Trusted Agent profile · Sutton
★★★★★
2,413 reviews across 2 platforms
2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG
Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,413 reviews on two platforms, including 229 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
GoogleWe are pleased to use andrews wallington. We had a great experience talking with Ranjan J. She has helped us to resolve our issues.PositiveProfessionalism
Good afternoon Vilius thank you for leaving us such a great review.
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
TrustpilotSeamless
Seamless , professional experience
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
5/5
GoogleI have received amazing service from Ranjan with regards to my tenancy renewal. She is very efficient, friendly, professional and extremely helpful.PositiveProfessionalism
Good afternoon Roland thanks for giving us a 5 star review! thank you for leaving us such a great review.
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
5/5
TrustpilotMonika
The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.
1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The worst experience of my life. False advertisement of property and lies, lies, lies from start to finish!! I can’t stress this enough, please go with another estate agents! I can’t put into words how terrible the service I received from Andrews was. Look at the other reviews on here and AVOID!!!!!
5/5
GoogleWe have received a highly professional service from the Andrews team at Wallington. James, Janine and Rebecca have been very responsive. They have consistently listened well and demonstrated that they understand our needs. They did a great job in presenting our property. From our first interaction, and then throughout the sale, we have been very impressed with their attention to detail.
5/5
GoogleMy property is fully managed by Andrews, they deal with everything which is great as I don't need to be involved.PositiveProfessionalism
Good afternoon Allison thank you for leaving us such a great review.
5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
5/5
TrustpilotHelpful, professional & good quality
Yet again Sutton branch comes through...with cost of living crisis, contacted us ahead of time to inform & assist with mortgage options through brokerage and over the course of a few months helped in getting us the right deal.
5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
5/5
TrustpilotMolly Wachon delivers!
Molly Wachon, our Property Manager at St Johns Court, is very attentive, and definitely on top of the job.She does what she promises to do, which is all we can ask for in a Property Manager.
5/5
TrustpilotNancy showed us two properties and was…
Nancy showed us two properties and was excellent from start to finish. Very professional, answered all our (many) questions and was making suggestions to our concerns. I would highly recommend nancy to anyone looking to buy a house! I hope to work with her again soon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Gold.
