★★★★
110 reviews across 1 platform
21 Walter Road, Uplands, Swansea SA1 5NQ
Astleys's Swansea office at 21 Walter Road is rated 4.7 out of 5 across 110 reviews on 1 platform, including 110 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleHaving just successfully completed on my property purchase, I am grateful to the Astleys team for their professional service. I found them friendly and accommodating, prompt and thorough in providing responses to queries and concerns. 5 stars easily deserved.
5/5
GoogleFriendly and professional people, easy to deal with and always informed of progress on time.
Thank you for your review, we will pass your kind words to our Swansea Branch. Best Wishes Astleys
5/5
GoogleStaff are so lovely and helpful
5/5
GoogleI thoroughly recommend Astleys Estate Agency based on my experience in recent months. Sara, who I have dealt with in the main has been a very accommodating and helpful person to discuss matters with. She is willing to give generously of her time. A pleasant and professional individual.
5/5
GoogleI can only express my gratitude to Astleys Estate agents, for helping me, to sell my property at a price that I thought was impossible to get. My thanks to the team in the Walter Road branch in Swansea.
5/5
GoogleExcellent service! Sara and Natalie are so helpful and knowledgeable! Wouldn’t use anyone else!
Thank you Kelly for your review, we will pass your kind words to our Swansea Branch. Best Wishes Astleys
5/5
GoogleProfessional and friendly staff.
5/5
GoogleUsed Astleys Estate agent to sell my parents home in Swansea. Helpful, knowledgeable staff who went the extra mile to ensure the sale was swift. Would highly recommend and would definitely use again.
5/5
GoogleExcellent experience, many thanks to everyone in Swansea branch.
Thank you for your review, we will pass your kind words to our Swansea Branch. Best Wishes Astleys
2/5
GoogleNot very organised, I have emailed them a few times and they not responding to my emails that's why I Give It 2 stars only job they done is my bathroom I've been waiting for my new cooker for 2 months.
5/5
GoogleExcellent customer service from start to finish house was sold in a week of going on the market friendly staff with a strong knowledge of the market
5/5
GoogleProfessional, knowledgeable and excellent communication from start to finish. Felt really valued and informed throughout the process and expectations were really managed well. Highly recommended.
Thanks for the great comments, much appreciated.
1/5
GoogleI have never received such bad service from a company before, I do not expect to be told how insulting and to then be berated about said offer by any member of staff least of all the office manager, I can appreciate sometimes ridiculous offers come in but there is a professional and polite way to handle that
5/5
GoogleGreat service and friendly professional staff. Kept me updated throughout viewing feedback and sales progesion. Initial agents I advertised with resulted in no viewings.
5/5
GoogleHelpful and friendly. Always kept in touch regularly throughout the whole selling process. I would definitely use them in the future.
5/5
GoogleGreat team to work with, very personable, down to earth and professional. I had a real fun experience selling my house with this team. Great communication skills and regular progress reporting - I wanted to work with them.PositiveResponsiveness, Value
2/5
GoogleStay away from them. Disingenuous and they don't help much.
5/5
GoogleGod bless all at Astleys
5/5
GoogleGreat staff in the morriston branch. I have been dealing with them for some time and they are very knowledgeable and professional.
5/5
GoogleGod bless all at Astleys
5/5
GoogleGreat communication throughout the valuation and sale in addition to regular updates of stages of sale. Highly recommend.
5/5
GoogleExcellent professional advice throughout with a friendly efficient team who kept us well informed at all times. Would strongly recommend.
5/5
GoogleAlways friendly and “on the ball”. Very happy with the service that we received. 😊👍🏻 …
5/5
GoogleNever had to contact them, but they do update their signs outside the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Astleys's Swansea office has 110 reviews across 1 platform: 110 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Astleys is rated 4.7 out of 5 across all 110 reviews, and 4.7 out of 5 on Google from 110 reviews, checked 9 October 2026.
Astleys, 21 Walter Road, Uplands, Swansea SA1 5NQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.