Mann Sheerness Sales reviews in Swale

★★★★★ 5/5

Google

Friendly and professional team, before our house was even live on the websites we had a viewing booked in. Communication is great through phone and email. The whole process was easy and the team definitely helped with that. Ellie Fry is bubbly, easy to talk to and made me feel at ease with every viewing she showed me around. Nick Flower the branch manager did our valuation as he had history with our property. His feedback was lovely, and made us feel proud of what we have done. Great communication and again made us feel at ease throughout the whole process. Would definitely recommend them.

Tanya · 26 September 2026

★★★★★ 5/5

Google

What can i say. Nothing but praise for the manager Nick who has supported and been amazing throughout the whole process. House sold very quickly within weeks of gping live. Nick has kept in touch at every step. He has been my contact and contactable by phone, email at any time. Nick went above and beyond when we exchanged contracts on his day off when he took the time to ring me to check everything was OK. He has kept us informed at every step often before our solicitor. We wish Nick every success in making Countrywide Estates the number one estate agent in Sheerness.

Katrina · 10 July 2026

★★★★★ 5/5

Google

I can not thank the team at Mann enough for their persistence and positive attitude though out a very tough sale that took 9 months due to a couple of buyers pulling out. A special thank you to Ellie for her upbeat enthusiasm during the toughest of times and her calm kind manner when dealing with my elderly father who struggled to understand the process, thank you so very much

Layla · 10 June 2026

★★★★★ 5/5

Google

After feeling somewhat deflated with our current agent, we contacted Abbie at Mann, who went above and beyond to help us. Her professionalism is second to none and nothing was too much trouble. She arranged a comprehensive mortgage advice service for us which was excellent, and enabled us to make an informed decision on our future choices. Even though now is not the right time for us to sell our current home and move on, we certainly will be back in touch with Abbie at Mann once we are ready to proceed. Once again a massive thank you to Abbie and the team at Mann. Would 100% recommend to anyone who wants mortgage advice or is ready to sell or buy. 😊

Emma · 10 March 2026

★★★★★ 5/5

Trustpilot

What fantastic service I have received…

What fantastic service I have received from Mann Rochester. I was very well looked after by Niamh throughout the whole process who remained patient and professional from beginning to the end. Nothing was too much trouble for her. She kept me in the loop regularly and she answered questions and actioned my queries in a very timely manner. If Niamh was not available, I spoke with Andy the branch manager, who was also very knowledgeable, helpful and professional. I would highly recommend Mann to anyone. First class service from a very small yet competent team. From one very satisfied customer.

Mrs · 30 September 2026

★★★★★ 5/5

Google

I would like to say a sincere thank you to Nick for his support during a recent property purchase. Nick went above and beyond by arranging a detailed video viewing and handled negotiations firmly but fairly; something I particularly appreciated as it ensured the vendor was treated with equal respect. He was also consistently proactive in liaising with the vendor’s solicitor, maintaining momentum throughout the process and helping to drive the transaction through to a swift completion. Whether buying or selling, I would have no hesitation in recommending Nick. I found him to be a genuine pleasure to deal with; professional, responsive, and clearly an agent who operates with integrity. Thanks again, Nick. I very much hope to do business with you again in the future.

Ryan · 10 February 2026

★★★★★ 5/5

Google

Sold my house through Mann, thank you to nick, Ellie and the team for all the work to make it happen, made it stress free as possible, so helpful in any question you asked them. Always get back to you as quick as they can. I would highly recommend to use them if you’re thinking about selling your home.

Thomas · 10 July 2026

★★★★★ 5/5

Google

Our chain was complex due to our buyers circumstances, but Abbie was relentless in getting across the line, she went above and beyond to get it done. I also praise Sharnie, Ellie and Nick for all their hard work but special thanks Abbie - you were amazing. Tom

Tom · 19 September 2026

★★★★★ 5/5

Google

I only used Mann and co for viewings and ellie was fantastic she found a range of properties that fitted the criteria. After booking the viewings i had to bring my children along Ellie made it such a magical experience for them she made sure that she gave me all the information I needed but also kept my 2 included in the viewing she even done some cartwheels with them on a patch of grass while we waited to see a property I would recommend Ellie and the team from the sheppy branch

Steve · 10 January 2026

★★★★★ 5/5

Google

Very helpful staff. Listened to my needs and aimed to match exactly. Never tried to show me houses that were outside this criteria. Ellie was wonderful when showing us round. Very professional and had answers to questions too.

