Every review we hold for the Sutton office, from every platform, shown as written. First names only.
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5/5
TrustpilotJodi is warm, friendly and helpful
I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything π
Sara Β· 25 October 2023
Agent replied Β· 22 November 2024
Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys
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5/5
GoogleIβve had a very good experience with Andrews. Antoine gave me very honest feedback on my property during the initial valuation. I believe this feedback helped me find a good buyer within a couple of weeks. James and the team have been very communicative and solution orientated throughout the whole process.
CrystalHP1991 Β· 13 July 2024
Agent replied Β· 10 November 2024
Thank you for taking the time to leave us a review. Fantastic to see that Antoine and the team were on hand to help you right from the start, we know they will all appreciate you recognising their efforts. Thanks again, Rhys
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5/5
TrustpilotWe have a few properties we rent outβ¦
We have a few properties we rent out through Andrews and have built a good rapport with julie Calver.
Steve Β· 24 September 2026
Agent replied Β· 10 October 2026
Dear Steve,
Thank you for your wonderful review and for highlighting your positive experience with Julie Calver. We're thrilled to hear about the rapport you've built. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
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5/5
TrustpilotI have to say that Emma is a superstar
I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S
Y Β· 1 July 2024
Agent replied Β· 22 November 2024
Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa
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5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila Β· 18 May 2026
Agent replied Β· 28 May 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
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5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldnβt have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Boyan Β· 1 October 2024
Agent replied Β· 22 November 2024
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
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5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- Β· 30 September 2026
Agent replied Β· 10 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
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5/5
TrustpilotI have been dealing with Michelle for aβ¦
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Cyrus Β· 25 July 2024
Agent replied Β· 22 November 2024
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
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5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Minsuk Β· 25 July 2024
Agent replied Β· 22 November 2024
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
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5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Daniel Β· 17 June 2024
Agent replied Β· 22 November 2024
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
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5/5
GoogleIβve just started using Andrewβs and Sarah is the one supporting me and my partner finding the right property for us. She is extremely helpful and very understanding of our time table and she offered to extend her office hours so we can view a property. We are looking forward to find the right property with Sarahβs help
Alexa Β· 8 June 2025
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5/5
TrustpilotGreat company for student lets
Great response and queries actioned in a prompt professional manner . Louisa helped sort out issues quickly which was reassuring to know the lads ( students) were safe Highly recommend this company for student letsAlso big thanks to Lydia who from the outset has guided the lads in getting the property and all that comes along with that. Amazing !
Rachel Β· 12 December 2023
Agent replied Β· 22 November 2024
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
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5/5
TrustpilotHighly recommended.
Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!
Nicola Β· 15 November 2023
Agent replied Β· 22 November 2024
Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys
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5/5
GoogleThank you so much for an honest experience when selling my house . James was true to his word during the whole process . I was given honest regular concise updates and advised at every stage of the game. Business should be straight forward and honest and this is exactly what was experienced with this Company. Well done.
Mark Β· 15 January 2024
Agent replied Β· 10 November 2024
Hi Mark, thank you for taking the time to write a five star review. Fantastic to hear you had an honest experience whilst James was selling your home and I am so glad he provided you with excellent support. Thank you for sharing your experience and all the best, Laura.
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5/5
TrustpilotGreat customer service
Conor has been great to work with, heβs been professional and efficient in dealing with our purchase. He has kept me updated on the purchase of our property, whilst managing complex situations with the buyer. Very good customer service. Thanks, Conor.
Shane Β· 15 November 2024
Agent replied Β· 22 November 2024
Thank you, Shane! We're thrilled to hear about your positive experience with Conor. Your feedback is greatly appreciated. Best wishes , Lisa
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5/5
TrustpilotLOUISE GONELLA is part of the teamβ¦
LOUISE GONELLA is part of the team managing my property. Andrews have managed the property for over 15 years. Though out and especially Louise they have listened, communicated and acted to maintain the property in an excellent manner with skilled contractors.
Ian Β· 12 November 2024
Agent replied Β· 22 November 2024
Thank you, Ian! We're thrilled to hear about your positive experience with Louise and our team. Your satisfaction with our property management means a lot to us. Best wishes , Lisa
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5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra Β· 23 July 2024
Agent replied Β· 22 November 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
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5/5
TrustpilotHad a really positive experienceβ¦
Had a really positive experience Isabelle, Harpindar and Molly weβre all really nice and helpful thanks a lot pleasure to deal with.
Joe Β· 21 August 2026
Agent replied Β· 10 October 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
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5/5
GoogleSarah Ford at Andrews has been brilliant throughout our property negotiations. She is responsive, clear, and actually listened to what I needed. Professional, reliable, and genuinely helpful throughout.
Manas Β· 11 July 2026
Agent replied Β· 11 October 2026
Dear Manas ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Ford. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best wishes , Lisa
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5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura Β· 18 July 2024
Agent replied Β· 22 November 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
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5/5
Trustpilotamazing
this is the first time getting a property with my partner and Andrews have made it so easy, a massive thank you to Shamiya Simpson for answering my questions no matter how daft the were. Would defiantly recommend Andrews estate agents.
Thea Β· 7 November 2024
Agent replied Β· 22 November 2024
Thank you, Thea! We're thrilled to hear about your positive experience. Shamiya will be delighted to know she could help. Enjoy your new home! Best wishes, Jake
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5/5
GoogleIt was easy to get in touch with Andrews Property Group, and they were responsive to all of our questions and concerns. Janine and Tracy were very professional and knowledgeable. They made the buying process very smooth without any delays or issues. I would highly recommend Andrews Property Group for your property needs.
Moloy Β· 14 April 2024
Agent replied Β· 10 November 2024
Hi Moloy, thank you for taking the time to leave us a five star review! Fantastic to see our team have been on hand to help you whenever required through your search and eventual purchase. Thanks again for sharing, Rhys.
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5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Deborah Β· 20 November 2024
Agent replied Β· 22 November 2024
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
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5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity Β· 22 March 2024
Agent replied Β· 22 November 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.