Trusted Agent profile · Swanley
★★★★★
445 reviews across 2 platforms
39 High Street, Swanley, BR8 8AE
Robinson Jackson's office in Swanley, at 39 High Street, is rated 4.0 out of 5 across 445 reviews on two platforms, including 222 Google reviews rated 4.8.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
GoogleProfessional service
Good morning Funnzi Thank you for the 5-star review! Providing professional service is our priority, and we're glad to hear that you had a positive experience with us. If you need anything in the future, feel free to reach out. We appreciate your feedback! Regards Michelle and the team. Robinson Jackson Swanley Estate Agents
1/5
TrustpilotVery poor
Very poor . I have deal with an agent called Linna . We has sent back all the information she requested to put down an offer . Then no response at all ! We are much appreciated if they can just let us know the property is gone instead of wasting our time to wait and chase. Unprofessional!
5/5
TrustpilotGravesend team
The team, especially Jo & Tammy could not of been more helpful. We had what you could call a very challenging purchase, but with there help we got there and I'm pleased to say I moved in 18th September 2023.
1/5
TrustpilotIncredibly incompetent
Incredibly incompetent, pushy and unprofessional. Unfortunately got involved with them on a house sale, which thanks to their poor communication resulted in additional expenses for us. Avoid at all costs!!
5/5
GoogleFriendly and efficient service, full transparency throughout the buying process. Thank you.
5/5
TrustpilotBrilliant Sittingbourne branch
Sittingbourne branch I can't recommend enough. good honest and no hard selling. When our house sale fell through a week before moving, there was support and advice in moving forward. Sam the branch manager is the go to man for questions and worries. Top man!
1/5
TrustpilotWaste of time and money
Made an offer on a house and agreed the sale via Robinson Jackson and they went dead for a week before telling us a property developer who had “seen the property before” made a substantially bigger offer and basically said tough luck bye! No way do we believe they didn’t show the house after an agreed sale.
5/5
TrustpilotSpoke with Holly on the phone…
Spoke with Holly on the phone yesterday, very helpful and knowledgeable. Would recommend, great service.
4/5
TrustpilotI felt very supported by Robison…
I felt very supported by Robison Jackson from start to finish. My sale was tricky to say the least but the team kept me updated every step of the way and we successfully got the result we’d been waiting for. I’d recommend their services to anyone wanting a supportive agent who will work hard to sell your property.
5/5
TrustpilotPersonal service
Just exchanged on a house, from the moment we put the offer in, the whole team have guided and updated us all the way. Whoever we spoke to, knew who we were and what progress had been made.
1/5
TrustpilotDeceitful
Am utterly sick of these deceitful people.Accepted an offer as told buyers had a mortgage offer. Months later they still have no offer and am in limbo. Every contact brings a reply from them that is always falsely optimistic. Wish I had never gone there.Still, guess what I am saying is “acted as one would expect for estate agents”
5/5
GoogleMathew was very helpful..PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic communication from start to finish and very friendly
1/5
TrustpilotPoor service
My daughter and her partner are ready with a mortgage and have tried to arrange 3 viewings with R&J through their website with no response - poor service
5/5
GoogleLaine was amazing very professional and knowledgable. Would highly recommend
5/5
GoogleVery happy with Michelle and her team. Helped from start to finish.
1/5
GoogleJust want to say i am not one of them whom would like to appricate the Bidding war - It has happned to all three properties i had put an offer on in Swanley. It disgust me how genuine people are being played by these agents.
5/5
TrustpilotPurchasing experience
I would highly recommend the Gravesend team, the team were very helpful they contacted me throughout the purchase process informing me of the progress. Any queries I had were answered quickly and professionally. Well done.
5/5
TrustpilotOutstanding service
We sold our house with Robinson and Jackson swans in April 2018. They were amazing. Really helpful and gave us lots of advice. We had two days of block viewings and we sold straight away because we followed their advice After the sale we had lost of help from their after sales department. They were worth every penny
5/5
TrustpilotA complex conveyancing situation
A complex conveyancing situation, which was not forgotten or left at the back of the queue but persued until completion.Much support and help from the in- house financial advisor.
5/5
GoogleCan not fault the service we received from the sale of our house which became a long and tricky process, kept us up to date, liaised with all parties involved. We also purchased a house with a different branch and they were also great keeping us informed and helping us through the process.
5/5
TrustpilotRMJ sold our flat before it even went…
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
5/5
TrustpilotVery satisfied
Every query raised was dealt with very quickly. I was informed and kept updated with in a prompt manner with every aspect of my move
1/5
TrustpilotBreached GDPR and will not maintain confidentiality
I was really pleased with the team at RM in Sittingbourne until they gave my personal information to someone unrelated to the sale. Currently escalating this to the Ombudsman for breach of GDPR. Their response- lies and manipulation. Very unprofessional way to end a sale of a property.
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