Mann Sheerness Sales reviews in Swale

★★★★★ 5/5

Google

Abbie has been absolutely outstanding . I highly recommend her . With her knowledge and persistence, she managed to move things through quickly for us. Very happy with her service .

Karen · 10 June 2026

★★★★★ 5/5

Google

Couldn’t thank Sharnie at Mann and co enough for going above and beyond to sell my property always keeping us updated and in the loop of things. Going that extra mile always! Definitely will be back if we ever needed to again Xx

Ellie · 10 March 2026

★★★★★ 5/5

Google

I sold my house and purchased a house with Mann in sheerness. The service was amazing and a special shout out to Sharney who supported me and assisted me when I needed advice or support in moving the sale/ purchase forward! Would recommend to use these to anyone!

Jade · 10 January 2026

★★★★★ 5/5

Trustpilot

Exemplary Customer Service!

I predominantly dealt with Morgan at Mann estate agents whilst searching for a property. I cannot praise her highly enough. Out of all the estate agents I have dealt with over the years (there have been many) she is by far and away one of the most thoughtful and thorough. She went over and above to find properties that suited our needs or that could be turned into what we required. Although we didnt buy a house through Mann Countrywide, Morgan has been on hand to support us through buying a house via modern auction and to act as a sounding board for an impartial opinion on the process. Morgan is always very knowledgeable about the property she is showing and will follow up on anything she doesn't know the answer to. She is engaging, friendly and enthusiastic about her work. Many estate agents I have dealt with have zero interest in you as customers or they try and give you the hard sell and bully you into making offers. They could all learn a lot about customer service and going the extra mile from Morgan. She is a platinum level asset to the company.

Camilla · 31 October 2025

★★★★★ 5/5

Trustpilot

I have been working with Morgan Knott…

I have been working with Morgan Knott at Mann Countrywide and have been genuinely impressed by her exceptional service. She has gone above and beyond in helping me search for the right property, always acting with professionalism, outstanding diligence, and a truly friendly manner. Morgan has been proactive at every stage, consistently keeping me updated and doing everything she can to support my requirements. I would highly recommend Morgan to anyone looking for a reliable and dedicated estate agent. Morgan, I'd give you 6 stars if I could!

Thomas · 27 October 2025

★★★★★ 5/5

Google

We sold our flat last year in February, Abbie Riley was outstanding throughout the whole difficult process of selling and purchasing, chasing up Solicitors for updates and confirmations. Could not fault her one little bit!

Alucard120392 · 10 February 2026

★★★★★ 5/5

Google

Ellie was amazing. Very organised and considerate of our needs. A well run office, entirely professional and great personality

Jamie · 10 June 2026

★★★★★ 5/5

Google

Thank you to Ellie who gave me good advice whist considering the viewings today. She answered every question and put me at ease. I found her very patient and professional and happy to help.

Trina · 10 February 2026

★★★★★ 5/5

Google

I had a viewing through Mann and was really impressed. Firstly I dealt with Sharnie, who was fantastic, knowledgeable and listened to my requirements. We booked a viewing and I needed a Wednesday, which she informed me was no trouble at all … More

Olives · 1 November 2025

★★★★★ 5/5

Google

Can not fault them always willing to help bubbly happy people Ellie was exceptional kept me up to date the whole way through. Happy I used them to buy my first home

Owen · 10 February 2026

★★★★★ 5/5

Google

One staff member stuck out to me the most with my experience with this branch of Mann, and that was Ellie. She is very happy, helpful and just a joy to discuss properties with! If you’re going to use this property agency I would definitely choose to speak to her, I’ll be coming back to talk to her about another property very soon! Thank you for making my experience worth while every step of the way. You’re a complete asset Ellie keep up the good work!

