Mann Sheerness Sales reviews in Swale

★★★★★ 5/5

Trustpilot

Mann Chessington Sales team is great!

I am a first time buyer and having scoured the market with around 8 estate agents, Mann, Chessington hit the mark with the first property they showed me. Once we put in an offer, through out the sale process they were extremely helpful. I approached them multiple times to get the property opened so that i could get tradespeople to come and give quotes on work I wanted done. They had nothing to gain from these "viewings" but they were always happy to accommodate me. I got more advice from them around the do's and don'ts of property buying than my solicitors. Even when people were on leave, the handover of the case was smooth and the whole team rallied to help me. Excellent service, friendly team. Would definitely recommend them to first time buyers.

Renu · 16 August 2018

★★★★★ 5/5

Google

Professional, straightforward and down to earth valuation service

Jay · 27 May 2024

★★★★★ 1/5

Trustpilot

It's so bad, they don't even deserve 1 star

Renting with them has been a completly horrible experience!!!We paid £700 admin fees, non-refundable, for all the contracts, documents, inventories they needed and when we made them a complaint, because they left us for 4 MONTHS WITHOUT A SHOWER, we've been told that they cannot be helt accountable, because no contract has been signed directly with them.Horrible people, disgusting customer service. They don't care for their customers.I will never trust a renting agency again, because of them

Mrs · 10 December 2019

★★★★★ 1/5

Trustpilot

I would give zero if I could

I would give zero if I could. I wanted to take over the management of my 2 properties from Mann. It has been 8 weeks now and I still have't received contact details of my tenants I phone nearly every day and get sincere apologies (HA HA) and assurance I will be called back immediately and they never do. The staff have much to be desired verging on useless incompetence. And strangely my emails keep disappearing which never seems to happen when they want money. There seems to be a total lack of experience, professionalism or care

John · 17 March 2018

★★★★★ 1/5

Trustpilot

Bad workman

Had work done on my home by SM property maintenance. Rude and shoddy work.

Raj · 18 May 2025

★★★★★ 1/5

Trustpilot

Dreadful service

Dreadful service, cancelled a viewing 10 minutes before the time! They had been told 2 days before that the owner was going elsewhere and I don't blame him as the floorplan was incorrect and made up a utility room that was actually a garden. They also lied and said he had rented the property out when in fact he had left them for a better estate agents. Will never use again.

Heidi · 6 March 2021

★★★★★ 5/5

Google

Really helpful and welcoming team, always willing to help with any queries when selling my home.

Gemma · 10 October 2023

★★★★★ 1/5

Trustpilot

Incompetent and ignorant .

Incompetent and ignorant .. how stupid were we to trust this company (Rochester/Strood) to act as our selling agent. They did not have the knowledge to market our property because it is unusual. They have cost us tens of thousands of pounds. We have a buyer through another agent but are getting far below the market value because of this terrible agent. Don’t touch, they don’t deserve your business.

Alison · 4 June 2021

★★★★★ 5/5

Trustpilot

Waterloovile Branch

We recently bought a property through the Waterlooville branch. They were super helpful and nothing was too much trouble. We would recommend anyone moving or selling in the Waterlooville area to use these estate agents.Many thanks to all the team. Sandra Bishop and Matt Ackerman

Matt · 31 October 2023

★★★★★ 5/5

Trustpilot

Mann Estate agents in Beckenham A1 Customer Service

Mann Estate agents in Beckenham are second to none. Antony and Liam are both diligent and friendly. They turned my rental offer around within days. This was the smoothest rental process I have ever experienced; after all, I'm a well-seasoned rental tenant.

Eboney · 11 December 2023

★★★★★ 1/5

Trustpilot

Horrendous

Horrendous. Couldn’t care less about their tenants in urgent situations like damp in the property after leaks with children under 3 in the property. Communication is non existent after politely requesting to be kept updated. Never felt so uncared for.

Laura · 17 January 2024

★★★★★ 1/5

Trustpilot

I wish I’d read the reviews before…

I wish I’d read the reviews before trying to buy a property via Mann in Ashford. Terrible from start to finish. Impossible to get hold of and when you do, some of the staff are very rude. We decided to buy a house with a different agent. Didn’t realise how bad some estate agents can be until now!

Marilena · 29 June 2022

★★★★★ 1/5

Trustpilot

I am writing to request the return of…

I am writing to request the return of my holding deposit. I paid you £415 on 11/09/2023 to reserve a property at 32 Cumberland House The tenancy did not go through. You unlawfully kept my deposit and I want my money back please.

Maria · 3 October 2023

★★★★★ 1/5

Trustpilot

Do not let with this agent

Fortune · 31 May 2025

★★★★★ 1/5

Trustpilot

Poor Agents - Stay Well Clear

Yes, the house was sold, but you’d expect better service when things go wrong…

Tim · 13 February 2025

★★★★★ 5/5

Google

I would highly recommend Mann Estate Agents. Patrick valued my property and promptly had it on the market, within 4 days we had buyers who were ready to complete. Excellent service. Richard

Richard · 24 October 2020

★★★★★ 5/5

Trustpilot

good all round service

i have just completed the sale of my mothers bungalow.

Jerry · 26 February 2025

★★★★★ 5/5

Trustpilot

Supportive and professional

The agents are always responsive to inquiries and are very helpful.All online flat photos are authentic. The homes are in excellent condition.Additionally, they ensure that the home is professionally cleansed prior to your move-in.Every (minor) concern I had has been resolved swiftly.Strongly endorse them

Randrit · 2 May 2023

★★★★★ 1/5

Trustpilot

Vindictive

Vindictive, sneaky, deceitful estate agent who thinks who can bully, intimidate and hold you to ransom by refusing to release the keys for my own property as I chose to go to different estate agent after wasting a month and as I was not satisfied and happy with the service provided.

A · 6 July 2022

★★★★★ 5/5

Google

I can not recommend Mann Countrywide Sheerness highly enough, 5 star service dealing with my properties and finding perfect tenants 5 star information and 5 star management, Utterly supported and guilded through the lettings market at every stage, great advice and great support. I have been so surprised at just how much has been done in almost no time, huge thanks to the team from me.

Auntie · 26 October 2013

★★★★★ 1/5

Trustpilot

If I could give them no stars I would

If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months

Maddie · 14 April 2021

★★★★★ 1/5

Trustpilot

This is for Mann Countrywide Ashford.

This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.

David · 30 November 2020

★★★★★ 1/5

Trustpilot

WORSE THAN COVID

WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.

Euphoric · 22 February 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!

Dave · 24 April 2023