Trusted Agent profile · Sutton
★★★★★
257 reviews across 2 platforms
9 Station Parade, Brighton Road, Sutton, SM2 5AD, SM2 5AD
Barnard Marcus's office in Sutton, at 9 Station Parade, is rated 4.5 out of 5 across 257 reviews on two platforms, including 252 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Barnard Marcus Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience! Elliot has been incredibly helpful, very responsive and has supported us in getting an offer accepted on our dream flat. We're so grateful and would absolutely recommend the team here.
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Barnard Marcus team provided a five-star service!
5/5
GoogleLet out a property with Barnard Marcus last year and since then they have been nothing but excellent. I decided to sell the property at the start of this year and the sales team have tailored to my every need and have made the whole process easy. I recommend 100%
Many thanks for your fantastic 5* review and recommendation Sasha. Best wishes, Lucy, Customer Relations.
5/5
GoogleUnbelievably efficient service. I can not recommend Elliot, Julie and Scott highly enough. They sold my property for the right price quickly and communication was just what I wanted. The best in Sutton !
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
5/5
GoogleSmooth and quick process with Megan and Alex. Easy 5 stars!
Thank you so much for your kind words! We are thrilled to hear that Megan and Alex were able to provide you with a smooth and quick process. We truly appreciate your 5-star review! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRecently had a few calls with Jemma Coffey in regards to a letting. She was polite, knowledgeable and showed and interested in me and what I wanted. Thank you Jemma I feel confident and reassured.. 5 *
5/5
GoogleOur estate agent, Elliot Williams, has been an absolute star throughout our property purchase process. Always helpful and approachable; quick to respond and close out any questions. Elliot is professional and great to work with. Highly recommend.
5/5
GoogleBarnard Marcus did a fantastic job. Our buyer suddenly pulled out and Elliot at Sutton managed to re-sell our property in 24 hours and for more money!! Our sales progressor Julie went above and beyond to keep us informed and to ensure the sale went through. Our solicitor even commented on how hard she was working for us. I would highly recommend this team.
1/5
GoogleI am very disappointed of the 'provided' service. I would not recommend this agents in Sutton. I dealt with Jessica and she was rude, unfriendly and unhelpful. Most of the agents are young and do not know anything about their properties. Constantly I was chasing them, they have never called me back. They are after your money. I am very glad I am not selling through them.
5/5
GoogleBarnard marcus sutton is a amazing team. Im very grateful for Mr. Harvey for helping me out with my mortgage after a couple of days i got a good result. highly recommend Barnard marcus sutton.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had such a great experience with this branch, throughout the whole process of buying my first home. Both Georgia and Elliot were really professional and made this very stressful experience, a lot more calmer for me. A massive thank you to the whole team!PositiveResponsiveness, Professionalism
5/5
GoogleGeorgia Vaughan at Barnard Marcus did an excellent job of selling our house. I believe we secured a great outcome even during a tricky time for the housing market. This was demonstrated by Georgia organising an open house event resulting in many offers. Her excellent negotiation skills & knowledge of the local market resulted in a speedy Completion, despite one buyer pulling out of the sale. We were kept fully informed at each stage of the selling process. I do hope the new owners are happy in their new home.
5/5
GoogleElliott has been very efficient and helpful and has made the process of selling my house much easier. Barnard Marcus are are professional, courteous and a pleasure to do business with.
5/5
GoogleSophie in the lettings department. has done an amazing job letting my 2 flats and organising the renewals. She is very professional at her job and would highly recommend.
Many thanks Nick for your excellent 5* review. We're thrilled to hear that Sophie has done an amazing job with your flats. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
YellThank you Barnard Marcus Sutton - nice and professional
We bought our house via Barnard Marcus Sutton. Holly and Julie were so nice and a pleasure to deal with! they went above and beyond during the process and even after having bought the property! Thank you both for all your help and kindness. All the very best for the future, Sarah
5/5
GoogleBarnard Marcus were fantastic when helping me move. Changing agents from purple bricks, they were very professional and pleasant to work with! Thanks Georgia!
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
5/5
GoogleWe've dealt with Elliot throughout the process and we had a great experience. Very good, fast and efficient communication. We could not have asked for more. 100% recommended.
5/5
GoogleI really like Barnard Marcus estate agents as they are very cooperative,supportive and made steps clear and easy especialy Alex who helped me to rent in very easy steps and quickly thank you Barnard Marcus
Aly Gaber thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleRebecca was very polite and informative. Whenever I had a question she was always there to help. A big thank you to her for all her hard work in getting this lovely house. My family and I would like to thank her very much.PositiveResponsiveness, Professionalism
5/5
GoogleI have received very efficient and professional support from Harvey Smith, all the way through Harvey gave me the most competitive, updated, smooth and easy to understand help. I will happily reccomend him to my good friends in need.
5/5
GoogleHad a viewing last weekend with Harvey at Barnard Marcus, he was super friendly and really helpful. It’s refreshing to deal with a pleasant agent who clearly loves his job and what he does. Thank you Harvey!
5/5
GoogleWe had a fantastic experience especially because of Alex (estate agent). He was very considerate and maintained transparency throughout the buying process. I would highly recommend Bernard Marcus Sutton branch if you are looking for a property.
5/5
GoogleThe staff at Barnard Marcus Sutton managed to sell our flat after two sales fell through with another agent. Everybody we dealt with were very professional but special thanks must go to Gemma. She was a sea of calm and quiet encouragement in the face of our mounting worry about achieving a sale. She metaphorically held our hands through the whole process, taking numerous calls and keeping us fully informed at all times.
5/5
GoogleGeorgia Vaughan and her team did a fantastic job when I recently sold a property in Sutton, Surrey and would highly recommend using Barnard Marcus for my future properties. Thank you Georgia, job well done.
1/5
GoogleIf you are looking for a property to rent in Sutton.. DO NOT call these people. Communication is bad, I've had to try and register with them over 5x and each time there is an issue. They either say they will call me back which they never do. Its hard to get a hold of them as they barely answer their calls.. If they do answer they are either busy, or in a 'morning meeting' or out for lunch. The last time I managed to get a hold of them I explained that I am sick of trying to register with them so if it could be done while I'm on the phone. He demanded he will rather do it via email, which I personally didn't want because I've had enough at this point of waiting- he refused, then said my line was unclear and hung up the phone. Rude! It takes me a lot to actually write a bad review.. The employees at this branch do NOT know customer service etiquette at all. They sound young and inexperienced and are lacking professional attitude towards potential tenants. Made me feel like I was begging to be registered with them.. Where as every other estate agent wants you registered without even asking. Pathetic. I wish I can give no stars, they don't even deserve the 1!
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Tell us what you need and we'll put you in touch. Barnard Marcus Sutton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
