Every review we hold for the Swanley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy Partner and I recently purchased our first home from Brookbanks Estate Agents and what a pleasure they was to deal with, very helpful and always available to talk to whenever we had any questions or wanting to view the property again. A big thanks to Ben Davis @ Brookbanks for his hard work in making our house purchase a smooth and pleasant process.
Ricky · 8 July 2018
★★★★★ 5/5
GoogleColin, Emma & Jenny do a great job managing the rental of our property, they're a responsible and dependable team since we don't live nearby. We have known Colin & Jenny for around 12 years and the whole team do a great job keeping our property tenanted and our house and tenants looked after. We have no hesitation recommending Brookbanks if you have similar needs.
Marino · 7 July 2022
Agent replied · 7 July 2023
Thank you for your kind words Marino, we do our best at all times for our clients and greatly appreciate your business.
★★★★★ 5/5
GoogleA great experience for my Mum selling her home in Swanley. Friendly and efficient service from the whole team, and went out of their way to help at every step of the process, would highly recommend for some traditional and proper customer service. Gary, (on behalf of Brenda).
Gary · 11 October 2023
Agent replied · 7 July 2023
Thank you Gary, we appreciate your kind words.
★★★★★ 5/5
GoogleBrookbanks were absolutely brilliant and so very helpful. Was selling my late mother's retirement flat which was not a straight forward sale. Brookbanks knew all the ins and outs of how the system worked and helped me throughout.
Very friendly and helpful staff would highly recommend their services.
Christine · 11 October 2023
Agent replied · 28 April 2024
Thank you Christine, your thoughts and comments are very much appreciated
★★★★★ 5/5
GoogleI highly recommend Brookbanks Estate Agents! Fantastic service, incredibly quick turn arounds and brilliant communication
Leanne · 14 April 2025
Agent replied · 14 April 2026
Thankyou for your wonderful review. Good luck in your next chapter
★★★★★ 1/5
GoogleService so awful waste of time they show you places never get back to you I wouldn't recommend to anyone to use them
Kay · 11 October 2024
Agent replied · 11 October 2026
Apologies Kay for any misunderstanding.
★★★★★ 5/5
GoogleIn my 6 months living in Swanley, I was looked after very well by the team, any problems I had was taken care of within a few days. Sadly I had to move away but if I ever come back to the area I will go straight back the brookbanks I. Swanley.
Drisgo · 11 October 2022
Agent replied · 7 July 2023
Hi Drisgo, Thank you for your comments, they are greaty appreciated.
★★★★★ 5/5
GoogleI was very impressed with the service provided by Brookbanks. I dealt with Ben who was extremely efficient throughout the whole process. He was very knowledgeable and kept in regular contact updating me on the sale. I would highly recommend Brookbanks and would definitely use them again in the future.
Zoe · 8 July 2019
★★★★★ 5/5
GoogleBrookbanks gave an excellent service from start to finish for the purchase of my new property
Damien · 11 October 2024
Agent replied · 24 October 2024
Thank-you for the kind words. Best of luck in your new home.
★★★★★ 5/5
GoogleThey are truly good estate agents - they are responsive and responsible.
Trish · 29 November 2025
★★★★★ 5/5
GoogleRichard, Ben and the team provided excellent support and guidance, from the initial valuation and selling process, through to the actual sale itself. Communication was excellent, and Richard and team went over and above to chase down updates and keep things moving. Definitely a personal service.
Neil · 8 July 2018
★★★★★ 5/5
GoogleFrom start to finish Brookbanks were just Amazing
Thank you
Tracy · 29 November 2025
★★★★★ 5/5
GoogleBecky and Karen are spot on very helpful.
Kept me up to date on everything.
It was a sham when they had their days off.
Others seemed lost
Mark · 11 October 2023
Agent replied · 7 July 2023
Thanks Mark, your thoughts and comments are appreciated and taken on board.
★★★★★ 1/5
GoogleService so awful waste of time they show you places never get back to you I wouldn't recommend to anyone to use them
Kay · 29 January 2024
Agent replied · 28 April 2024
Apologies Kay for any misunderstanding.
★★★★★ 5/5
GoogleGood communication and friendly staff
Paula · 29 November 2025
★★★★★ 5/5
GoogleAlways good professional team
Tony · 29 November 2025
★★★★★ 5/5
Googlethankyou to all the team at the Swanley branch for dealing with my mum and dads move to there new flat. Nothing was ever too much trouble and everyone was always professional and courteous all the way through.
Jackie · 7 July 2022
Agent replied · 7 July 2023
Thank you Jackie, your kind words are appreciated.
★★★★★ 5/5
GoogleThe best, and outstanding estate agent there is. Ability to remediate a sitation that could've gone a lot worse, while still being able to build a personal relationship with clients. Thank you Richard and Ben.
Anh · 8 July 2018
★★★★★ 5/5
GoogleBrookbanks are without a doubt the most exceptional estate agents that I have come across, they have been absolutely brilliant from viewing the property and throughout the entire process. I could not recommend them enough!
Darren · 11 October 2024
★★★★★ 5/5
GoogleHaving spent over a year trying to buy a house with other Estate Agents, I found Richard and Ben at Brookbanks to be exceptionally helpful during my purchase. Communication between each party was seamless and everyone was aware of where they stood. If I was every unable to contact either Richard or Ben, I knew I was definitely getting a call back as soon as possible. Overall, I feel that Brookbanks enabled me to have a stress free buying process.
Richard · 8 July 2018
★★★★★ 5/5
GoogleI would highly recommend Richard for any dealings with buying a property.
I found him to be very honest and help me with any issues that arose throughout our purchase
Alfie · 8 July 2018
★★★★★ 5/5
GoogleWould highly recommend Brookbanks. Ben, Richard & Colin were very professional, keeping us fully updated throughout the process, Excellent Service - thanks guys.
Paul · 8 July 2019
★★★★★ 5/5
GoogleMoving is without doubt a very stressful time. Richard and his colleagues at Brookbanks went above and beyond with assisting us throughout our move.
J · 8 July 2018
★★★★★ 5/5
GoogleWas a tenant at one of their properties for over 4 years. Very helpful, friendly and always quick acting if there was an issue with the property.PositiveResponsiveness, Quality, Professionalism
Amanda · 25 August 2021
Agent replied · 28 April 2024
Thank you Amanda :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.