Trusted Agent profile · Swale

Halfway Family Estates Swale reviews

1.8

★★★★★

837 reviews across 3 platforms

7 Queenborough Road, Halfway Houses, Minster On Sea, ME12 3BY, Swale, ME12 3BY

Halfway Family Estates's office in Swale, at 7 Queenborough Road, is rated 1.8 out of 5 across 837 reviews on three platforms, including 18 Google reviews rated 5.0.

Google logo

5.0 / 5

18

Reviews on Google

This office

Yell logo

3.4 / 5

21

Reviews on Yell

This office

Trustpilot logo

798

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Swale office, from every platform, shown as written. First names only.

1/5

Trustpilot

Surveyor came out house was untidy…

Surveyor came out house was untidy Tennant had been unwell, rushed in to hospital. Surveyor proceeded to gove his opinion on how bad the market was and it was a shame the house was untidy, and then valued it at 8k under what it was valued at 6mths previous shocking

David · 25 October 2019

1/5

Trustpilot

Totally out of touch with property…

Totally out of touch with property prices. Homebuyers report a waste of time and money. Report filled in incorrectly and looked like it had been made on someone's home computer. I suspect there is deliberate under valuation going on with this company. Do not use.

Tania · 7 April 2021

1/5

Trustpilot

Absolutely disgraceful company

Absolutely disgraceful company. I can write a long story for you but let me keep it short. I lost a family home I was purchasing for my wife and son after 6 months in the process. All because of this company's incompetence. You are nothing to them.I urge you - please stay away.

AH · 18 August 2017

1/5

Trustpilot

Avoid connels at all cost don’t rent or…

Avoid connels at all cost don’t rent or buy through them their .I had to wait 3 months to get my deposit back also lost £2500 because of them. If don’t want to lose money and get frustrated and stressed then don’t use them . Very unprofessional p....

Stefan · 1 June 2020

5/5

Trustpilot

Excellent!!

Excellent!!! Thanks Kasia

Mr · 25 January 2019

2/5

Trustpilot

Dorchester branch horrible

Dorchester branch. You dont even get to view a property.

George · 2 July 2024

1/5

Trustpilot

Extremely difficult to contact them

Extremely difficult to contact them. They send emails from addresses that cannot be replied to yet lack the necessary information referred to in the email.

Me · 4 August 2023

1/5

Trustpilot

CON ARTISTS

Absolute jokers, con artists, waste of time and just absolutely rude. St Albans branch manager Qamar very very abnoxious , rude and condescending absolute compulsive liars and the most unprofessional bunch of individuals I have ever seen. DO NOT GIVE ANY FORM OF DEPOSITS WHATSOEVER.

Yousef · 27 January 2021

1/5

Trustpilot

Chelmsford branch

As a landlord that rented a property through these guys, it took nearly 2 weeks to get rent money they collected, changed energy suppliers without discussing with me, didn't give all the keys to tennant, when I called office to complain they just acted like wannabe spives. Would I use again No

Henry · 2 December 2017

1/5

Trustpilot

Ignorant staff

The Halesowen office have very unproffessional staff. They donot know how to deal with buyers .I made an offer for a property but the sellers taking me so lightly and donot bother to ring me back for acceptance or rejection of offer.I dont think this company is good for buyer and seller.

Rajesh · 29 September 2017

1/5

Trustpilot

They have no idea what they are doing

They have no idea what they are doing. Sloppy and poor work

Mickey · 15 May 2024

1/5

Trustpilot

I have been trying to get a valuation…

I have been trying to get a valuation on a property for 2 weeks, spoke to various different people , yet still not managed to get a survey arranged , I shall go elsewhere and not entertain this company again in the future. Shambles.

Christopher · 30 March 2021

1/5

Trustpilot

I have just used Mr Dowrick of the …

I have just used Mr Dowrick of the Bitterne Branch for a sale and found him to be probably the most polite and courteous Con Man I have ever met.I strongly recommend any and all communication be done in writing as he suffers from quite severe Amnesia where phone conversations are concerned.

Clive · 3 July 2017

5/5

Trustpilot

another fantastic service provided…

another fantastic service provided from connells Wolverhampton from start to finish emma has been outstanding in keeping me updated and helping with everything ive asked from her in the future I will only use connells and emma in the office and lee cook thanks for all the help

Nathan · 23 January 2020

1/5

Trustpilot

Awful

They strung me along, took a holding fee and then took ages to get back to me, when they finally did they made it impossible for me to rent the property. They are unprofessional and I would not recommend them at all.

Stephanie · 29 July 2021

1/5

Trustpilot

Despicable!!! 3 months to receive a void EWS1

Despicable!!!I had no choice but to use them for my mortgage, as this was the lenders preferred surveyor.Over 3 months I waited for and EWS1 form. Once received, it was completed incorrectly so void.If you choose to use them. You only have yourself to blame.

R · 19 November 2020

1/5

Trustpilot

Totally unprofessional & a shambles the…

Totally unprofessional & a shambles the letting agents in Connels Stevenage, Trish never answers her phone, took £300 off me, no sorry or nothing, had to chase them up for about 3 weeks to find out about the house we wanted to move in, worse customer care Ever. AVOID

Craig · 27 May 2019

1/5

Trustpilot

Clueless or Couldn't care less?

I phoned twice asking to arrange a viewing and was told I would get a call back. I never did. When I phoned the 3rd time I was told the property I was interested in had been sold.Atrocious customer service, steer clear of these clowns!

John · 8 October 2020

1/5

Trustpilot

Their Sales branch is good but lettings …

Their Sales branch is good but lettings is very poor and it would be advisable to stay clear of them if you are renting as they charge sky high fees and they will not help or care when you need your deposit returned. They work for the landlord not the tenant.

Ptram567 · 2 July 2017

1/5

Trustpilot

I'm from another country

I'm from another country. Trying my best to get hold of an agent to help me sell a property in Peterborough. No one wants to help.

Gerda · 23 May 2023

1/5

Trustpilot

First time buyer.

First time buyer.They gave me terrible advice. Spent just under £1500 for it all to fall through and then told the money was all non-refundable.Be careful using this company.

Balf · 24 January 2023

1/5

Trustpilot

Allocated me a flat without confirming…

Allocated me a flat without confirming with me first. Didn't even know about their own break clause. Now I am -£265 as I wanted to cancel going for this flat I didn't even ask for after 2 days.

Byron · 16 December 2021

1/5

Trustpilot

Falsely advertising properties

Falsely advertising properties by leaving out key details. Drove an hour to view property to be told the building the property was in was being knocked down in 2 years or so. Completely wasted my time by not mentioning key information in the listing or on the phone.

Tony · 9 January 2019

1/5

Trustpilot

DO NOT USE!!

DO NOT USE. JULY 2017We paid for a Homebuyers survey it was a complete waste of money. They didn't spot any of the structural problems to the house. When we complained we were fobbed off . Wish we had just saved our money and paid for a much cheaper valuation

Jackie · 4 April 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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