Trusted Agent profile Β· Sutton

Andrews Wallington reviews in Sutton

β˜…β˜…β˜…β˜…β˜… Excellent

2,413 reviews across 2 platforms

2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG

Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,413 reviews on two platforms, including 229 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

229

Reviews on Google

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi Β· 25 August 2023

5/5

Trustpilot

Andrews is well located in Wallington…

Andrews is well located in Wallington high street, has a good mix of properties to rent and buy. I can recommend Bobbie Caller in the lettings team she is very pleasant and professional to work with. As a landlord she has helped me find tenants multiple times. She is quick to respond and very fair person to work with. Gets all the contracts and referencing sorted very quickly and efficiently. Overall, Andrews is a good estate agent and has clear contract terms.

Pa Β· 22 August 2023

5/5

Trustpilot

Andrews was a pleasure to deal with

I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt

Ross Β· 24 April 2024

Agent replied Β· 22 November 2024

Hi Ross, thank you for the five star review. Fantastic to see that both Shannon and Issy were on hand to help you with your property search. Thanks, Rhys

5/5

Trustpilot

Kings from Adrews are great consultants…

Kings from Adrews are great consultants help us a lots another time understand everything very well also very quick work with papers checking and viewing I love it this service Many thanks Kinga again for your perfect help! Agnes

Piotr Β· 16 March 2024

Agent replied Β· 22 November 2024

Hi Piotr, thank you for taking the time to write us a five star review. I am so glad to know Kinga was able to help you on your property hunt and it is fantastic to hear you had such a great experience! Thanks for sharing and all the best, Laura.

5/5

Trustpilot

10 out of 10! We found this property on …

We found this property on onthemarket.com and contacted Andrews about a viewing. They took a few details and then made an appt for us to view. The day of the viewing came and upon entry to the property we were met and welcomed by a colleague of Andrews who was very friendly but professional and allowed us to look around the property without pressure and answered all our questions promptly and efficiently. He helped us to imagine all our own things in the property and we were excited to get back and apply for the property. 10 out of 10 all round

Denise Β· 22 July 2024

Agent replied Β· 22 November 2024

Hi Denise, thank you for sharing your experience. Amazing to see that you've had such great dealings with us. Thanks again for taking the time to leave a review. Rhys

5/5

Trustpilot

Special thanks to Joseph Fairman.

Special thanks to Joseph Fairman.Joe handled the dispute process with Mydeposit in a professional manner with updates every step of the way.Thank you

Basque Β· 9 December 2024

Agent replied Β· 25 December 2024

Thank you for your kind words, Basque Herria! We're thrilled to hear that Joseph provided excellent service and kept you informed throughout the process. Best wishes , Lisa

5/5

Google

Excellent service from start to finish from a really great team. Customer focused and gets the job done. Special shout out to Kinga who works hard to pull things together. Thank you 😊 …

Ali Β· 13 June 2024

Agent replied Β· 10 November 2024

Hi Ali, we appreciate you taking the time to leave us a review and know that Kinga will be really pleased to see your feedback. Thank you for sharing your experience with us. Rhys.

5/5

Trustpilot

Your team members are very nice and…

Your team members are very nice and helpful ,they are always attending calls and giving good guidance,Shannon is very good person to help me view the properties and answer my all queries,am really grateful to your team members especially Shannon .Thank you so much.

Tincy Β· 20 November 2023

Agent replied Β· 22 November 2024

Hi Tincy, what a great review. We believe that communication is key to any relationship and it looks like Shannon and the team have been on hand to assist you each step of the way. Thanks for sharing your feedback, Rhys

5/5

Trustpilot

Great communication

Louise was very helpful is resolving the issue with our boiler. Her coordinated all parties involved really well and helped reach a good outcome for us.

