Trusted Agent profile · Swale
★★★★★
837 reviews across 3 platforms
7 Queenborough Road, Halfway Houses, Minster On Sea, ME12 3BY, Swale, ME12 3BY
Halfway Family Estates's office in Swale, at 7 Queenborough Road, is rated 1.8 out of 5 across 837 reviews on three platforms, including 18 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Halfway Family Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
Every review we hold for the Swale office, from every platform, shown as written. First names only.
1/5
TrustpilotThey keep calling you even when you ask …
They keep calling you even when you ask them to stop. I made one enquiry about a house and get called every two weeks. They keep saying they will stop and they don't.Rude staff who keep saying it is nothing to do with them.The staff in the Rugby branch keep telling you lies and passing the buck!
1/5
TrustpilotConnels Plymouth - Embarrassing
After being initially very keen and positive (until I signed the contract) I didn't hear from them again. They didn't show to viewings meaning my tenants had to show applicants around, the manager didn't reply to my emails. Over a month later my particulars still didn't have any interior photos. No floor plan. No epc. Just awful
1/5
TrustpilotSale of house
Worst company ever sold house no contact waited 12 weeks buyer pulled out connells did not even know. Sold agin waited 4 weeks to tell my solicitor worst customer sevice ever. Not suprised to see so many sokd signs as they aint intrested unless the sale is worth over 250000. Not enough money in it for them.
4/5
TrustpilotMy experience with connels is not as…
My experience with connels is not as bad as with foxtons
1/5
TrustpilotDo not use this terrible letting…
Do not use this terrible letting agency. Staff are rude and unequipped to help. I have had major issues with my property since I moved in and three months later no nearer getting them sorted. Really bad service. Will never use them again and will get out of my contract as soon as I can.
1/5
TrustpilotMY SIMPLE ADVICE TO YOU IS NEVER USE…
MY SIMPLE ADVICE TO YOU IS NEVER USE CONNEL PLEASE. THEY ARE SCAMMERS. I HAD A VERY BAD EXPERIENCE WITH CONNEL. THEIR BRANCH MANAGER NAMED NICOLA IS BULLY AND TOXIC. AVOID WITH ALL COST
1/5
TrustpilotWouldn't let me view a property as I…
Wouldn't let me view a property as I wasn't selling my house with them, and told me unless I let them sell my property I wouldn't be aloud to view any of there properties, they are bullies and only want to take money/make money from you.
1/5
TrustpilotUnprofessional
This company think it's ok to heavily leaflet properties where it states clearly on the letter box no leaflets junk mail etc - After calling their Exeter office for the 3rd time the guy pretty much told me it wasn't junk mailing and wanted my address , rude . These get out straight in the bin
1/5
TrustpilotReported to RICS - One of their surveyor keep devaluing…
One of their surveyor keep devaluing all his property reports. Have reported to RICS (Royal Institution of Chartered Surveyors) about this matter. This company should be banning on business! They charged huge amount of money to run homebuyers report and then taking micky out of it!
1/5
TrustpilotWould give 0 stars if possible
Would give 0 stars if possible. Staff at the Queensway branch are appalling and unwilling to help! Constant problems but just brush their hands off. Half of them have no idea idea what they are doing and very unprofessional. Will never use them every again!
1/5
Trustpilotvery unprofessional people and big lair…
very unprofessional people and big lair ... unrealistic work ...
1/5
TrustpilotVery poor valuation
Very poor valuation. Took over 4 weeks for information to be passed onto mortgage lender. Lender advised out IfA that the valuer had used 'outdated terminology ' that lenders no longer use and he would not clarify any points in a timely fashion leading our 'portable ' product to run out of time. Poor professionalism
5/5
TrustpilotI enjoyed splendid professionalism
I enjoyed splendid professionalism from Hamza Raim of Connell, during my search for a house. I will always recommend you guys to my friends. Nice job Hamza.
1/5
TrustpilotNOt even checking the window properly for £700
We asked for a survey with option, to cover any risk. When we moved in we discover on one window, the double glazing was not sealing and the window was full of humidity between the glasses. They replied their check is done on a sample of window not all of them.For this we paid £700.
1/5
TrustpilotPure hell
Awful service. Have rented my house through connells for the last year. The service was so bad it putt me off renting it out again. No communication. I had to chase up inspections. Rent payments. Was over changed for work they carried out. It's been a year of pure hell
1/5
TrustpilotLeicester branch awful service
Leicester branch awful servicei paid for a exit checkout and they still deducted from the rent area manager, Leicester manager and Leicester branch employees non existent on phone emailNo understanding of a timeline or deadlines.constant mistakes with inventories contracts tenant finds!
5/5
TrustpilotVery good experience..
I had a good and helpfully experience in this company.Esoecial with the mortgage service with Shannon Garnett .She.s a profesional .I can recomand for everybody who.s need a mortgage.Thank.s and regards..for all the team.Tibor.
1/5
TrustpilotTerrible company who tried re build a…
Terrible company who tried re build a previous chain after agreement of a new sale. Thankfully we was one step ahead of connells and there plans didn't go as they had planned. Terrible branch very deceitful. Would not be buying or selling through them again.
1/5
TrustpilotVery disappointed with the way our…
Very disappointed with the way our house purchase was handled. During a very stressful time of lockdown/covid I felt the communication was either non-existent or aggressive and accusatory. Things did improve once the office manager became involved but it was a shame it had to escalate to this point.
1/5
TrustpilotThe Watford Branch
I have found the Watford branch to be poor as managers for my property. I was constantly dealing with different people; they lost paperwork and emails; were resentful and rude when asked to do anything and were huffy and even more unhelpful when I suggested I would be switching to another agent.
1/5
TrustpilotWhat a joke
What a joke, No research into the local area of the house prices , paid for by bank ! spent all of 2 minutes looking around the house to then under vale The property by 45k When 3 local estate agents all value it around the same price
1/5
TrustpilotBLANDFORD BRANCH DISHONEST AND DECIETFUL
BLANDFORD BRANCH. Dishonest and deceitful. Completely ruined my house sale with deliberate misrepresentation. I would never trust them with anything they say.
1/5
TrustpilotLandlords Beware
Awful experience using them as the agent for letting my property. Poor communication, underpayments, late rent collections, instances where I have been charged twice for services. Unprofessional, disorganised and quite frankly incompetent. Would not use their letting services again and would strongly discourage any other landlords from doing so.
1/5
TrustpilotThe worst agency ever
The worst agency ever. Have to wait for their reply for weeks and still the issue haven't been resolved. Had to claim a deposit back, as the tenants left the property completely destroyed, waited for three month and when it's time to get money for decoration, they just ignoring your emails.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Halfway Family Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
