Barnard Marcus Worcester Park reviews

★★★★★ 5/5

Google

I contacted Barnard Marcus Worcester Park on recommendation of a friend and I was not disappointed. Tyrone, the letting manager, was great. His professionalism and dedication stood out when he went above and beyond to help me resolve issues with the building work in order to move things forward. He never complained and always assured me “Don’t worry. We are here to help”. Tyrone is very efficient and gave good advice using his wealth of experience and knowledge of the local market. Would highly recommend Barnard Marcus to anyone looking to let out their property. Thank you, Tyrone, for your hard work and outstanding assistance!

Anne · 27 June 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I cannot begin to express my gratitude and sheer awe at the incredible service provided by Chloe. She didn't just solve my home problems; she completely transformed my life! From the moment she stepped in, it was as if a divine intervention had occurred. Chloe's expertise and dedication were evident as she meticulously addressed every issue with my home, leaving no stone unturned. But wait, it gets better. Chloe didn't just stop at fixing my problems. She went above and beyond, recommending what can only be described as the deal of a lifetime on a house. This house has brought me more joy and satisfaction than I ever thought possible. Every day, I wake up in sheer bliss, marveling at the perfection that Chloe helped me achieve. Chloe is not just an employee; she is a miracle worker! Her passion, professionalism, and unparalleled customer service are exactly what this world needs more of. For the love of all that is good, GIVE CHLOE A PROMOTION! She is a rare gem in this industry, and we need more people like her making the world a better place, one home at a time. Thank you, Chloe! You have a customer for life, and I will sing your praises to anyone who will listen. You are the best!

Milosz · 14 June 2024

★★★★★ 5/5

Google

Tyrone at Barnard Marcus Estate Agents in Worcester Park has been an exceptional partner throughout the entire process of renting out my property. As an overseas landlord, I was initially concerned about the challenges that might arise, but Tyrone's unwavering support and professionalism have completely put me at ease. Tyrone's dedication to exceeding expectations is truly commendable. His deep understanding of the local market and his proactive approach to addressing any concerns have made this experience incredibly smooth. He guided me through every step with patience and expertise, ensuring that all my questions were answered and all my worries were alleviated. One of the most impressive aspects of working with Tyrone is the remarkable speed with which he secured a tenant for my property. In less than a week, my property was rented out, a testament to Tyrone's remarkable efficiency and commitment.

Dimos · 12 November 2023

★★★★★ 5/5

Google

Recently bought a house that was being sold by BM and had the pleasure of dealing with Charlotte and Frank, who were efficient and polite at every turn. It was a pleasure to deal with two such friendly and hardworking young people- always positive and throw all in to finding a solution. A clear asset to the sales team, especially Frank- lovely manner.

Sabrina · 16 March 2024

★★★★★ 5/5

Google

Searched for a property, found it through Barnard Marcus, moved in. Louis deserves a gold medal, he has been so supportive, responsive and excellent all around. As our move was last minute, he has guided us in a professional manner all the way through. The care and support we received was immaculate, honestly I cannot put into words how good Louis Arkell has been! We genuinely felt like it was a 5 star treatment. Excellent excellent excellent!!! Will never use a different agency ever again. Will genuinely stick to Barnard and Marcus from now on, all thanks to him and will recommend them highly to everyone. ESPECIALLY Louis. Very easy process, even the referencing which can be a headache, Louis chased everything up and kept us updated every step of the way. Honestly, extremely pleased with the service!!!lPositiveProfessionalism

Ro · 12 November 2022

★★★★★ 5/5

Google

Just bought a property through Barnard Marcus and dealt with Charlotte. Very happy with the service provided. Both Charlotte and the team were Friendly and professional throughout the whole process. When picking up the keys we were given a little welcome box with chocolates and vouchers in which I thought was a lovely touch! Would highly recommend

Munuse · 15 May 2024

★★★★★ 5/5

Google

Charlotte was brilliant from the start, handling a difficult tenant with care and consideration, generating great interest in the property with her professional expertise during a lull in the market, finally getting a great sale leaving all parties satisfied, I would definitely recommend her and the team, even the fees came in considerably under quote!!!

Laurence · 15 May 2024

★★★★★ 5/5

Google

The people are Barnard Marcusestate agents have been so helpful to me. As a first time renter I didn't know what to expect but Georgia and Tyrone talked me through everything and answered all my questions. Georgia and Tyrone was absolutely brilliant and would recommend them to anyone who was looking to rent first time. Thankyou again.

MichelleAmelia · 16 March 2024

★★★★★ 5/5

Google

I'd like to pass on a massive thank you to Tyrone Matthews in lettings. Lots of great knowledge, and without his advice I'd have certainly been doing things all wrong as a first time landlord. Great asset to the company! Anyone looking to rent their property out, give Tyrone a shout for expert advice!

