Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA lettings service you can rely on…
I have found Wards Esate agency lettings department to be helpful, professional and quick to respond. My dealings with Abi and others in the Lettings section have always been very satisfactory over a number of years. I would have no hesitation in recommending Wards to anyone looking for a lettings service which meets a consistently high standard and which goes the extra mile when needed.
Cathy · 26 May 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat experience using wards of rainham
Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.
Mark · 29 August 2024
Agent replied · 30 October 2024
Morning Mark,Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with our Rainham branch. It's great to know that we kept you informed throughout the process. We appreciate your recommendation.Best wishes, Wards of Kent
★★★★★ 5/5
TrustpilotMaria and the team done a great job and…
Maria and the team done a great job and now we are in family thanks guys!
Josh · 11 June 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotTeam Gillingham& sale progression
d just like to express my gratitude to Kim Batchelor Sale progression, for her work and dedication towards getting the sale over the line. It hasn't been easy. But she took on the task and got the job done. worked tireless behind the scenes, communicating with all parties.I cannot say the same for the sales team. not helpful at all. it was a neighbour on the first day that contacted me. The open day, was very disappointing. the for sale sign came down and after chasing several times it wasn't repaired. asked for a sold sign. never turned up. asked for the sign to be removed. 4 months later i put in the skip. speaking with other. double the price of other estate agents. However Kim pulled this around
Geoff · 24 May 2023
★★★★★ 5/5
TrustpilotAmy was absolutely fantastic from start to finish
Amy was absolutely fantastic from start to finish. Nothing was to much trouble, and she was so responsive and helpful. I even requested to move earlier than originally planned and Amy was more than accommodating and so so helpful and professional at all times.
Kayla · 30 January 2022
★★★★★ 5/5
TrustpilotGreat service by Wards Ashford
Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.
Varun · 2 December 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Thank you for going out of your way to assist us in getting a place to stay. Not only that but showing an interest in knowing and understanding that we have a fur baby who will be joining us soon. I will definitely refer your services. Thank you again I value you and the customer service you have given us is beyond ones expectations.
Sue · 14 November 2020
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotWards the Problem Solvers
I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!
Matthew · 10 May 2023
★★★★★ 5/5
TrustpilotHighly recommend Hannah at Wards Ramsgate
Dealing with Wards Ramsgate was a very successful and pleasant experience. Hannah McGilley is really helpful, friendly and professional - she kept me informed at every stage of the process and always a pleasure to speak to. Thank you, Hannah!
Consumer · 19 July 2022
★★★★★ 5/5
TrustpilotThe team were great
The selling team were great, we had Sam and she kept us informed and was honest with us. Debbie, our sales progressor has also been great at keeping us informed
Gemma · 21 June 2024
Agent replied · 30 October 2024
Good Afternoon Gemma,Thanks for your review, we're delighted you're happy with our service.Many thanks, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotThe team at Wards are super friendly…
The team at Wards are super friendly and really helpful. They have made the renting experience so much smoother and I would really recommend them.
Sophie · 10 September 2024
Agent replied · 30 October 2024
Hi Sophie,Thank you for your lovely review! We're delighted to hear that our team made your renting experience smoother and that you found them friendly and helpful. Your recommendation means a lot to us. Best wishes, Wards of Kent
★★★★★ 5/5
TrustpilotWould highly recommend Wards
Maria was brilliant in helping me move into my flat.Thank you for your hard work!
Danny · 5 June 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotMaria Meddings has excellent…
Maria Meddings has excellent communication skills. She has been quick with her replies, often doing so after hours. She always goes the extra mile and I'd trust her deeply to sell the houses for my family and friends. I can't recommend her enough.
Mrs · 10 September 2023
Agent replied · 30 October 2024
Hi Jacqueline,Thank you for leaving a review! It's great to hear how excellent the communication you've received from our agent, Maria, has been and how she's gone the extra mile for you in your process.Best wishes,Wards.
★★★★★ 5/5
TrustpilotGreat experience renting our flat
Great experience renting our flat, Maria was friendly and helpful at all times.
