Wards Faversham reviews in Swale

★★★★★ 5/5

Trustpilot

Wards of Kent Highly Recommended

Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar

Lee · 3 March 2023

★★★★★ 5/5

Trustpilot

Excellent Comms & very helpful

Excellent communication through out the process, easy to reach & very helpful, kept up up to date & informed of the process and what was required throughout all this

Ashleigh · 27 April 2024

★★★★★ 5/5

Trustpilot

Jessica Williams went above and beyond…

Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.

AS · 24 February 2022

★★★★★ 5/5

Trustpilot

Jo Ross-Bason - Valuation

Jo recently evaluated our property and was very personable and knowledgeable. We had a great conversation and loved and appreciated her honesty. Would recommend

Jay · 25 July 2024

★★★★★ 1/5

Trustpilot

Arranged a time to view an apartment…

Arranged a time to view an apartment but at last minute had a message bringing time forward 30 mins which I could not make due to school run. I phoned to explain and they were very reluctant to budge but we then agreed a time which was very tight for me, and when I arrived literally 2 mins after nobody was there. I called wards and they were absolutely arrogant and just horrible and I would not recommend them at all. I have had problems in the past with them and should have learned my lesson.

Jason · 16 December 2022

★★★★★ 5/5

Trustpilot

Very satisfied with the service…

Very satisfied with the service provided by Wards in conjunction with their associate iamsold. Everything was dealt with in an efficient and courteous manner and we are more than pleased with the sale price achieved, which exceeded our expectations.

Dave · 16 February 2022

★★★★★ 5/5

Trustpilot

Hi,iv used Wards for well over 6yrs…

Hi,iv used Wards for well over 6yrs now,to not only rent but also sell.I found Hamid, Abi,Graham & the rest of the team helpfull above & beyond what I expected.Even to the point when I pulled out of on of my sales after lots of wards hard work,this was accepted & all continued to be polite always,thanks.fiona

Fiona · 19 October 2021

★★★★★ 5/5

Trustpilot

George made my experience very smooth

George made my experience very smooth. He communicated well and kept me informed about the process. He was on hand to answer any questions I had. Thank you George

Briaa · 22 March 2023

★★★★★ 2/5

Trustpilot

WRONG COUNCIL TAX BAND

WRONG COULCIL TAX BAND..

Roland · 12 March 2026

★★★★★ 5/5

Trustpilot

I have been using Wards property…

I have been using Wards property management services for some years now. I'm so impressed at the moment with Bethany who is my dedicated 'go-to' member of the team. She is always bright, polite, and helpful, without being 'over the top' gushy. She has a real can-do attitude to problems, I know that when she calls, it's usually going to cost me money, but she has a really good way of dealing with landlords and tenants.

Katrina · 14 April 2023

★★★★★ 1/5

Trustpilot

Unable to sell our property

We had a terrible experience with Wards. We had signed with them in late June, when the property market was still strong. They knew we needed a quick sale, but still didn't actually start marketing it until our 14-day cooling off period was almost over. They had scheduled two open houses, the first didn't get any viewers and the second a week later only had two viewers. They had initially marketed our property higher than what I thought we could get for it, and as such our property didn't get any initial momentum and we had to reduce our price within two weeks of it going live. We had managed to source another buyer during this time, but Wards refused to release us from our contract, which meant we lost the opportunity to sell. After 14 weeks, we had averaged less than one viewing per week and we told Wards to either let us out of our contract early, or we were just going to delist it and wait for the contract to expire. They finally let us out of our contract early. But since then, the housing market has fallen and though we have found a seller since then, the price was significantly less than what we could have secured back in July. They were combative with us and in the end cost us a lot of money.

Robert · 22 November 2022

★★★★★ 5/5

Trustpilot

David has been really helpful…

David has been really helpful throughout the whole process of putting my flat on the market. He provided good contacts for contractors and always responded really quickly when I had a question - great service.

Fergus · 21 July 2022

★★★★★ 5/5

Trustpilot

Daren,Judy,Allison

Excellent, Daren, Alison & Judy were amazing all the way through the process, I will always recommend them for both buying & selling. They make everything so much easier, and are always available to answer your questions.

SHEENA · 13 April 2022

★★★★★ 5/5

Trustpilot

So far Zared and Rachel have been great!

So far Zared and Rachel have been very helpful and professional. I appreciated that they spent the time advising us as they did and our experience working with them so far has been smooth sailing. I would definitely recommend working with them both if you're a first-time buyer.

Lee · 10 November 2022

★★★★★ 5/5

Trustpilot

The team was excellent

The team was excellent.

Malik · 5 March 2026

★★★★★ 5/5

Trustpilot

Good Service

As a buyer Jodi the progression officer was very efficient and friendly. When my conveyancing agent weren't very communicative Jodi was often able to advise me.

Mark · 25 May 2023

★★★★★ 5/5

Trustpilot

Efficient and helpful team

Efficient and helpful team, thanks to Maria and Nadia.

Helen · 17 August 2021

★★★★★ 5/5

Trustpilot

Great experience

Great experience working with wards once again, they have been super helpful and always took the time to talk me through the process.

Laura · 21 July 2024

★★★★★ 5/5

Trustpilot

As a first time landlord

As a first time landlord, Tony at wards took the time to visit me at the property and explain the options to me when renting the properly out. He kept me informed about the potential viewings and attended to support with these when needed. He was quick to answer my calls and answer any questions asked. Would recommend.

Alexander · 14 May 2021

★★★★★ 5/5

Trustpilot

Excellent

Tony at Wards of Kent has been very friendly, professional and helpful

PM · 22 November 2020

★★★★★ 5/5

Trustpilot

Best experience. Highly recommend Wards

Sarah from Wards was very helpful in finding us a new home. Infact she gave us lot of information on school admission process which is highly appreciated.Throughout the process, she was very efficient and quick to address our queries and manage the completion way before the deadline.The whole team was very nice and helpful.I highly recommed Wards.

Suru · 29 June 2021

★★★★★ 5/5

Trustpilot

Thank you for such a speedy sale

Thank you for such a speedy sale, Rhys Kenton and Michelle Corney kept us informed and everything on track. It was a great selling experience thank you.

Customer · 31 March 2023

★★★★★ 5/5

Trustpilot

Excellent Service

We have just bought a house through Wards of Kent and found their service really friendly, efficient, understanding and professional. Big Mark, Little Mark and Darren make a great team, communicate well and genuinely have everyone's interests at heart. They smoothed the way to a speedy purchase for which we are very grateful, and we would definitely recommend them.

Ginny · 28 December 2020

★★★★★ 4/5

Trustpilot

Wards were most helpful throughout

Wards were most helpful throughout. Unfortunately, my seller let me down at the last minute but this was nothing to do with Wards. I am grateful to Dan and Shona for the effort they put in to try and rescue the transaction for me and also the care and concern that Shona showed after the deal collapsed

Andy · 2 June 2021