Seth Β· 23 October 2024

Agent replied Β· 22 November 2024

Thank you, Seth! We're thrilled to hear Louise was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback! Best wishes , Lisa

5/5

Trustpilot

Excellent Customer Service

Louise makes working with Andrews an absolute pleasure. Always professional and does things quickly and effectively. Thank you Louise - you make being a landlord easier!

Thomas Β· 23 October 2024

Agent replied Β· 22 November 2024

Thank you, Thomas! We're thrilled to hear that Louise has made your experience with Andrews so positive. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Renting a new property

I found myself in the situation of having to look for a new property to rent. I had email alerts set up, one came through for a property close to where I was living. I immediately went into my local Andrews to arrange a viewing. I managed to get a viewing the same day and made and offer. 2 weeks later I was moving into that new property. This was all thanks to the excellent Bobbie Caller who showed my round the property and Laila Von Trapp who was an absolute diamond all through the referencing process. I can thoroughly recommend using Andrews if you are looking for a new property to rent.

Tom Β· 16 July 2024

Agent replied Β· 22 November 2024

Hi Tom, thank you for the five star review and brilliant to see you had such a fantastic experience with us. We are so pleased that we were able help you find your new home! Thanks again, Rhys

5/5

Trustpilot

Amazing services by Janine Derbyshire

Amazing services by Janine Derbyshire. Janine has always been extremely approachable and pro-active. Our whole renewal process was smooth and she ensured all are queries are sorted. Thank you Janine and Andrew's. Regards Swati

Swati Β· 8 June 2024

Agent replied Β· 22 November 2024

Thank you for the review. Fantastic to see that Janine was on hand to help you through your renewal, managing to sort everything for you. Thanks again, Rhys

5/5

Trustpilot

Matt Wood is an asset to The Andrews…

Matt Wood is an asset to The Andrews Property. A true valued member of staff that goes over and beyond to help you. Thank you Matt for helping me and keep smiling.

Maria Β· 12 July 2024

Agent replied Β· 22 November 2024

Hi Maria, thank you for the review. We know Matt will really appreciate the review and we definitley know he will keep smiling! Thanks, Rhys

5/5

Trustpilot

Excellent support to help us become…

Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.

Donna Β· 2 May 2026

Agent replied Β· 28 May 2026

Dear Donna , Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Google

James Connor and his team at Andrews Wallington were everything one could hope for from your local estate agent. Friendly, transparent, personable , professional, kept the client informed throughout , and made selling a property as completely seamless as one could wish for. Can't speak highly enough of the service given by the team at Andrews. Our warmest thanks to James.....you are a diamond!

Paul Β· 11 November 2021

Agent replied Β· 10 November 2024

Hi Paul, thanks for such a lovely review and for your kind words. You were a complete pleasure to deal with throughout the process and we're so pleased that everything went through smoothly and quickly for you. We wish you all the very best for the future!

5/5

Trustpilot

Exceptional Service and Professionalism

Exceptional Service and ProfessionalismWe have had the pleasure of working closely with Michelle Smethurst as a Property Maintenance Contractor for many years now, and are continually impressed by her dedication, expertise, and professionalism.Michelle consistently goes above and beyond in her role for her landlords and tenants. Her attention to detail, coupled with a deep understanding of our industry, has been invaluable in managing many maintenance jobs and refurbishment projects.Michelle always communicates clearly and is considerate, ensuring that everyone is on the same page and that any issues are resolved promptly and efficiently.In conclusion, it is a privilege to work alongside Michelle and we would highly recommend her to any landlords looking for exceptional Property Management.

