Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAllanna made us feel at easy the minute we stepped inside the property, she gave an informative tour and answered any questions we had.
After going forwards to rent, Allanna kept us updated throughout the process, making it as comfortable and quick as possible, resulting in a move date within the week :)
I highly recommend Bevoir, 5 star service *****
:Would definitely use again
Carly · 13 December 2025
Agent replied · 11 December 2025
Dear Carly, thank you for taking time out to leave us your five star review, it is much appreciated. We are delighted to hear of your positive experience with the Belvoir Swale lettings team. All the best for Christmas and the New Year from everyone at Belvoir Swale
★★★★★ 5/5
GoogleI can’t recommend Karen and her team at Belvoir, highly enough! From start to finish, their service was exceptional. They were professional, knowledgeable, and always went the extra mile to make the whole process smooth and stress-free. Communication was excellent, every question was answered promptly, and we always felt supported.
If you’re looking for an estate agent who truly cares and delivers results, Karen and her team at Belvoir is the one to call!
Georgina · 1 August 2025
Agent replied · 2 August 2025
Dear Georgina, Thank you so much for your glowing review! We're overjoyed to hear about your positive experience with Karen and our team at Belvoir Swale. Your satisfaction is our top priority, and we're delighted we could make your journey … More
★★★★★ 5/5
GoogleMy house has been in the hands of Karen and her team for 8 years or so now and I’ve always had confidence and peace of mind that they have my best interests at heart. I usually deal directly with Allana who is always on hand to offer support and advice if needed as well as keeping me updated on anything that needs doing or liaising between the tenant and myself if there’s any issues. I know that there’s a real person on the end of the phone or replying to my email and not some annoying robot. The personal touch makes all the difference. I’ve just had new tenants move in and Allana has kept me updated every step of the way. A pleasure to deal with.
Louise · 4 November 2025
★★★★★ 5/5
GoogleAs a landlord, I find Belvoir Swale an excellent company to deal with. They take care of everything and keep me fully informed every step of the way. Over the years, I have only had good experiences with them and the tenants they find. They are always ready to speak on the phone and I have never once felt abandoned or let down by them. - Edit August 2025 - I thought I would come back to this review after having to deal with tenancy change (after six years) and minor renovations to the property. As always, I feel that my property is in good hands and being let out to people who will respect it. Belvoir advised me of the need to re-carpet, renew certificates and a few updates due to natural wear and tear, which they then got on and organised ready for the next tenant. It really is like having a team of project managers, trades people and letting agents all at the end of the phone. But what I have really found to my liking, over the years, is the fact that I have direct email and phone numbers to people who know my property and respond. I can honestly say I have never had a bad experience with them.
Oliver · 5 September 2025
★★★★★ 5/5
GoogleHonestly cannot thank the girls at Belvoir enough they have been so supportive and helpful with everything myself and partner have needed.
Mia and Allanna have been amazing and keeping in touch at every opportunity possible.
Would also like to thank Karen for helping and directing such an amazing staff team
Would highly recommend you all to anyone wishing to move
Thank you all again x
Sidney · 4 December 2025
★★★★★ 5/5
GoogleI have recently let a house through Belvoir Swale. I am very impressed with Karen and her team on their knowledge of the market, their attention to detail and their efforts in finding the right tenant. I have a second property becoming vacant now and will definitely be placing this with Belvoir Swale
George · 20 May 2025
Agent replied · 22 May 2025
Dear George, Thank you immensely for your glowing review! We're thrilled to hear about your positive experience and appreciate your recognition of Karen and the team's diligence. We eagerly look forward to assisting you with your second property and continuing to provide you with exceptional service. Your trust in Belvoir Swale is truly valued. Warm regards, The Belvoir Swale Team
★★★★★ 5/5
GoogleI haven't rented in many years, but know how complex the process is, for good reason. Belvoir Swale made the process incredibly simple, giving us exact info on what we need, being very responsive even to the point that they send things hours earlier than we expect on the same day. Everyone was also very approachable and friendly, and knew the answer to every enquiry we had for us to have 100% understanding of any considerations. They are an amazing company I would highly recommend
Daniel · 24 June 2025
★★★★★ 5/5
GoogleThe service at Belvoir Sheerness has been great. Accepted a offer on my property within 2 days of it being on the market. Karen has been brilliant keeping me informed where needed.
I would highly recommend Belvoir Swale.
Deb · 9 August 2025
Agent replied · 16 August 2025
Dear Deb, thank you for taking time out to leave us your five star review, it is much appreciated. We are delighted to hear of your positive experience with the Belvoir Swale sales team. All the best from everyone at Belvoir Swale
★★★★★ 5/5
GoogleBoth Karen & Allana have been amazing at Swale, both with the letting of our property and the selling of it. They are both very professional and a credit to the company, thank you.
Dawn · 19 July 2025
Agent replied · 21 July 2025
Dear Dawn, Thank you for your positive review! We're very happy to hear about your great experience with Karen, Allanna & our Team. Your satisfaction is our main priority, and we're delighted to support you throughout your journeys. Warm regards, The Belvoir Swale Team
★★★★★ 5/5
GoogleKaren and the team are professional and knowledgeable, whilst being friendly, accommodating and understanding. We are so happy we found a property through Belvoir Swale, definitely feeling confident and excited going forward!