Kimmy · 10 February 2026

★★★★★ 5/5

Trustpilot

Absolutely the best

I cannot thank Mann Estate Agents enough for the incredible support I received during my mortgage process. From the very beginning, they made what could have been a stressful journey feel smooth, clear, and truly manageable. A special mention must go to Neil, the manager, who is simply the best. His professionalism, knowledge, and genuine care made all the difference. Neil was always there to answer my questions, guide me with patience, and ensure I felt confident every step of the way. I also want to thank Shirley, who worked alongside Neil with the same warmth and dedication. Together, they made me feel not just like a client, but like someone they truly cared about. Mann Estate Agents turned what I expected to be a complicated experience into something positive and even enjoyable. I am deeply grateful for their honesty, expertise, and outstanding customer service. If you’re looking for a team who will go above and beyond for you, I wholeheartedly recommend Mann Estate Agents, especially Neil and Shirley.

Andreea · 10 September 2025

★★★★★ 5/5

Trustpilot

Thank you so much to Nick in the…

Thank you so much to Nick in the Sheerness branch for all his help and advice whilst we were moving. Nothing was too much trouble and he was always at the end of the phone to answer questions. Any issues that we had he reassured us and made us feel at ease. If I ever move again I would not hesistate to go back to him. Thank you again.

Stacey · 23 December 2025

★★★★★ 5/5

Google

Nick and Sharnie were so helpful and polite. An absolute pleasure to buy a house from and will definitely recommend

Harry · 10 May 2026

★★★★★ 1/5

Trustpilot

DO NOT USE MANN CHATHAM BRANCH! USE ACORN INSTEAD

I was with Purple bricks which turned out to be a nightmare. So I switched to Mann to sell my property in Blockmakers Court, hoping for a professional sale and support. I was not getting much viewing. I decided to do a renovation in the property to help improve interest and viewing. I then requested for new photos of the newly renovated property to be taken. Charlotte Stout, the acting branch manager for Mann, Chatham, told me they were struggling with photographers and will come over and take photos of my newly renovated property with her phone! She then uploaded the photos on the property selling websites. What made this whole experience very sad and laughable was that she posted both the new and old photos to the different websites! The old photo of the front of the property was brown. The new photo of the front of the property after renovation was white. She left both photos on! I must have sent more than 5 different emails as well as phone calls, advising her to delete all old photos and leave new photos only as viewers will be confused looking at both the old and new photos. She claimed it was not easy to update the photos. It felt like l was teaching her how to do a simple job. The photos she took on her phone was dark and obviously not retouched, showing full photos of me and my kids on the wall. After more back and forth emails on my part, she agreed to resend the “professional photographer” l was sent the first time. The photographer was rude, told me very rudely, “now get off the way” when l politely requested he take the photo of the front of the property from a different angle, so that the half cut down tree in the front of the property, will not block the photo. After the disrespect l got from this photographer, rather than update the newly taken photos online, he made a slideshow of the new photos he took, leaving the mixed old and new photos that Charlotte uploaded earlier online! I was appalled by the whole experience. I reached out to charlotte and again requested for the new photos taken by the rude photographer, to be uploaded online to no avail. The photos were not even retouched. You can see the faces of myself and my children on the photos, online. The “professional photographer” admitted he does not retouch photos. They will normally send the photos out to an editor, who will edit and resend the photos back to them. So, why did you not send the photos out to an editor this time before posting the photos online? I had one of their staff, a man, whose name l cannot remember now, come over and do the viewings. You can tell he does not enjoy his job. One of this people that shows up to work for the money. He flickers when viewers ask him simple questions. His responses were very cold, which was not helping to push the sell of my property. I spoke to as well as emailed charlotte stout, the “acting branch manager for Mann Chatham”, that l will prefer a different person to conduct the viewings. She confirmed other clients have stated the same about the said staff member and agreed to send a different staff to conduct the viewings moving forward. Despite her promise, l had several viewings done by the same man! After l was made to feel like a beggar rather than a client trying to sell on and move on, l decided to move on to Acorn, the best decision l ever made. I received not just an estate agent but support and people who not only sold my property but supported me throughout the entire selling process. Acorn listened and tailored the entire process to my needs. Viewings were conducted by professionals, who explained and answered all the questions from the viewers, PROFESSIOANALLY. They took great photos of my property, l had several interests and my property sold with no issues. I will never recommend Mann! No support. They don’t listen. I felt like a “beggar” throughout the entire time l was with Mann. A total waste of my time. I DO NOT AND WILL NEVER RECOMMENDED MANN. If you want professional estate agents who knows what they are doing, GO TO ACORN!

