Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
Bill · 17 May 2022
★★★★★ 5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
Dideoluwa · 6 August 2021
★★★★★ 5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
Rebecca · 23 September 2021
★★★★★ 5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
Laura · 22 August 2021
★★★★★ 1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
Ian · 1 January 2023
★★★★★ 5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
KATH · 18 January 2024
★★★★★ 5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
Calvin · 28 September 2021
★★★★★ 5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
Jordan · 1 August 2022
★★★★★ 5/5
GoogleWe have no hesitation in awarding Bradley and his whole team 5 stars.
They have been friendly, extremely efficient and very professional whilst dealing with our sale and purchase. Their motto of valuing people not just property came shining through. We have no hesitation in recommending them to anybody wishing to buy or sell property.PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 11 November 2021
★★★★★ 5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
Subha · 12 August 2022
★★★★★ 1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Nearly · 9 July 2021
Agent replied · 27 October 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
★★★★★ 5/5
GoogleA very professional and easy to deal with Estate Agents.
Ben answered my initial viewing query within minutes and locked in two viewings, straight away. He also went the extra mile, driving me between both properties and had all the relevant information at hand.
I'd highly recommended them.
A · 11 December 2022
★★★★★ 1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
Keith · 18 February 2023
★★★★★ 5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
Mike · 16 March 2022
★★★★★ 5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
Kalvin · 5 April 2024
★★★★★ 5/5
GoogleDonna was amazing right through our buying process, we love our new home and can't thank the team enough.
Laura · 12 November 2017
★★★★★ 5/5
GoogleA very professional and easy to deal with Estate Agents.
Ben answered my initial viewing query within minutes and locked in two viewings, straight away. He also went the extra mile, driving me between both properties and had all the relevant information at hand.
I'd highly recommended them.
Richard · 11 November 2022
★★★★★ 5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
Justin · 31 January 2024
★★★★★ 5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
Lmac · 19 March 2024
★★★★★ 1/5
TrustpilotMiles and Barr the management company…
Miles and Barr the management company that cant manage, still taking the money and not delivering the service to land lords and tenant's! turns a blind eye to dealers and fails to do the clean up and repairs after major incidents leaving residents to suffer..
Keith · 8 January 2023
★★★★★ 5/5
TrustpilotSold and purchased through Miles and Barr
Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.
Rachel · 26 November 2021
★★★★★ 5/5
GoogleRyan Maudlin who valued our home was extremely well prepared and an absolute pleasure to show around our home. He was detailed, passionate and friendly and extremely knowledgeable. We cannot recommend him highly enough.
John · 11 November 2023
★★★★★ 5/5
GoogleIn my experience Ben and Ryan have gone above and beyond to help us during our sale and purchase. Always finding information that we have requested in a quick, timely fashion.
Jane · 15 January 2024
★★★★★ 5/5
TrustpilotRamsgate Office
We purchased a property from the Ramsgate office, we had a pleasant experience, Becky White has kept us informed all the way through the process and has been exceptional,
Helen · 20 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.