Every review we hold for the Sutton-In-Ashfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend buying a new home with…
Highly recommend buying a new home with Gleeson! Myself and my partner had such a smooth and exciting process buying our first home together with massive thanks to Amaara on the Crown Gardens site! She was helpful, friendly, kept us up to date throughout and made our journey so easy and delightful! Thank you Amaara. We are in love with our new home!
Catherine · 10 March 2024
Agent replied · 13 June 2024
Thank you for your review CathrineIts great to hear how well Amaara looked after you during your purchase journey.It is especially nice to hear that you are "in love" with your new home....that really does make us happy here at Gleeson!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat properties, great people
Gleesons and Temi Gold have made buying our first home so easy and straight forward. We couldn’t be happier in our home, which Temi and Charlie have been nothing short of amazing when it comes to support and assistance. Nothing is too much trouble and for first time buyers we’ve had a great experience from start to finish. Thank you Temi!
Adam · 14 April 2024
Agent replied · 13 June 2024
Thank you for your review AdamWe are pleased to read what a great service Temi & Charlie have provided to your throughout your purchase journey with Gleeson.We pride ourselves in being able to look after first time buyers, guiding them through the purchase experience, so we are delighted to read that this is just what has happened to you.Thank you for sharing your experiences with us.Kind RegardsGleeson Homes
★★★★★ 2/5
TrustpilotTerrible Company
Due to the fact of mentioning the central heating to Deborah's boss Susan having a conversation with her. She took my mobile number and promised to contact me in regards to the issues that we were having at plot 56. She has never been in touch since. I wouldn't recommend Gleesons Customer Care team at all. They ignore your issues and never keep their promises
Peter · 22 January 2024
Agent replied · 15 June 2024
Thank you for your review Peter.We can confirm that our records show that Susan did in fact feed this issue into her Customer Care colleagues, and our records further showed that we tried to call you last week (15th).We have just reaached out now (4.55pm 22/01/24) but with no answer.We have no record of a heating issue recorded on the My Gleeson portal (the correct channel for logging issues), but not withstanding this, if you are still experiencing the issue please upload details onto My Gleeson and give the team a call.Rest assured we will investigate the issue and do whatever is required should a fault be identified.It is dissapointing that you have left a review of this nature, but I must again stress that we have tried to contact you on this, but without success thus far.We look forward to hearing from you as advised above.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPauline, The Rowans
We recently visited the Rowans development in Workington to view the Dublin 4-bed show home, and I can’t praise Pauline highly enough! From the moment we walked in, she was warm, welcoming, and incredibly friendly, making us feel completely at ease.Pauline’s knowledge of the development and the homes on offer was truly impressive. She answered all our questions with patience and clarity, providing detailed information about the property, the local area, and the buying process. Her passion for what she does really shines through, and it’s clear she genuinely cares about helping people find their perfect home.What stood out most was how approachable and accommodating Pauline was throughout our visit. Nothing was too much trouble, and she went above and beyond to ensure we had all the information we needed to make an informed decision.If you’re considering a Gleeson home at the Rowans, I can’t recommend Pauline highly enough, she’s an absolute credit to the team! Thank you for such a positive experience.
Dave · 17 November 2024
★★★★★ 5/5
TrustpilotRecommendation for Suzanne and Victoria
Suzanne and Victoria has been great sales representatives since I had come across them during my purchase of New home at Hilltop park. They proform excellent customer service and well professional in practice my experience with them. Make me to choose over and over again gleeson homes. And even to recommend the company to other family members.Great jobs Suzanne and Victoria.
Adebiyi · 5 April 2024
Agent replied · 13 June 2024
Thank you for your review AdebiyiWe are very pleased to read about the excellent service that our sales executives provided to you on our Hilltop Park development, and its great to hear that you feel able to recommend Gleeson Homes to other family members!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleeson Review
Gleeson ReviewMy experience with Gleeson has been amazing from start to finish. Amaara from Crown Gardens has been very helpful, polite, friendly, consistent and knowledgeable. I have not had any issues from Gleeson at all.I am a first time buyer with no knowledge of anything to do with buying a property and Amaara has helped me throughout the whole process. Even after moving into the property she is always there to help and support me when needed and it is very much appreciated. Gleeson not only provide beautiful homes but also a fantastic customer service. They are not pressuring by any way and will always make you feel welcome and happy to be in their presence. I am very satisfied with the property and the finishes by the team and I would encourage others to buy a Gleeson home. The efficiency of the property and the build quality is extraordinary. Thank you to everyone involved, you are all appreciated but I must say Amaara you have done an amazing job and I could not be happier thanks to you.
