Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and Personable
I cannot fault Abi and Hamid, the attention to detail and the eagerness to go the extra mile means it's been easy for us to find tenants in a very short space of time. I'd highly recommend this professional and personable team.
Daniel · 27 September 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards experience
Our experience with wards was very good especially Hanna Roberts who kept us informed every step of the way, would highly recommend them
Robbie · 15 March 2022
★★★★★ 5/5
TrustpilotAmazing experience with wards for the…
Amazing experience with wards for the process of renting our new home. Tony and Laura from the medway branch on medway City estate were amazing so helpful and replied to emails very quickly. Helped so much every step of the way would highly recommend
Keighley · 1 May 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotJesse from Chatham wards office helped…
Jesse from Chatham wards office helped me a lot finding a good buyer.
Blerim · 30 April 2024
Agent replied · 30 October 2024
Hi Blerim,Thanks for your review. We're happy to hear that Jesse was able to find you a good buyer. All the best,Wards of Kent
★★★★★ 5/5
TrustpilotGreat communication
Great communication, service and friendly
Rosemary · 12 September 2024
Agent replied · 30 October 2024
Hi Rosemary,Thanks for your review, we're delighted you're happy with our service.Best of luck,Wards
★★★★★ 5/5
TrustpilotKenny at the beginning
Kenny at the beginning, Sam and Adam throughout, allowing me extra visits as and when I asked, nothing was too much trouble Also the girls in the office were very helpful when Sam or Adam wasn’t there And finally Kim, extremely supportive and kept me updated all way through which was very helpful for me as the situation was getting quite stressful
Lynn Lovesey · 23 February 2023
★★★★★ 5/5
TrustpilotGreat people and great service
I bought my flat 4 years ago through Wards and have just used them to sell it. From the marketing through to the completion of the sale, I have appreciated the expertise and advice of the team - Judy, Jason, Debbie, Dawn and Matt. They have made sure to stay in good contact with myself, my buyer and my solicitor and always remain enthusiastic and friendly!
Helen · 28 September 2022
★★★★★ 5/5
Trustpilot5 stars
Just bought a house through Wards - they were all really useful, Maria Meddings, Tom Dodd, Adam Howell - all really good people. Would recommend
George · 18 July 2023
Agent replied · 30 October 2024
Hi George,Thank you for leaving a review! It's great to hear how positive your experience of buying a property with our team has been.Best wishes,Wards.
★★★★★ 5/5
TrustpilotGreat help finding our first home :)
Wards were extremely helpful in supporting us with our property search over the past year. Especially Alex who has been amazing !
Rachel · 24 March 2022
★★★★★ 5/5
TrustpilotHad two viewings today and found Wards…
Had two viewings today and found Wards staff really friendly, helpful and knowledgeable of both houses Thankyou
Kelly · 27 January 2024
Agent replied · 30 October 2024
Hi Kelly,Thank you for leaving a review! We're delighted to hear how friendly, helpful and knowledge you found our team to be whilst viewing properties. We wish you all the best as your search continues!Best wishes,Wards.
★★★★★ 5/5
TrustpilotOur property acquisition was smooth and…
Our property acquisition was smooth and really well organised through Lily and at Wards. No complaints at all. Very professional estate agents.
RK · 2 October 2023
Agent replied · 30 October 2024
Hi RK,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your property acquisition.Best wishes,Wards.
★★★★★ 5/5
TrustpilotA Very positive experience
All the staff are very helpful especially Paul who was very supportive throughout.
Sandra · 15 March 2023
★★★★★ 5/5
TrustpilotIt was an amazing experience using…
It was an amazing experience using Wards to sell my house. From day one they have been very helpful and supportive. The team is amazing, special mention of Terri Truckle, Ami Banks, Sam, Kenny and last but not the least Kim. They have been extremely helpful throughout. Its been a roller coaster ride, but with the teams support and up to date knowledge and experience the sale process was smooth.
Didi · 10 March 2022
★★★★★ 5/5
TrustpilotAmazing energy
Amazing energy, especially from Judy the sales progressor, to get our purchase completed. And amazing patience too! Always following up, always replying when promised, always preempting issues. I wish the agent we used to sell our house was as committed!
James · 18 November 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWe have recently moved into our new…
We have recently moved into our new family home and we couldn’t fault the service from Vanessa Tindal at all. Not only is she very professional but is also very warm and welcoming. She kept us up to date through out the whole process. Vanessa adds a personal touch that I have never found with previous agents. We can’t thank her enough!
Lauren · 3 February 2023
★★★★★ 5/5
TrustpilotWards - HEADCORN Kent
Wards - HEADCORN Branch Tom, Jade, Hollie & Kieran are all fantastic, they go out of their ways to assist. Couldn’t recommend them high enough
Vicky · 2 July 2023
Agent replied · 30 October 2024
Hi Vicky,Thank you for leaving a review! It's fantastic to hear how positive your experience with our Headcorn team has been, we'll pass your kind words along.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExcellent service from Wards personnel
Excellent service from Aimi in the Walderslade branch and Tom in Headcorn. Both very helpful, pleasant and knowledgeable about Wards and how they can assist clients.
Marion · 27 May 2023
Agent replied · 30 October 2024
Hi Marion,Thank you for leaving a review! It's great to hear how excellent the service you received from Aimi in Walderslade and Tom in Headcorn has been.Best wishes,Wards.
★★★★★ 5/5
TrustpilotVery happy tenants!
Amy at Wards helped us secure a wonderful rental for our family of 4. We wanted to get in there as fast as possible, she and the team made it all happen.Everything ran very smoothly and we’re so happy here
Tom · 10 October 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotBy far the best estate agents we have dealt with!
Wards have been brilliant in helping us navigate a house move during these difficult times. By far the best estate agents we have dealt with! Also, they are friendly and have made us feel welcome every time we've been into the agency. Thank you.
Mrs · 29 November 2020
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 1/5
TrustpilotExtremely unhappy with branch manager
Extremely disappointed with my conversation with the senior branch manager after raising concerns with the survey that highlighted ground stability issues. After disregarding my concerns, he questioned my integrity when I informed him that I have spoken to the company that carried out the survey personally. I found his entire attitude arrogant and unprofessional and I would think twice to make any more enquiries with this branch.
Reza · 18 June 2022
★★★★★ 5/5
TrustpilotWe viewed a property and completed…
We viewed a property and completed exactly two months later. Jade and the New Ash Green team provided fantastic service. From booking a viewing to post completion. They were very friendly, honest and professional. No query was ever too much. 100% recommend!
Lauren · 1 May 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWith a pleased heart I write this…
With a pleased heart I write this review.I have had one of the most peaceful,smooth,friendly yet professional experiences working with along with this fantastic team.I would highly recommend anyone thinking to rent or buy a property to choose Wards as a median...Great job guys!!!
Remona · 10 November 2020
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
Trustpilotwhat a great service from Ward's
what a great service from Ward's. Aaron is a top man, very helpful and great to deal with. Thankyou all . Andy
Andrew · 12 January 2022
★★★★★ 5/5
GoogleShown round a property today by Gary. He was excellent and couldn’t have been more helpful with our questions about the market. He was up to date with the current regulations and was very professional throughout. We hope to speak again soon.PositiveResponsiveness, Quality, Professionalism
Andy · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
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