Trusted Agent profile · Swale

Wards Sheerness reviews in Swale

3.5

★★★★★ Good

2,569 reviews across 1 platform

10 Broadway, Sheerness, ME12 1AF, Swale, ME12 1AF

Wards's office in Swale, at 10 Broadway, is rated 3.5 out of 5 across 2,569 reviews on 1 platform.

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2,569

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Reviews

Every review we hold for the Swale office, from every platform, shown as written. First names only.

4/5

Trustpilot

Easy to use

I really like zoopla I only gave it a 4 rather than 5 as rightmove is a tiny bit better. Zoopla sends me emails notifications of the recent properties in my range each morning, it’s easy to call the estate agents through Zoopla. I like that I can store my favourite properties.

Laura · 13 February 2021

Agent replied · 22 October 2024

Hi Laura,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla is a great app!

I love Zoopla, it’s so easy to use, you can search for houses for sale, search in specific areas, increase and decrease the area you search in and see photos of the houses inside and out. You can also search for sold prices and even how much your own home is worth (estimated).

Phil · 9 November 2020

Agent replied · 22 October 2024

Hi Phil,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our app easy to use and informative, and we hope we continue to help and support you in all things property related. Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support

5/5

Trustpilot

Awesome

Awesome! I really love Zoopla, because the website is easy to search, and EPC and floor plan almost always included. Also, I find their pet-filter particularly helpful in finding a pet-friendly flat. Will continue to be its user when I buy my first home in UK hopefully in near future!

Lara · 20 June 2021

Agent replied · 22 October 2024

Hi Lara, Thanks so much for leaving us a 5 star review. We're really glad to hear you love our site and find the filters so helpful. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

We have signed for a rental that was…

We have signed for a rental that was found on your site. However it would be great if all properties could in there detail advise bedroom sizes, with or without wardrobes and clearly state yes or no to pets. Could save a lot of time on house viewing between agents, appointment viewing.

Tracey · 24 November 2020

Agent replied · 22 October 2024

Hi Tracey,Thank you for leaving us a 4 star review and for your valuable feedback. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you again for your suggestions.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with your property search! Many thanks,Zoopla Suppor

4/5

Trustpilot

Useful and informative

I like the way that you can select a search radius and also filter results to make your search specific to your needs. Sometimes entries may not have floor plans but that is probably down to individual agents submitting information to Zoopla. Links to street views in Google Maps are also useful.

Frank · 10 November 2020

Agent replied · 22 October 2024

Hi Frank, Thank you so much for leaving us a 4 star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

4/5

Trustpilot

More info on drive access would be useful?

Useful to have a look around the area at what is available, my biggest issue is working out if a drive is big enough for a car and my 22ft motorhome! Is there anyway a measurement scale could be put on the picture of the drive to give a sense of scale?

Miss · 2 November 2020

Agent replied · 22 October 2024

Hi Pat, Many thanks for your comments and 4 star review. We’re always working on new features and improvements for our site. It’s valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource.In the meantime, we recommend that you call the agent directly on the number displayed next to their branch in the ‘Find agents’ section of our site. or email them via the 'Email agent' link on the property listing.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Site it self easy to use

Site it self easy to use. Only downfall I finding is the ads not being updated enough by the agents. Saying properties are still available on the site but when you contact agent there under application. If something could be sorted out on that front. Would make the search alot less frustrating

Charles · 25 October 2020

Agent replied · 22 October 2024

Hi Charles,Thank you for leaving us a 3 star review. We're glad you like our site bu we're sorry about your bad experience with some of the agents who advertise on our portal. All the homes advertised on Zoopla are listed by registered estate agents and we aim to ensure the information on our site is both comprehensive and accurate. Therefore, next time if you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Not user friendly, poor data

The data on property is so painfully poor. No filtering by the size of the property, loads of the properties don't even have such information on their description. No user friendly results sorting options. It is shameful that you allow all the crap with no useful information land on your website.

Kate · 10 January 2021

Agent replied · 22 October 2024

Hi Kate,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestions. Your comments have been passed onto the team who are responsible for our property experiences.Here are help centre articles showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517&https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We also have a large database of qualified agents who can help you with your search, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Not enough options to filter down…

Not enough options to filter down search results during searching for properties which makes the time required to search take 3 times as long. Also not all search results are visible on the map. Plus the home valuation is really unreliable even for homes on the same street.

Y · 24 July 2021

Agent replied · 22 October 2024

Hi Y Taha,Thanks for leaving us a 3 star review. We're sorry to hear about your bad experience.It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.The accuracy of the AVM price estimate is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. It is easier for our AVM to deliver a price estimate where there is a lot of recent data in local property sales and where the homes in that area are of a similar type.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies such as you have outlined are not unusual.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for property seekers & home owners:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

Watford properties.

It doesn't seem to matter if you put your area preferences in as you seem to send whatever nonsense that is sort of maybe in the same part of the country let alone the area you are looking. I'd rather not receive any than receive the crap I've been sent.