No · 2 September 2025

★★★★★ 5/5

Trustpilot

I have to give a special shout out to…

I have to give a special shout out to Morgan, she’s been so brilliant at keeping me up to date with my flat purchase. I’m a first time buyer and she’s been so understanding and explains things perfectly if I’m unsure. I can’t thank her enough for sorting things out after the seller was dragging their feet! She’s been a star with chasing and getting back to me with answers. Thank you Morgan!!

Hayleyboi · 31 October 2025

★★★★★ 5/5

Google

Would highly recommend Mann estate agents they were amazing and really helpful every step of the way. Ellie, Nick, Sharnie and Jo were all incredible and helped me with my first purchase which I had lots of questions and things I wasn’t sure about but they were more than happy to happy to help. Thank you so much team. 5 star 10/10

Charlie · 10 June 2026

★★★★★ 5/5

Google

After living in my home for the past 35 years the thought of moving was terrifying particularly as it was to the other end of the country to be closer to family. The Sheerness branch have helped me wiyh every aspect. From finding a buyer to helping with solicitors and my purchase as well. They have gone above and beyond and they have all been magic i am so grateful as are my family

Tomas · 10 February 2026

★★★★★ 5/5

Google

I recently dealt with Nick & his team .Very pleasant ,professional and helpful.A very good experience always updating me throughout sale of my property!Keep up the good work everyone.

Julie · 10 January 2026

★★★★★ 5/5

Google

When I first considered selling my house, I had several estate agents to value it. I went with Mann to sell it as I felt they gave me very detailed feedback. I had buyers almost as soon as it was advertised. Unfortunately, because of a long delay regarding a Land Registry issue, that sale fell through. Mann very quickly found new buyers for me. I have dealt mostly with Marnie, who has been very positive, keeping me informed throughout the process. I would definitely recommend Mann to anyone thinking of selling.

Susan · 10 December 2025

★★★★★ 5/5

Google

I had the pleasure of viewing houses with Ellie until we found the one! She’s been a great help on the purchase process! Abbie sorted the sale of my current property and did a great job! Thanks to all at Mann!

Jake · 10 September 2026

★★★★★ 1/5

Trustpilot

As a private tenant I cannot recommend…

As a private tenant I cannot recommend any lettings through Mann Countrywide. They are VERY slow to respond to any requests, whether its for repairs or support as a tennant. From my experience of getting any things fixed they often call someone to do the work then leave everything with you to sort out, and dont appear to care about any updates. When we ran in to issues with the landlord selling the property they seemed to stop responding to any requests, and I spent almost 3 weeks trying to get ANYONE in the local office on the phone, and had to head in to be told "Sorry, I have been the only person in the office all week", things like this are not our problem, that is something that the management and head office need to address. I constantly have to chase to see if they are talking to my landlord, but get very nonchaaunt answers and the "We are trying", but if you have not heard back and are actively trying then call me after a week, not have me have to call you.

Michael · 3 July 2026

★★★★★ 5/5

Google

We highly recommend Mann & Co. They were all very professional and supportive during the sale of our house. Always happy to answer any questions, very accommodating. Their approach is very customers focused with a friendly approach. The special thanks are to Sharnie Langfield from Sheerness branch, who has been absolutely fabulous and amazing, extremely hardworking and helpful person. Always welcome us or answer the phone with a smile, beautiful attitude. Nothing ever is a problem for Sharnie. She is very professional, and very easy to bond, very friendly. Sharnie's customer skills are outstanding. Thank you so much 💗

Magdalena · 10 October 2025

★★★★★ 1/5

Trustpilot

Charged me a fully managed Service but…

Charged me a fully managed Service but couldnt fulfill the service as had no keys to my property, charged my 10% when it should have been 7%...refunded me after complaint, never visited my property, visited after complaint but never recieved a report. Left them after 1 year had to pay another year upfront as you need to stay with them for 24 months minimum. So ultimately, i paid double for a Tenant find service. Live and learn!

Francis · 20 July 2026