Every review we hold for the Swanley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWorking with Matt was brilliant, he talked us through the process (first time selling for us) and handled everything from viewings to completion like a pro. If buying or selling in the area I would absolutely go with RJ Swanley again!
I · 16 February 2026
Agent replied · 16 April 2026
We’re thrilled to hear that Matt made your first selling experience such a positive one. Guiding you through the process and handling everything from viewings right through to completion is exactly the level of service we aim to provide at … More
★★★★★ 5/5
Googleihad a fantastic experience working with Robinson Jackson. From start to finish, the team was incredibly professional, knowledgeable, and proactive. They made the entire process of selling my home smooth and stress-free.
Their communication was excellent, I was kept informed every step of the way, and any questions I had were promptly answered. The team clearly knows the local market inside out and gave me great advice, resulting in a quick and successful sale.
A special mention to Michelle, Gemma and Matt, who went above and beyond to ensure everything was handled efficiently. I felt genuinely cared for as a client, and their friendly yet professional approach made all the difference.
I highly recommend Robinson Jackson to anyone looking to buy or sell property. Their expertise and dedication truly set them apart!
Raha · 3 December 2024
Agent replied · 29 December 2024
Good morning Raha,
Thank you so much for your fantastic review! We’re thrilled to hear that your experience with Robinson Jackson was smooth and stress-free. It’s wonderful to know that our team, especially Michelle, Gemma, and Matt, were able to make a difference and provide the level of service you deserved. We truly appreciate your kind words and your recommendation. It was a pleasure working with you, and we wish you all the best in your next chapter!
★★★★★ 5/5
GoogleA friendly five star team who went over and above being Estate Agents (especially Harrison).If you want professional folk to go to for property purchase or sale, RJ Swanley are the best.
Ursula · 16 March 2026
Agent replied · 16 April 2026
All of us at Robinson Jackson Swanley truly appreciate you taking the time to share your experience. It means a great deal to hear that you found the team friendly and willing to go above and beyond, and we’ll be sure to pass your kind … More
★★★★★ 5/5
GoogleGabriele was great at showing us around a property today. It was refreshing for an agent to have so much information to give to us about the property. Thank you Gabriele.
K · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Gabriele made such a positive impression while showing you around the property. Providing detailed knowledge and clear information is something we pride ourselves on at Robinson Jackson Swanley, so it’s fantastic to know that Gabriele delivered such a refreshing and informative experience.
We’ll be sure to pass on your kind words to her. If there’s anything else we can help you with on your property journey, please don’t hesitate to get in touch!
★★★★★ 5/5
GoogleWe had a viewing in Glendale, Swanley with Alanna who was very friendly, knowledgeable about the property and was able to answer all of our questions. Robinson Jackson Swanley were very quick and efficient at arranging the viewing as well. Would definitely recommend using them if considering a property in Swanley.
Nikhil · 16 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words and recommendation! We're thrilled to hear that Alanna made your viewing experience in Glendale such a positive one, she's a valued member of our team and will be delighted to know her knowledge and friendliness stood out. We're also glad our Swanley branch could arrange everything quickly and efficiently for you. If you need any further support on your property journey, we're always here to help!
★★★★★ 5/5
TrustpilotExcellent estate agents
We recently bought a house through the Belvedere branch of Robinson Jackson. The sales team were very accommodating, showing and reshowing the house to us and their sales negotiators, especially Charlie Greenway, were excellent at promptly answering all our questions (even the possibility daft ones). It was a smoth transaction and tgey even negotiated to move up the move-in date by a few weekd. Overall, I would highly recommend Robinson Jackson as estate agents.
Paul · 12 November 2025
★★★★★ 5/5
GoogleWe contacted Robinson & Jackson (Swanley) in the middle of 2023, and initially spoke with Michelle. We explained that we were not able to put the property up for sale immediately and made it clear it would take some considerable time before we were able to proceed, this was not an issue, and a valuation was provided following a short appointment.
Once we were in a position to put the property up for sale, we refreshed our marketing options and chose Robinson & Jackson based upon the numerous positive reviews, local knowledge, value for money and previous sale statistics.
On instruction to proceed, Michelle and the team got to work with arranging the EPC documentation along with the proposed marketing advertisement, which were sent to us for comment/ approval prior to being published.
As soon as the property was put up for sale, we have been provided with regular updates along with advice to improve the sale process, all of which have been greatly received and invaluable in ensuring the sale goes as smoothly as is possible.