Muireann · 30 September 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat team and care for your needs
Great team and care for your needs. They actually try their best to find tenants to meet your expectations and make you feel at ease by facilitating communication. Prateek and George were great!
Liza · 14 March 2023
★★★★★ 5/5
TrustpilotVery happy with Wards
Very happy with Wards, especially Dan. Nice brochure and excellent photos. Friendly personal service. Would recommend.
Susan · 22 February 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAmazing customer service!
Our experience of purchasing our new house with Wards, has been absolutely amazing and much better than I expected. Zared, who was in charge of our viewing, was very helpful, patient, informative, cooperative and made us feel like we were in safe hands throughout the process. Every enquiry we made while purchasing this property, has exceeded my expectations and everything ran smoothly. The staff at Wards didn’t leave a single stone unturned to help me despite my many enquiries. Thank you for this experience.
Mr · 13 April 2023
★★★★★ 5/5
TrustpilotManaging my rental property well
Managing my rental property well on my behalf, bringing problems to my attention promptly, Managing them efficiently and offer solutions. Also efficient at following up. Many thanks Emily Webber and Sam.
Mrs · 11 May 2023
★★★★★ 1/5
TrustpilotWards totally sh$$ agency they get 1…
Wards totally sh$$ agency they get 1 months income to themselves and 10% of management every month still they can't manage. My tenant moved then 2 months later they didn't paid concul tax then they didn't pay whole month I called agency they didn't respond after 2 weeks agency called me and said they will give 2 months togather and conclusions tax but they didn't than insurance start paying me but only 1 months after 7 months I kicked out the tenant they screwed my house who is going to pay all those damage. F$$$ the wards.
Batyr · 5 April 2023
★★★★★ 5/5
TrustpilotMore than satisfied
I chose Wards as the sole agent for selling a property I was responsible for, which is 40 miles away from me. The whole team at Tenterden, led by Alex Quaglia, were professional, patient, and paid attention to the challenges I was facing. I am more than satisfied with all they did to support me and to secure this sale.
Judith · 11 November 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotGood Customer Service
Josie was very helpful throughout the process and provided good customer service.
Website · 31 October 2021
Agent replied · 30 October 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGeorge Jordon & Blaine Kavanagh
Our company owns property and decided to let out one of the flats. Initially it was going to be sold and that was handled expertly by Blaine Kavanagh who has excellent communication skills and is super friendly and keen to get the job done. But due to the market on sales slowing down he then unselfishly gave advice saying he had identified this property to be ideal as a let in what was the current market circumstances and so Blaine then passed this over to George Jordon, Senior letting Adviser who promptly contacted us and gave all the options available. The process was expertly & Professionally handled and resulted in a very good outcome with rentable value and vetted tenants having moved into the property on the 22-3-2023. The property is under the management of wards represented by George whom we are confident will manage on our behalf going forward.
Steve · 23 March 2023
★★★★★ 1/5
TrustpilotExtremely disappointed with our…
Extremely disappointed with our experience with Wards, Rochester branch.Such an incredibly unprofessional service from start to finish. In particular, the past three weeks where they have avoided our emails and multiple phone calls when we ask for an update. Today we were promised a phone call back but this never transpired, another huge let down! It’s Incredibly upsetting and frustrating that although I know the market is difficult the lack of information or support was shocking. I hope our experience is an isolated one but we will be encouraging family and friends to choose another company.
Becca · 22 March 2023
★★★★★ 5/5
TrustpilotThank you Wards and Vanessa
I recently rented a property through Wards and met Vanessa Tindal, one of their amazingly efficient and helpful representatives. She was always available on emails and phone calls. Her responsiveness is incredible. Our decision was actually made simple by her thoughtfulness, promptness, and support. She is very approachable and amiable to speak with, yet professional at the same time. When it comes to responding to our inquiries, she is detail-oriented. She really cares about the clients. I appreciate your cooperation very much, Vanessa.. Kudos to you…. I recommend Wards for its professionalism, expertise and supportive team.
Kanika · 20 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.