Corinne · 26 September 2026

★★★★★ 5/5

Google

I was in a chain with Sharnie & Ellie which just completed. The constant communication and updates made a difficult chain due to the amount of properties in it go a lot smoother. Sharnie was always asking if she could help or call others to ensure our mutual client always had the most updated information. Thank you for your help in this chain and hopefully we work together again in the future. Andrew

Beere · 10 January 2026

★★★★★ 5/5

Google

Very pleased with the service. Ellie has been an absolute pleasure to work with! Her positive and happy nature made the whole process so much less stressful, and her flexibility meant she was always willing to work around my schedule. She, and the team, went above and beyond to help with every detail, making sure I felt supported and informed at every step. Thank you!

Anonymous · 10 March 2026

★★★★★ 5/5

Google

Would highly recommend Sharnie at Mann Sheerness. We found her very professional and knowledgable in her field. Even happy to help when we didn’t understand some solicitors questions. Took time out of her day to meet us and go through everything, When our property was sold and our new build delayed she went out of her way to find us a month to month contract to rent before our completion date. Will be forever thankful.

Shay · 10 December 2025

★★★★★ 5/5

Google

Ellie and the team are super helpful! Couldn't recommend them more, they are professional and reliable and I couldn't thank them more for everything they have done for me! Lovely and kind people! Super caring and considerate.

Christopher · 19 September 2026

★★★★★ 4/5

Google

Was well satisfied with the service that I got when looking for a property, and the commitment that went to viewing the houses. Ellie was fantastic with the viewings I did with her.

Carole · 26 September 2026

★★★★★ 5/5

Google

Hello all,I just wanted to let everyone know we used Mann estate agency & I can say Abbie Riley who works as one if the sales advisers was an absolute star above & beyond service,customer relations was outstanding,always there to help just a phone call away offering any advice & just constantly offering feedback.anyone looking for outstanding performance was Abbie.thank you so much we got there in the end all because of you & your 100% wishing you all the best in the future because if you we can happily look forward to our fresh start. All the best Miss Davey 😍

Deborah · 26 September 2026

★★★★★ 5/5

Google

Thank you so much to Nick for all his help and advice whilst we were moving. Nothing was too much trouble and he was always at the end of the phone to answer questions. Any issues that we had he reassured us and made us feel at ease. If I ever move again I would not hesistate to go back to him. Thank you again.

Stacey · 10 January 2026

★★★★★ 5/5

Google

Ellie Fry at Mann Sheerness was amazing! Super professional polite and helpful, kept me well informed on new properties, extremely flexible even agreed to a viewing after her hours to accommodate me. Would highly recommend Ellie for your housing needs.