Overall, we and have been really pleased with the way in which the sale process has been managed and would have no reservations in using Robinson & Jackson to manage any future property sales.
Andrew · 25 July 2024
Agent replied · 29 December 2024
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your experience with Robinson & Jackson (Swanley) has been so positive. Michelle and the team truly appreciate your kind words and are delighted that we could support you throughout your property sale journey.
It’s wonderful to know that our local knowledge, marketing approach, and regular updates helped make the process as smooth as possible for you. Your satisfaction is our priority, and we’re grateful you trusted us with such an important milestone.
Should you need assistance with any future property sales or have questions at any time, please don’t hesitate to reach out. We’d be more than happy to help again.
★★★★★ 5/5
TrustpilotRobinson Jackson Ebbsfleet helped us…
Robinson Jackson Ebbsfleet helped us through our house sale and onward purchase and we had a great experience. There were a lot of complications but Kerstie, Carol, and the whole team worked really hard to keep us moving forward and we felt like we were in very good hands. We'd happily recommend them to anyone looking to move house.
Lee · 11 March 2026
★★★★★ 5/5
GoogleAlanna was very kind and helpful during the viewing.
She answered all off our questions and demonstrated a good knowledge.
Very professional and attentive
5 stars 😊 …
Susana · 16 February 2026
Agent replied · 16 April 2026
Thank you for your 5-star review! We’re so pleased to hear that Gabrielle was kind and helpful during your viewing. Providing a welcoming and supportive experience is very important to us, and we really appreciate you taking the time to share your feedback
★★★★★ 5/5
GoogleRobinson Jackson - Swanley have been amazing and really helped us to sell our current home and find the perfect forever home for us. We can’t thank Matt, Harrison, Alanna, Michelle and the team for all their hard work and continued support, whilst we make our way through this process. We highly recommend xx
Sara · 26 March 2026
★★★★★ 5/5
TrustpilotI’ve had a fantastic experience working…
I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!
Zohal · 14 July 2025
★★★★★ 5/5
TrustpilotLibby was our agent
Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company.
Callum · 2 September 2026
★★★★★ 5/5
GoogleWe arrived at the property right on time yesterday and Alanna was already there welcoming us at the door. In addition to a fantastic introduction of the house, she also gave us some brilliant ideas about how to make the best use of the space! Big thanks and a thunb-up to Alanna!
Clera · 16 March 2026
★★★★★ 5/5
GoogleWe recently sold our bungalow with Robinson Jackson in Swanley and we cannot fault the service. The use of the WhatsApp group is brilliant to ensure that questions are answered immediately. Communication was fantastic from start to finish.
If you are looking for an estate agent then you need look no further. The staff here are brilliant especially Gemma and Tracy. Thank you so much for everything.
Sarah · 15 October 2024
Agent replied · 29 December 2024
Dear Sarah,
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience selling your bungalow with Robinson Jackson in Swanley. It's great to know that the WhatsApp group and communication throughout the process made everything seamless for you.
A special shoutout to Gemma and Tracy for their brilliant work, they'll be so pleased to hear your kind words! Thank you for trusting us with your sale, and for your recommendation. Wishing you all the best Regards Michelle
★★★★★ 5/5
TrustpilotKay at RMJ was amazing!!
We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.
Dave · 13 June 2025
★★★★★ 5/5
TrustpilotRMJ were excellent with my recent house…
RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara
Zara · 9 June 2026
★★★★★ 5/5
GoogleGabriele was very helpful and informative of the two properties we viewed with Robinson-Jackson this morning .
Michelle · 16 March 2026
Agent replied · 16 April 2026
We’re so pleased to hear that Gabby was helpful and informative during your property viewings this morning. At Robinson Jackson Swanley, we pride ourselves on making every viewing as clear, supportive and informative as possible, so it’s wonderful to know Gabby delivered just that.
We’ll be sure to pass on your kind words. If there’s anything further we can assist you with on your property journey, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleI'm Alan Chapman. If you are interested to know why I'm giving this review for Robinson Jackson, please see the Rude Angel website.
There are 'Angels on Earth'.
These angels are profoundly compassionate souls for whom helping others is their primary motive. These intentions are borne of, and fuelled by, a deep faith in the power of love, as an infinite energy that moves mountains and heals the deepest wounds.
Gemma, Matt and team at Robinson Jackson Swanley are truly 'Angels on Earth'. They have for more than two years given to me their transcendent care, brilliance and professionalism in supporting my quest to find my next home.
