5/5
After nearly a year with another estate agent we changed to Hunters. Teddy and his team got us a buyer within two weeks. Thanks guys.
Agent replied · 23 October 2024
Thank you Andrew!
Trusted Agent profile · Sutton
★★★★★
819 reviews across 3 platforms
94 Central Road, Worcester Park, KT4 8HU, Sutton, KT4 8HU
Hunters's office in Sutton, at 94 Central Road, is rated 3.1 out of 5 across 819 reviews on three platforms, including 265 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
After nearly a year with another estate agent we changed to Hunters. Teddy and his team got us a buyer within two weeks. Thanks guys.
Thank you Andrew!
5/5
Stephen was excellent and provided deep market insight and value in our transaction. He has strong negotiation skills and and displayed excellent client care throughout.
Thank you Bradley!
5/5
Teddy has been helping us through the process of buying our home. Big thumbs up. Fantastic experience with the team and special thanks to teddy who has been following up all of the things promptly. Highly recommended!
Thank you Ming!
5/5
Temi was very helpful he help me sell my first property. He was professional and kind. Everyone in the office was also great. I would recommend him if anyone is looking to sell or buy a property.
Than you Autumn!!
1/5
Avoid Hunters like the plague!
Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.
5/5
Kirujan has been very professional and helpful during my property search. Would definitely advise others to use his services.
Thank you Miet!
5/5
KJ has been very informative and tended to all my questions in a very professional and knowledgeable approach. Most agents tend to get back to me regarding information about a property however KJ has had all the details ready for my viewing. Thanks to him I was able to comfortably offer on a rental property which got accepted! Highly recommend KJ and would definitely approach him again for renting in the future.
Thanks Akshana!
5/5
Hunters Kendal
Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.
5/5
Hunters team have been absolutely brilliant throughout the process in a professional way. Since my first call to arrange the viewing till the completion date, I have dealt with Litan Paul who has been friendly and provided constant support and guidance.PositiveResponsiveness, Quality, Professionalism
Thanks Vijay!
5/5
Highly Recommend - Hunters Lee
I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!
5/5
North Somerset’s Best.
I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.
5/5
Hunters woodseats.
Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁
5/5
It was my pleasure to cooperate with Evan as he is a very polite person who will respect your wishes and try to do everything to satisfy your needs. He is truly the best person I have met in real estate agencies. You will be very lucky if he takes you on. Don’t hesitate to contact him!!!
Thank you Silvia!
1/5
We feel the agent did not convey our…
Hunters, Carlisle Branch.We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of £5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.
1/5
So unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
1/5
Really poor service from Allison…
Really poor service from Allison (Sutton branch) where she failed to assist with referencing as she failed to understand how self-employment is orchestrated via accountants. She did not acknowledge my income despite having 2 years rent in my savings account as proof of funds and a impeccable credit rating, not to mention 25yr working history.
5/5
Evan is such a professional estate agent. Thanks mate
Thank you Ymer!
5/5
KJ and the team have been fantastic at helping me with my rental portfolio. They have been managing my properties for the past year and a half and it has been a real pleasure working with Hunters. Good communication, 5 star service and very easy going agents. A special thanks to property management also for their quick and professional services at ensuring all paperwork is smooth and binding.
Thanks Jenifer!
1/5
As my last comment will not let me continue another comment. I have to disagree that the matter has been dealt with. As the features I spoke about in my previous review I still do not know how to use them!!!??? As your customer you should have come up with a solution or even an apologise. But instead SARAH THE MANAGER, still didn’t want to find a solution for me or compensate me in any ways. I think that your team have appalling customer services. receptionist and Sarah huffed and puffed on the line because I wrote this review and was Adamant I wanted a solution. I am an understanding person & know that it may be hard for them to retrieve the information but I have just been told the previous owner is difficult. Someone could have updated me on this in a nicer manner but instead I had to write this review in order to get the attention of Sarah & her staff members. I would not have to write this if Sarah did not promise to find this information out from him. Extremely disappointed in this establishment.
As per my last email your review is incorrect and inappropriate. We have reported the review and would kindly request that you readdress the matter with a little more straight forward approach without resorting to such low level tactics to sabotage our review platform. We do not deal with appliance issues nor are any of the contents you have referred to correct.
1/5
PLEASE DO NOT PURCHASE FROM THIS AGENCY The manger of this hunters is a rude, bully and quite frankly a disgrace to humanity. Hunters agency is absolutely disgraceful I purchased a house close to £1 million and they were not able to tell me how all of the Systems operated in the house. The house that I bought had many modern features to it which they explained to me that they would to demonstrate them all to me but still to this date they have not let me know. It has been 3/4 months since I bought the property and still nobody has followed up. If I could give them 0 stars I would. such a terrible experience.
Thank you Rio. Unfortunately as per our phone call we strongly disagree with your statements however we have looked into the matter further and have addressed it internally with our office. Furthermore we as an agent do not get involved with fixtures and fittings functionality. This is a matter for your representing solicitor to deal with. Once again thank you for your review and for bringing the matter to our attention.
5/5
This review is for my recent dealings with Hunters and your Agent Stephen Buffham that I have been in communication with in the last few months. Its the first time in 8 months that I have been informed regarding viewings, feedback and any issues that have arisen . Previous to this there was a serious lack of communication between myself and Sarah Reeder, which I feel contributed the the previous sale going forward. I am happy with all aspects since then and to the point of Exchange being completed
Thank you Julie!
5/5
Had a great experience with this letting agency. From even the early stages of me just making enquiries, Temi provided a lot of help and support. He was very patient and has been throughout me putting my property on the market. This is my first time doing this and he was exceptional in making sure I knew and understood everything involved and what would be happening next as well as keeping me updated and maintaining communication. I will definitely be using Hunters again and recommend anyone who is going to use them to specifically ask for Temi - you won’t regret it!!!
Thank you Olivia!
5/5
I asked Hunters to give us a valuation on our property, along with two other agents. I was most impressed with Sarah and so gave the sale to her. We were singing from the same hymn book as she understood that we didn’t want an over inflated valuation. We have been dealing with both Sarah and Teddy and they have acted professionally and secured a buyer for us in a difficult market. It’s early days in the process but we have been really happy with them and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Elaine!
1/5
Dishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Sutton office has 819 reviews across three platforms: 265 on Google, 1 on Yell, 553 on Trustpilot (across the whole business).
Hunters Worcester Park is rated 3.1 out of 5 across all 819 reviews, and 4.7 out of 5 on Google from 265 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Sutton won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Worcester Park, 94 Central Road, Worcester Park, KT4 8HU, Sutton, KT4 8HU.