Samantha · 10 July 2026

★★★★★ 1/5

Trustpilot

Honestly I don´t know where to start

Honestly I don´t know where to start. But after speaking to their Regional manager it all makes sense. First thing they wanted was to get us to speak to their specialist panel of mortgage brokes that can get more deals etc. In contrast to the last estate agents we bought from they wanted a fee up front etc. They were also keen to market our house for us and I asked multiple times to send me a some information oin their fees etc which was avoided 3 or 4 times. We have seen house that has been on the market for overa year, I spoke to the vendors son while at the viewing and he explained they weren´t in a rush and wouldnt need us to have a an offer on our house to accept an offer. I asked him and he said no he was happy because they arent in a rush. We were loking to put anb offer in when a reginal manager i have never spoken to calls up again trying to market our house, I told him I didnt get a good feeling from them and chose another estate agent we had a better experience withg and he went on to bash them for not being able to get photos for 2 weeks. I said the marketing on the other company and the treatment is much better and I was going to use them anyway and he proceeded to send a whstsap message. I get my name is difficult but I am dyslexic and a sales person and I make sure I spell people name correnctly so I mentioned like I said before about trust and I will post the transcript below of teh cinversation.. You make up your minds if you would trust this person running a bussiness. Allun; Hi Farren, it’s Allun here from MANN. I’ve spoken to the owner, and it was as expected, once you are under offer, he will seriously consider any offer 👍 If you need anything else, please let me know 👌 Ferran: Thank you,, we will let you know. 👍 Ferran: Do we contact you or Zeyad? Allun; Totally up to you, I’m the regional manager for the area. So, feel free to speak to Zeyad, he is aware of everything 👍 Ferran: Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Allun; Not an issue, I just coped what was on the system, so apologies. Best of luck to you, when you get your photos in 2 weeks 😂 Clearly not if Zeyad has been emailing right Allun; So an e mail address and how a names been inputted in the system is clearly the same thing 😂 Ferran: Like I mentioned before, I didn´t get a sense of professionalism, from your company. You are the manager and speak to customers like this, which explains a lot. You have proved my point. I will speak to Zeyad directly when we have our house on the market, considering 43 Island road has been on the market for over a year I am sure 2 weeks won´t make too much difference. Allun; Professionalism, interesting, I merely answered a question. My professionalism, is getting the best possible outcome for my clients. Having been the top agent in my area for many years. It would suggest that I’m very good. I have informed Zeyad, and that’s fine. Being the best in the business, making a client wait 2 weeks for photos is ridiculous. Also, you said that the agent said said there are not many properties around you as evidence, again wrong. As I said Ferren, all the best to you 👍 [11:32, 06/05/2026] Ferran: Its ok Allun, I have take screen shots of this conversation for trust pilot, which is interesting seeing your reviews. Lots of unhappy people including no availability for photographs which is ironic. You have 3.2 rating with about 200 reviews. they have 4.8 out of over 1000 so yes I do trust them more. Allun; As I said to you best of luck to you 👍 take all the screen shots you want, I’ve got nothing to hide 👌

Ferran · 6 May 2026

★★★★★ 1/5

Trustpilot

Refuse scott from knightswood

Everything was fine until we had mould start to grow in our bedroom and bathroom. I called the estate agent who then sent the most arrogant unprofessional bully from a company called Knightswood, his name was Scott (REFUSE THIS PERSON SHOULD HE COME TO YOU) he tried to just paint over the mould with some old Wikes paint he got from the van. I asked him if the mould should be cleaned first but got told no, the paint he's using kills the mould and paints it in one. On the tub it just said wikes wall and ceilings. I googled it and it says nothing about mould treatment. I challenged him again and he got very angry and told me to get him a sponge and water and he'll wipe it away. I was very scared and got him what he asked for. Although I know this too would not work I was too scared to challenge him. I was glad when he left and will never ask mann to send someone again.

Stacey · 2 May 2026

★★★★★ 5/5

Google

Working with Nick Flower has been a genuinely smooth experience. He was supportive in managing the client’s expectations and kept communication clear throughout. That kind of proactive involvement from an agent really helps us on the conveyancing side and it streamlines the process. Their professionalism definitely made the transaction run far more seamlessly than most.

Shaahid · 10 February 2026

★★★★★ 5/5

Google

Abbie Riley and the team have been so helpful and very professional at every point, I am extremely satisfied with the company .

Sandra · 19 September 2026

★★★★★ 5/5

Google

I wanted to say thank you to Abbey Riley for being very professional and patient with me and my family when showing us around a property. I didn’t feel rushed and felt we could really take our time. You’re great at what you do. I highly recommend this agent. 5 stars from us!!!!!!!!

Sam · 10 February 2026

★★★★★ 5/5

Google

I am pleased with my new home that I found through Mann Estate Agents of Sheerness, from day one the Branch Manager and his staff took time and explained the whole process to me, as a pensioner it was so refreshing to find this approach and professionalism still exists.I have previously tried other Estate Agents within Sheerness they never seemed to have the time and required knowledge of the area.I am so glad that I found one who gave me such a stress free experience and had the time to keep me up to date throughout. I would highly recommend them as your first port of call. Thank you Mr Nick Flower and your assisting staff I am settled in now.

Peter · 10 July 2026