Lorro99 · 10 November 2024
★★★★★ 5/5
TrustpilotSharon & Charlotte at Bridlington was…
Sharon & Charlotte at Pinfold park Bridlington was outstanding even when things wasn't quite going to plan , the house is everything what we expected well built clean and ready to move it , the after sales snagging was done nearly instantly, a good affordable home and Very good standard ,The gas & electric bills are much lower than our old house
Stewart · 10 March 2024
Agent replied · 13 June 2024
Thank you for your review StewartIts great to hear that our sales team looked after you so well during your purchase journey.Its also lovely to hear how happy you are with the quality of your new home, the service you have received post completion, and the fact that your bills have decreased due to the efficiency of your new home!Thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMiddlestone Meadows
We’ve recently bought a house at Middlestone Meadows and have had a first-class service from Jackie in the sales office and Dave, the site manager. Jackie kept us updated throughout the building process and was very quick to respond to any queries we had. We were made to feel very welcome and we are loving our new home.
Julie · 19 May 2024
Agent replied · 13 June 2024
Thank you for your review JulieIt's great to read how well Jackie and Dave have looked after you and how much you are loving your new home!Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPetersmiths park 280
Alex has been helpful throughout the reservation process! Especially when it came to the optional extras selection with being very clear and helpful which made choices easier. She has always made sure to keep in contact with any questions I have had with very swift responses which has put me at ease! I look forward to receiving the keys in some time in April!
Ryan · 31 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review Mr Brooks.We are pleased to hear how well our Sales Executive, Alex, has guided you though your purchase experience, and like you, we look forward to moving you into your new home and fully welcoming you into the Gleeson family!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLiam Conneely the Shorelands A very…
Liam Conneely the Shorelands A very professional guy. Handover went extremely well and very informative. Very helpful person who is extremely knowledgeable. Would definately recommend a Gleeson home. Thanks Liam for all your help through this journey. Kind regards Mr and Mrs Cottrell plot 32 18th Octobef 2024.
Etty · 18 October 2024
Agent replied · 24 December 2024
Thank you for your review Mr & Mrs CottrellWe really appreciate you taking the time to feedback to us regarding the service provided by Liam, and to read that you would definately recommend Gleeson Homes!Thats just what we wanted to hear!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSaltom Bay Heights
Me and my partner buying our first home and Julie at Saltom Bay Heights has been more than helpful and made it a very smooth experience, giving us all the information we need and having no problems at all.As first time buyers Julie made it a great experience as she’s very friendly and supportive throughout the whole journey keeping us constantly updated
Lewis · 5 February 2024
Agent replied · 13 June 2024
Thank you for your review LewisIts brilliant to hear how well Julie is supporting and guiding you through your purchase journey.Communication to our buyers is really important, and if there is anything else you need to know please do not hesitate to call Julie who wil be only too happy to assist you in any way she can.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotTina’s expert advice at Model Walk, Creswell
I”ve had a great experience with Gleeson Homes. I’m interested in buying a new build on the Model Walk, Creswell Site and Tina has been so incredibly helpful. Tina has kept in touch regularly and has offered me lots of great advice on the selling of my property too. I’m hoping my house sells soon so that Tina can help me complete this experience.
Sarah · 18 December 2023
Agent replied · 13 June 2024
Thank you for your review Sarah.We are delighted that Tina has provided you with all the support you needed. We hope you can sell your house quickly so that we can have you join the Gleeson family asap!Good luck with your sale, and if you need anything else, please do not hesitate to speak to Tina.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotAvoid this company
I am in the middle of purchasing a house from Gleeson and the service I have received so far has been absolutely atrocious.The property I'm purchasing is a shared ownership property and Gleeson should have completed paperwork with Heylo before taking my reservation, this did not happen. After 2 months of waiting I called Heylo only to be told they have no knowledge of the development.The staff are rude, unhelpful and generally don't seem interested in providing a positive experience. Everything is too much trouble for them once they have you on the hook.Avoid purchasing property from Gleeson Homes, they are terrible
Andy · 11 August 2022
Agent replied · 13 June 2024
Hi Andy, thank you for your review and providing further details. We are sorry to hear about the experience you are having with Gleeson, the Sales Manager for your region will be in contact today regarding your concerns. Thank you
★★★★★ 5/5
TrustpilotBracks Farm.