Mads · 17 July 2025
Agent replied · 18 July 2025
Dear Mads W, Thank you for your fantastic review! We're thrilled to hear about your positive experience with Karen and our team. Your satisfaction is our top priority, and we're excited to support you throughout your journey. Welcome to the Belvoir Swale family! Warm regards, The Belvoir Swale Team
★★★★★ 5/5
GoogleAfter a difficult time with a tenant, Karen and the team supported me and guided me through to renting out the property to a more suitable tenant, their help was very valuable and have set things up for a happier future. I would be happy without reservation to recommend Swale Belvoir as the agent to use. Thank you team.
Richard · 17 August 2025
★★★★★ 5/5
GoogleI left a message late one Friday night asking for a viewing the next day after finding a house for sale in Sittingbourne, my wife and I had planned to see several properties that Saturday and Allanna called me back first thing in the morning.
She was due to finish around 1pm but she very kindly stayed on so we could view the house and she gave us a very knowledgeable tour.
An hour after we saw the house we put in an offer which was accepted almost immediately, and we cannot wait to move in!
Our mortgage application hasn't been exactly smooth but as our primary contact, Allanna has been incredibly helpful and patient as we are first time buyers.
Belvoir Swale is a family run estate agents and it is clear they are passionate about what they do.
So far we have had a great personal experience with them and we appreciate their help 👍
Chris · 22 November 2024
★★★★★ 5/5
GoogleKaren and the team provided an excellent service, they were very nice, polite and understanding. Thank you so much for everything ❤️
Sarieu · 9 August 2025
Agent replied · 16 August 2025
Dear Sarieu, thank you for taking the time to leave us a five star review, it is much appreciated. We are delighted to hear of your positive experience with Belvoir Swale. All the best from the team at Belvoir Swale
★★★★★ 5/5
GoogleBelvoir! Swale, are professional, friendly and helpful, I am writing this review on behalf of my brother Alan, he cannot have asked for more, they have guided and helped him with a new rental property dealing with all manner of obstacles, Karen and her team are so professional and ensure everything is dealt with promptly he cannot thank them enough and would strongly recommend them,with special thanks to Allanna for all her help.
Patricia · 1 January 2023
Agent replied · 31 December 2024
Many thanks for your review. We were glad to help!
★★★★★ 5/5
GoogleKaren was so warm and friendly and helped me with the process. I would not hesitate to use them again.
Ronda · 26 July 2025
Agent replied · 3 August 2025
Dear Ronda, Thank you so much for your five-star review! We're thrilled to hear you had such a great experience with us. Our team is committed to providing 1st class service to our clients, and your satisfaction is our greatest reward. Should you need any further help in the future, we're just a phone call away. Warm regards, the Belvoir Swale Team
★★★★★ 5/5
GoogleWe can’t thank or praise Allanna enough for her invaluable assistance in finding our new home. She is professional, knowledgeable and friendly. Her ongoing support and regular communication has been much appreciated and made the process much less fraught. Thank you Allanna and Mia
Sally · 2 October 2025
★★★★★ 5/5
GoogleBeen a while since I've moved, but everything went so smoothly. So quickly as well. Many thanks to Allanna for showing me around and to getting me sorted with everything and answering all my questions I needed. Top class service.
Craig · 15 August 2025
★★★★★ 5/5
GoogleAllana has been so friendly and accommodating for all of our needs when looking for a house! We found our perfect house due to the help of Allana, definitely recommend her to anyone. Thank you :)
Emmy · 17 September 2025
★★★★★ 5/5
GoogleI cannot recommend Belvoir Swale enough for helping me rent my flat out! Karen has been fantastic in keeping me up to date, taking care of everything and getting me a great tenant. The whole team go above and beyond for their clients and take all the stress and worry away from us landlords. If you are looking for a letting agent then look no further!
Jake · 8 March 2024
★★★★★ 5/5
GoogleLiterally feel like I have made a friend in both Karen and Lana. Both were very welcoming when we first met them and explained the whole process to us even when we didn't understand. They have kept us informed throughout the selling process and have given us advice along the way. I would truly recommend Belvoir and we have already recommended them to many of our family and friends!
Katie · 1 January 2024
★★★★★ 5/5
Googlecannot thank you guys enough! have helped us along the way to moving into our first house! massive thanks to Allanna and everyone else at Belvoir.
Jess · 17 September 2025
★★★★★ 5/5
GoogleWe recently purchased our home through Belvoir! and couldn’t have done it without the exceptional support of Karen! From start to finish, Karen and her assistant Alana were incredibly helpful, guiding us through every step of the process … More
M · 31 March 2025
★★★★★ 5/5
GoogleFrom arranging a viewing, through to completion of letting a property, Allana has been great. It has been my easiest rental to date, with all questions answered almost immediately and any concerns addressed. I can highly recommend Belvoir should you be looking to rent/buy/sell/let! Thanks, Allanna (and Mia)
Rob · 6 December 2024
★★★★★ 1/5
GoogleVery quick service. However, just be mindful that Karen will be rude to you on the phone if she feels stressed or offended because she feels that she can.
Not very professional and clearly from other reviews, this has happened before.
This is a family-run business and that probably plays a part in Karen thinking she can speak to you this way.
No doubt I'll have a silly response as to why we were spoken to this way.
Save your breath guys.
And to anyone else choosing this service, it doesn't matter how polite you are. Take this review as a heads up.
Shanice · 1 January 2024
Agent replied · 31 December 2024
Shanice, thank you for your feedback. We only tried to help in order to get the sale done and dusted for you asap. However, as a first time buyer we had to explain a lot of the processes which do take time to go through when buying a property. Unfortunately, the explanations were not always well received. We aim to do the very best for all of our Clients at all times. We wish you well moving forwards. We will not be replying any further to this matter on this forum. Many thanks, Belvoir Swale
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