Trusted Agent profile · Swale
★★★★★
1,935 reviews across 2 platforms
8 Market Place, Faversham, ME13 7AG, Swale, ME13 7AG
Wards's office in Swale, at 8 Market Place, is rated 4.7 out of 5 across 1,935 reviews on two platforms, including 111 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
Every review we hold for the Swale office, from every platform, shown as written. First names only.
5/5
TrustpilotEllie Leen
I called Wards yesterday to enquire about a property and ended up speaking with Ellie Leen. What followed was not the usual transactional, slightly rushed conversation you might expect from an estate agent, but instead a calm, well-informed, and oddly reassuring discussion about everything from property details to mortgage options.
5/5
TrustpilotExceptional!
Mark Tumber, Mark Backhurst, Darren, Florence and Jodi in the Hythe Office went above and beyond to sell my property. I cannot rate them highly enough and would give 10 stars if possible. Always available, always more than helpful - I wish all estate agents were like them.
5/5
TrustpilotWards went above and beyond
Kai, Tina and James went above and beyond on our sale. They were always on hand and helped intervene to push the sale through when it was perilously close to falling apart. I’m so pleased I went with them.
5/5
TrustpilotImpressed and delighted
Impressed and delighted that James, Natalie and Billy got several viewings and two offers - one of which we have accepted - on my mum's Ramsgate home within 2.5 weeks of marketing it. I hope to give them another five-star review in due course, after a successful and speedy sale.
Hi Nick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how quickly they were able to get you an offer on your mums home.Best wishes,Wards.
5/5
TrustpilotJust want to thank Tom Hadlow of Wards…
Just want to thank Tom Hadlow of Wards Of Kent for the excellent service. It has been great dealing with Tom . Thank you so much for the care and attention to date - I really appreciate all your help.
5/5
GoogleBailey Williams took a lot of trouble showing us our purchased house several times. He was helpful but also understood we wanted to look by ourselves. If we asked a question he would answer it to the best of his knowledge. He was presentable, punctual and had a smile on his face. We couldn”t have asked more from him.
Dear Margaret, Thank you for your recent feedback regarding Bailey. I am delighted he was so helpful and you found your ideal home. All the best. We have just launched a Charity promotion to raise £1,000,000 for vulnerable Children. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotTony was great he helped out so much to…
Tony was great he helped out so much to get me and my girlfriend our first home thank you so much Tony
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe found wards very understanding and…
We found wards very understanding and extremely helpful in a very professional way.Hannah from Faversham branch was so helpful and could not do enough for us.She managed to arrange all our viewings at short notice .Highly recommended .Thanks
Hi Julie,We're really pleased to hear you found us to be helpful and professional. We'll pass your kind words on to Hannah at the Faversham branch. Thanks for taking the time to leave a review, and for the recommendation.Wards of Kent, Ashford
5/5
TrustpilotJordon
I have to say a huge thank you to Jordon! without him I fear we would have been living in a box for the next few years! wards.....keep hold of this chap he is an asset! never has buying a house been so stress free! thank you Jordon!
5/5
TrustpilotGreat experience
Have registered at a few agents now but Wards west Kingsdown had an entirely different feel, they actually spent a lot of time with me and both Dan and Jules gave me great advice on my search and the area, I even got given a coffee!! Such a refreshing change from all the other
Hi Will, thank you for sending in your review - glad we could help you. House buying and selling is often tricky, so a coffee helps! Best WishesDavid HayesBranch Development Director
5/5
GoogleJust completed sale of a property in Faversham. Wards of Faversham provided an exemplary service, right from first contact through to completion. Realistic attitude and price - which we achieved, coupled with plenty of information right through the selling process. The team are very knowledgeable and approachable and in the rare event that a call cannot be taken, calls are always returned. I have no hesitation in recommending Wards of Faversham
Hello, Thank you for taking the time to leave a review. Best wishes, Wards
5/5
TrustpilotGreat experience with a great team!
I had a lovely and smooth experience as an agent Prateek in particular helped me throughout the whole process moving into the house. He looked out for me and my family so thank you to Prateek for being so helpful.
5/5
TrustpilotWard staff are brilliant from start to…
Ward staff are brilliant from start to finish, we meet Simran at first she was very experienced on property market and explained everything with us.
5/5
TrustpilotHappy clients
Abi was exceptionally professional and made our house hunting experience very easy and quick. We would definitely use Wards again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
2/5
TrustpilotWards of Ashford Kent
We used Wards to sell our bungalow in Ashford Kent. They arranged multiple viewings on a Saturday and the agent turned up late so we had to show the first two people around when she did turn up she seemed disinterested. Our progressor was a lady called Sally who was next to useless we had virtually zero communication and when she did get in touch she had the wrong information and told us how our sale was going even though the solicitors had given us the same information weeks before. We have no idea what she was doing to earn her wage but it was definately not keeping us up to date. The house we bought was through PCM Estate agents and what a world of difference, they were polite, reliable, kept us up to date and were a pleasure to deal with. Wards could do a lot worse then ask them for advice on how to deal with customers.
5/5
TrustpilotProgressor of the century!
We had a great experience with Debbie Ludgate the sales progressor at Wards. She was so supportive through a very very difficult time. Communication was excellent and she was always so reassuring, even when things were not going so well. She kept us going. An outstanding member of the team.
Hi Becca,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how supportive and reassuring Debbie has been throughout a difficult time.Best wishes,Wards.
5/5
TrustpilotA great selling experience
Helpful and professional service from James Rixon of Wards Ramsgate. Always available to answer calls and dealt with any queries we had about the selling process. Our property was under offer very quickly. We are so pleased with the service we received, we absolutely made the right decision when we picked Wards of Ramsgate to market our property.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotLee was great in helping sort out move…
Lee was great in helping sort out move out which all went to the final hour. Great communication and support. Thank you
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleWards were really responsive and helpful with progressing the sale along. Sally Bryant was in constant contact and available for any questions.PositiveResponsiveness
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotWards - west kingsdown Kent
I bought a property then had to sell due to my mother passing I would like to thank Daniel wood and David Stewart from the west kingsdown branch for all there care and compassion through the process and selling the property promptly Thank u guys so much
5/5
GoogleThought Paul Jordan was so helpful and polite. Made the whole selling process simple and stress free.PositiveProfessionalism
Dear Joe, Thank you for your kind words regarding Paul at our Faversham office. He will be pleased to hear he was able to make the selling process for you simple and stress free. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotAbigail was great throughout the whole…
Abigail was great throughout the whole process of finding a new tenant. She kept me informed all the time and dealt with any queries promptly. I will not hesitate to use this tenant finding service again.
5/5
TrustpilotI dealt with Amy and she was so helpful…
I dealt with Amy and she was so helpful and professional. She listened to what I was looking for, shared all the products and services that Wards can offer. I felt comfortable giving back honest feedback.
5/5
TrustpilotOn behalf of my sister,
On behalf of my sister, we would like to thank all the wards team, mark, Steve,Joanne and Tina for all their help and guidance. Would definately recommend wards. Thank you
Good Afternoon Jan,Thank you for your kind words about our Ashford branch, we'll be sure to pass this on. Your recommendation means a lot to us.Thanks again,Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