Steve · 19 February 2021

Agent replied · 22 October 2024

Hi Steve,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

4/5

Trustpilot

Great for searching without distraction

I like using Zoopla as I'm looking to rent a property in Edinburgh/Midlothian. Although sadly my budget doesn't fit the criteria, it has helped me to know what is on the market just now. There are useful hints and tips to help widen the search if needs be. Thank you

Janet · 13 February 2021

Agent replied · 22 October 2024

Hi Janet,Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support

5/5

Trustpilot

This is my favourite property search…

This is my favourite property search app. What I like most about is it's easy to customise a search for certain criteria with key words like 'coach house' which you can't do with Rightmove. Then get instant email alerts. If I'd done this straight away I'd probably have found somewhere sooner!

Robin · 9 November 2020

Agent replied · 22 October 2024

Hi Robin,Thank you so much for your comments and for leaving us a five star review. It is great to hear you like our app this much and we hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best luck finding your dream home!Many thanks,Zoopla Support

5/5

Trustpilot

New house

this month I started using the zoopla website, as we try to buy our house, , we are now renting. I find the site very useful and easy to use. I hope that with Zoopla's help we will be able to find our dream home.

Ludmila · 13 January 2022

Agent replied · 22 October 2024

Hi Ludmila,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla are very useful as a search engine for properties

Zoopla have been very proactive in sending emails of new properties every day the only problem I've found is that although I filled in my requirements I've received lots of emails of properties which aren't suitable because they are either under or over my price range.

Jan · 9 November 2021

Agent replied · 22 October 2024

Hi Jan,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. We'd like to assist you further with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support

3/5

Trustpilot

Hello hi dear I like to find property 3…

Hello hi dear I like to find property 3 bed house for rent but I can't find any i'm still trying near NE4 or ne5 house please can you help me thank you I did not have that much experience using this application but looks better

Noor · 8 November 2021

Agent replied · 22 October 2024

Hi Noor,Thank you so much for taking the time to leave us a review and we're sorry to hear you've not found a suitable property yet.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you with your search, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

2/5

Trustpilot

The website is great and the search…

The website is great and the search filters work well. Unfortunately, agents can misuse the site and often don't update properties when they are under offer as they want people to ring to get them on their books. It is a huge waste of time and Zoopla do nothing about this.

Jason · 9 October 2020

Agent replied · 22 October 2024

Hi Jason, Thanks for taking the time to leave us a review and we're really glad to hear you like our site and filters. All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I love this site

I love this site . I’m currently using it every day to look for a new house .it is easy to use and I can zone in on the twenty streets I’m interested in . Just wish there were more houses for sale !

Cathy · 22 February 2022

Agent replied · 22 October 2024

Hi Cathy,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

I looked up the value of my house

I looked up the value of my house. It’s a joke. I bought the land and had my house built by a local builder. It has never been sold. Zoopla quote the price I paid for the land as the last sold value of the house. What rubbish.

Judy · 20 June 2021

Agent replied · 22 October 2024

Hi Judy, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

1/5

Trustpilot

Ignorant bureaucrats

Can’t give it less than one but here it is.Absolutely pathetic and waste of time.Do not replying to emails nor answering the phone.Probably “working” from home I assume.Not recommended at any costs.I just don’t understand,what’s the point to list the property and for days ignore the client?

Ren · 16 August 2021

Agent replied · 22 October 2024

Hi Ren, Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

Property details inaccurate

Description of my property is incorrect, I’ve tried for a year to get Zoopla to correct it but they say they can’t because their information comes from a trusted source. I know how many bathrooms I have in my own house !

Ana · 24 May 2022

Agent replied · 22 October 2024

Hi Ana,Many thanks for sharing your feedback with us. We're really sorry to hear you've had a bad experience.We would love to assist you further and we will now message you privately for more information.Many thanks,Zoopla Support

1/5

Trustpilot

Dishonest Misleading Company. Refused to correct it.

Not even one star. My house is Freehold & was changed back to Leasehold. On Zoopla. They did it. It is still Freehold. Their saying they can't change it back to Freehold. What sort of a company is that?

Lorraine · 29 September 2022

Agent replied · 22 October 2024

Hi Lorraine,Thank you so much for taking the time to leave us your feedback.Unfortunately, as previously advised, we cannot manually change the information (property type, tenure & room numbers) we show about any property. We are, however, exploring the best ways to improve our data accuracy using automated systems.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Incorrect information!!!

I have no idea what Zoopla have done recently, but they've lost one of our bedrooms!!!! Checked my house value a few months ago and it clearly showed 4 bedrooms. Now it shows 3 bedrooms and a valuation of 100k less!!!

Abbii · 2 July 2022

Agent replied · 22 October 2024

Hi Abbii,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

1/5

Trustpilot

Non existent customer service

The customer service is non existent. They ignore emails and promises of call backs. I’d avoid at all costs.

Luke · 4 April 2024

Agent replied · 22 October 2024

Hi Luke,Thank you so much for taking the time to leave us your feedback.Sorry, we don’t currently provide phone support for our services, however, we would like to discuss this issue with you further and we will now message you privately for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Love the website

Love the website, navigation on the web is easy. Booked one appointment but unfortunately the address was a bit difficult to find and we didn’t have no one to call. Not sure how you contact back. Finally my husband saw the house so we were on time. Thank you

Petya · 3 March 2021

Agent replied · 22 October 2024

Hi Petya,Thank you for your feedback and for leaving us a five star review. We're glad to hear you find out website easy to use and we hope we'll continue to help you with all things property related. We’d hate for you to miss your dream home so next time please ensure you contact the marketing agent directly on either their phone number displayed on the listing, or by emailing them via Email agent.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

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