Thanzil · 15 February 2024

★★★★★ 1/5

Google

My experience with Barnard Marcus estate agents was an absolute nightmare from start to finish. I was excited to sell my property and move on to the next chapter of my life, but unfortunately, this process ended up being a major source of stress and anxiety. One of the first issues that arose was the fact that the agency encouraged me to overprice my property. At the time, I trusted their expertise and experience, but in hindsight, I now realize that this was a major mistake. As a result of this overpricing, the level of footfall and interest in my property was much lower than it should have been, leading to a protracted and frustrating sales process. In addition, the level of communication from the agency was simply not up to par. I found that I had to constantly chase them for updates and feedback, and every time I called, I was told that the person dealing with my sale was either on a day off or sick. This made me feel like they were not taking my sale seriously and led to me feeling very frustrated and anxious. It was simply not a good experience. To make matters worse, they offered me a lower rate selling fee as an employee referral, but it turned out to be a higher rate than other estate agents. I felt misled and taken advantage of. The agency was simply not transparent with their fees and charged me more than what they should have. The worst part of my experience with Bernard Marcus, however, was when I realised that they were failing as estate agents, but would not let me out of my contract or move to a dual estate agent without significant penalties. I felt like I was trapped and had no other option but to stick with them, which meant that I lost the house I had an offer accepted on. The moment I changed estate agents at the end of our term of contract, the other estate agents got a buyer the very next day. In conclusion, I would not recommend Bernard Marcus estate agents to anyone. Their practices were unethical and unprofessional, causing me a great deal of stress and leading to a negative outcome. I regret trusting them with the sale of my property and hope that others can learn from my experience.

Marc&Anna · 12 November 2023

★★★★★ 5/5

Google

Tyrone Matthews. 10 out of 10. From the very beginning, Tyrone has been very professional with us, very friendly, understanding, very competent, and above all, reassuring and patient, especially when it took Barnard Marcus 3 weeks to draft our tenancy agreement due to their huge backlog of new contracts. Tyrone always kept us informed of everything and went above and beyond to secure our tenancy agreement and get it sent to us asap. As he usually says, he worked his magic! I have not had many state agents in all my years renting, but he has been the best by far and, judging from my frinds' experiences, far above many. We are very grateful for everything Tyrone has done for us.

Alexandra · 12 November 2023

★★★★★ 5/5

Google

My experience with Barnard Marcus Worcester Park was incredible. I was mostly dealt by Tyrone. As he says, he 'works his magic' on things. January was a busy market with good places being oversubscribed. Tyrone worked his magic and helped us get our preferences. We moved in on time swiftly and paperwork was largely smooth. The professionalism of BM WP was something I haven't seen in real estate agents too often, it was like I paid a premium and got the service for it. Finally, Tyrone gifted us a cute little Barnard Marcus 'moving in' box which had specially catered 'non alcoholic' drinks and some other welcome bits.

Moe · 12 November 2023

★★★★★ 5/5

Google

Our sales negotiators Annabel and Charlotte were excellent from the start, had a great understanding of the local market conditions and were a joy to deal with. Mortgage manager Darren went above and beyond to help us with the details for our new deal. Highly recommended!

Adam · 12 November 2023

★★★★★ 5/5

Google

I am very pleased and happy to write this review that Mr Darren Wild, the mortgage Consultant of the Barnard Marcus/ Sequence Group has done my mortgage application successfully. I was the first time property buyer and I have 0 ideas how to find property, price bargain/ making offer and a good mortgage deals. Mr Darren helped me a lot by advising all the steps and he is very friendly, professional and wide experienced. I strongly recommend him.

Islam · 26 August 2024

★★★★★ 5/5

Google

Tyrone is very professional and extremely attentive to his clients. He has been the best estate agent I have ever dealt with. A real asset to the company.

Cibele · 25 September 2024

★★★★★ 5/5

Google

My Barnard Marcus experience is purely based n one individual, Louis! he was simply amazing! his communication and professionalism was outstanding. I cannot thank Louis enough. I urgently needed to find a place to live within one week! a very tight timeline, he kept things moving fast, efficiently and needless to say, everything was ready early! Thank you Louis, you were incredible!

Michael · 12 November 2021

★★★★★ 5/5

Google

Fantastic experience with Barnard Marcus Worcester Park! Lois was superb on the viewing. She was very knowledgeable of the property, area and sellers situation. The best agent we’ve viewed with! Annabel has been dealing with our offer and has been very transparent and proactive from the get go! 10/10 service from the team in aiding us secure our first home! Best Estate Agent we’ve dealt with in Worcester Park by a country mile.

Jed · 12 November 2023

★★★★★ 5/5

Google

Chloe is a very nice and polite person who helped me look for a property that is best suited and fits me best, I am very grateful for her assistant's.

Callum · 14 June 2024

★★★★★ 5/5

Google

Tyrone from lettings in Worcester Park was excellent in helping me find my new home. I can’t recommend enough! Thank you to Tyrone for making the process a breeze.

Juliana · 14 June 2024

★★★★★ 5/5

Google

Jill and Charlotte were fantastic throughout the whole purchase process. Very professional and helpful. Thank you for your excellent work and we are happy in our new home!

Sung · 27 June 2024

★★★★★ 5/5

Google

Trina at Barnard Marcus was super efficient in finding us a tenant and transparent with all communications. Would recommend this agency. Liaised with Barnard Marcus again beginning of Jan 2023 and Tyrone was as every helpful and of course so efficient in finding us a tenant for our property. He was professional throughout, very approachable and made everything hassle-free for us. Thank you Tyrone and keep up the great work ethos!

Dr · 12 November 2023

★★★★★ 5/5

Google

Georgia Reeder from Barnard Marcus Agency was just AMAZING. She helped me to rent a new place and she was very very helpful and supportive with everything we need. Thank you very much Georgia, Thank you Barnard Marcus

Mădălina · 12 November 2023

★★★★★ 5/5

Google

Tyrone was brilliant, really helpful and attentive especially when it came to making sure all my checks went through. Great guy!

Mousey · 26 August 2024

★★★★★ 5/5

Google

I had a great experience with Barnard Marcus. Tyrone was professional, responsive, and made the rental process seamless. He was supportive and approachable throughout.

Dr · 27 June 2024