They are beautiful compassionate human souls: inspirational leaders, and living proof of how the greatest businesses are built; on the principles of caring for others. Heart-centred. Self-perpetuating and self-amplifying.
And so people like me, whom they've helped, share our stories, and stories change realities for us all.
Thank you all.
Infinite love and gratitude, Alan x
Alan · 28 December 2023
Agent replied · 22 November 2024
Dear Alan
Thank you so much for your heartfelt and inspiring review. We are deeply touched by your kind words and honoured to have played a part in your journey to find your next home. It warms our hearts to be referred to as 'Angels on Earth,' and we are grateful for the trust you have placed in our team at Robinson Jackson Swanley
Gemma, Matt, and the entire Robinson Jackson Swanley team are committed to providing compassionate and exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your life, we will certainly let them know.
★★★★★ 5/5
GoogleI'm Alan Chapman. If you are interested to know why I'm giving this review for Robinson Jackson, please see the Rude Angel website.
There are 'Angels on Earth'.
These angels are profoundly compassionate souls for whom helping others is their primary motive. These intentions are borne of, and fuelled by, a deep faith in the power of love, as an infinite energy that moves mountains and heals the deepest wounds.
Gemma, Matt and team at Robinson Jackson Swanley are truly 'Angels on Earth'. They have for more than two years given to me their transcendent care, brilliance and professionalism in supporting my quest to find my next home.
They are beautiful compassionate human souls: inspirational leaders, and living proof of how the greatest businesses are built; on the principles of caring for others. Heart-centred. Self-perpetuating and self-amplifying.
And so people like me, whom they've helped, share our stories, and stories change realities for us all.
Thank you all.
Infinite love and gratitude, Alan x
Ashberry · 23 December 2023
Agent replied · 20 June 2024
Dear Alan
Thank you so much for your heartfelt and inspiring review. We are deeply touched by your kind words and honoured to have played a part in your journey to find your next home. It warms our hearts to be referred to as 'Angels on Earth,' and we are grateful for the trust you have placed in our team at Robinson Jackson Swanley
Gemma, Matt, and the entire Robinson Jackson Swanley team are committed to providing compassionate and exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your life, we will certainly let them know.
★★★★★ 5/5
GoogleWe started the sale of our flat in April this year. Matt was very quick to come and value the flat and publish the advert for us. Matt, Michelle and Gemma all pushed our flat and found us a buyer and when our sale fell through (nothing to do with Robinson and Jackson) we had to re market and find a new buyer. Robison and Jackson quickly got us back on the market and we had a new buyer within a few days. Matt, Michelle and Gemma kept us updated, were efficient and got us across the finish line when it counted. Very friendly, lovely team and understanding. We did feel genuinely valued as clients. Thank you so much again dream team :)
Macauley · 23 December 2023
Agent replied · 20 June 2024
Dear Macauley
Thank you for taking the time to share your experience with Robinson and Jackson! We're thrilled to hear about your positive journey with Matt, Michelle, and Gemma. It's wonderful to know that our team worked efficiently to navigate the challenges and find a new buyer promptly when needed. We're glad to have kept you updated throughout the process and that you felt genuinely valued as clients. Your kind words mean a lot to us, and we appreciate the opportunity to assist you. Thank you again for choosing Robinson and Jackson!
★★★★★ 5/5
GoogleAlanna was extremely helpful! She went into detail about the property and made the experience better. Thanks Alanna
Georgie · 16 February 2026
Agent replied · 16 April 2026
We’re delighted to hear that Alanna was so helpful and took the time to go into detail about the property to make your experience a great one. Providing clear, thorough information is something we really value at Robinson Jackson Swanley, … More
★★★★★ 5/5
GoogleAlanna was extremely helpful, even arranging a viewing on another property that no one else had responded to.
Sam · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Alanna was extremely helpful and went the extra … More
★★★★★ 5/5
GoogleGreat experience selling our home and buying our new one through Robinson Jackson Swanley .Alanna and team were professional, friendly, and kept us informed throughout the whole process. They made what can be a stressful time much easier. Thank you so much . Highly recommend!
ARUPAM · 16 March 2026
★★★★★ 5/5
TrustpilotRobinson Jackson in Strood selling a property
We used Robinson Jackson in Strood to sell our property they were excellent from start to finish very professional many thanks Simon & Julie
Simon · 12 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