Bridget Β· 10 July 2024

Agent replied Β· 22 November 2024

Hi Bridget, thank you so much for taking the time to leave us a review and brilliant to see the strong relationship you've built with Michelle in order to help our landlords and tenants alike. Thanks, Rhys

5/5

Trustpilot

Andrews Property Group

The service, communication and commitment was so great, very helpful and I love how Janine Derbyshire was so helpful when I was renewing my tenancy. Would recommend Andrew’s Lettings at any time. Thank you

Morlyne Β· 4 June 2024

Agent replied Β· 22 November 2024

Hi Morlyne , Thank you for the five star review and the recommendation. It is fantastic to hear the that the lettings team and Janine were so helpful with your renewal. Thanks , Lisa

5/5

Trustpilot

A letting agency you can trust

I have to say our property manager nicola Is absolutely amazing Nothing is ever to much trouble. Even when on annual leave I always have a response as soon as she returns. Leave a message she always calls back. Nothing is ever to much trouble. Nicola is always there with a helping hand and goes above and beyond. I have rented a property with Andrews for over 5 years and I have NEVER had a issue with them. Everything that needs to be done have been done. Paperwork is always up to date. Gas safety and electrical checks are always done even when I forget they are due! Work that needs to be done is always done. They only ever a call and email away if I need anything. From all rental companies I have come across they have to be up there with the best. So thank you again Nicola and Andrews

Natalie Β· 31 July 2023

5/5

Trustpilot

Thank you Mawara for arranging a…

Thank you Mawara for arranging a viewing today. The appointment was on time. You were very polite and professional. Job well done.

Dee Β· 14 December 2024

Agent replied Β· 25 December 2024

Thank you, Dee, for your kind words! I'm glad to hear you were satisfied with the viewing experience. It was a pleasure assisting you. If you have any more questions or need further assistance, feel free to reach out. Best wishes, Jake

5/5

Google

Andrews Wallington have been professional in letting the property. Special mention to Ben Gordon for his prompt responses. I look forward to their quick turnaround time in dealing with any issues reported in the future.

Rajneesh Β· 14 May 2024

Agent replied Β· 10 November 2024

Hi Rajneesh , Thank you for the five star review. I am glad to hear that the whole team in Wallington and especially Ben have provided you with a professional service and prompt responses. Thanks again , Lisa

5/5

Trustpilot

Andrews Bear Flat

I've just completed a house purchase through Bear Flat Branch. Excellent support and service from Emma M from first viewing, all through the solicitors process to completion! Constant progress updates. When contacting the branch if Emma wasn't available I was pleasantly surprised to find all the rest of the team were totally up to speed with what was happening on our house especially during negotiations. Very impressive. All the team I dealt with, Emma also Keith, Rowan, Matt were very knowledgable about the area of the property I was interested in and the market. I felt very confident working with them. I would certainly use them again in the future. P Herman

Peter Β· 26 July 2023

5/5

Trustpilot

Izzy was really helpfull and engaging

Izzy was really helpfull and engaging Professional too.Andrews is offering the best service out of all other agents in Bristol in our experience Communication has been great.Keep up the good work!

Dylan Β· 23 July 2024

Agent replied Β· 22 November 2024

Thank you, Dylan! We're thrilled to hear about your positive experience with Izzy and our team. Your kind words and support mean a lot to us. We'll continue to strive for excellence!

5/5

Trustpilot

The whole process was completed within…

The whole process was completed within less than a month from initial contact to tenant moving in and the Andrews team was very responsive, knowledgeable and helpful. Special thanks to Georgina and Steph for their professionalism throughout.

Virginia Β· 2 April 2024

Agent replied Β· 22 November 2024

Hi Virginia, thank you for the five star review. Great to see that Gina & Steph were able to help you each step of the way. We hope you are settled into your new home! Thanks again, we know they will both really appreciate seeing your feedback, Rhys

5/5

Trustpilot

James was really helpful and made the…

James was really helpful and made the whole process very easy, really quick to respond to messages and queries, would recommend Andrews highly to friends and family, have had much less enjoyable experiences through some of bristols other estate agents!

Fen Β· 30 January 2024

Agent replied Β· 22 November 2024

Hi Fen, thank you for the review, amazing to see that James was on hand to help you each step of the way, thank you for sharing your experience with us and we are so pleased it was such an enjoyable one. Thanks, Rhys

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Read Andrews's Google reviews

Questions about Andrews Wallington

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Gold.

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