We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!
T · 10 June 2024
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the service that has been provided by John at our Bracks Farm development.Good luck with the sale of your home, and we hope to see you again very soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI visited Monarch Green development…
I visited Monarch Green development this morning, I was pleasantly surprised how friendly, and very knowledgeable the Sales lady Deborah was, she has renewed my faith in new houses.When the time is right, I will definitely think of Monarch Green, and I hope Deborah is still there and that would be a plus for me.
Alice · 8 June 2024
Agent replied · 13 June 2024
Thank you for your review AliceWe are pleased to read that Deborah has left such a positive first impression on you, and renewed your faith in new build developers!We certainly hope to see you again soon when the time is right for you to be considering your next new home purchase!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotIF YOU WANT A PEACE OF MIND THEN AVOID…
IF YOU WANT A PEACE OF MIND THEN AVOID GLESSON.Moved into my property in December 2021and the bricks to my garage its in a complete MESS, I spoke to the Site Manager and he said this happens because it was built while it was raining ( that's none of my business) it just need sorting out and he promised to get it sorted. I showed the garage to the customer service team Manager and she agreed with me it need sorting out and advise I raise it on myglesson which I did but to my surprise it was decline with a comment not a defect as advised by same site manager who promised to get it sorted for me in the first place.I had no Internet for few months as Glesson haven't done the right thing with the council and Glesson advised to get a dongle and they will cover my monthly cost if I send them the invoice . Sent the invoice to the customer service team for months and still haven't got the money back, sent an email to Customer service manager and still nothing have been done.Raised an issue with socket not working in my kitchen only for a gentle man to turn up few days later and couldn't fix it but told me his not an Electrician and his just been ask to come check it. Still waiting for someone to fix it till date. Glesson is a complete waste of time !!!! SAY NO TO GLESSON
Olalekan · 1 August 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We are sorry to hear about the experience you have had with Gleeson and in your new home. Thank you for providing further details, this has been passed over to our Customer Care department. Regards
★★★★★ 5/5
TrustpilotCharlotte (Bridlington Pinfold Park 2)…
Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better. Knowledge of the houses we looked at to keeping us updated on how the house was getting on.
Would highly recommend!
Joe · 1 October 2026
★★★★★ 5/5
TrustpilotGleesons sales team.
I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..
Trevor · 22 March 2024
Agent replied · 13 June 2024
Thank you fro your review Trevor.We are delighted to read how the team at Bracked Park are supporting you during your new home purchaseWe will be sure to share this feedback with the team who will be thrilled to read it!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotOutstanding is the only word I can use…
Outstanding is the only word I can use with regards to my experience of Mauricia. From the moment I met her, the service she has provided me has been exceptional. From prompt responses to requests done in person and on the phone, she has kept me well informed. She not only has professionalism but a very caring nature in my opinion. She really has taken my personal circumstances into consideration when providing me with support. I would never hesitate to recommend her and feel she is a true asset to Gleeson. Thankyou for your help, it truly is invaluable .
Manj · 21 July 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We appreciate all feedback and we are pleased to hear that you had a good experience with Gleeson. Mauricia will be very grateful for your kind words. All the best in your new home. Regards
★★★★★ 5/5
TrustpilotTo the Back bone Mouricia, the Smart Louise and the master of all buildings Mo.
To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo. Very positive experience. If it was not for Mouricia We wouldn’t have owned Liffey today at Northside. We waited for the site for a whole year and witnessed Gleeson put up the first stone. As always we are still excited for our new house. Mouricia and Louise responded back to my queries promptly helping in smooth operations. Mo is a great guy and deserves alot for his understanding and hard work. Louise is great situational handler. James the CEO of Gleeson is a down to earth and decent guy. Mouricia deserves a place in top benches of Gleeson as she posses great team leading skills. Many thanks to the entire Gleeson homes team and for serving us. I hope they will work on their after services too. Five star. Urshia & Faisal
Prince · 19 July 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We love to hear about our customers home buying journey. We appreciate the lovely feedback and it will be passed over to the team, all the best in your new home. Regards
★★★★★ 5/5
TrustpilotHouse purchase
I'm at the very beginning of my house move journey with Gleeson homes. My experience with the Sales executive Caroline at Chimes Bank Wigton has been exemplary and she has provided a professional service. Through out she has been very helpful and informative..steering me through each stage in the house buying process. Highly recommend Caroline at Gleeson homes, Chimes Bank Wigton.
MrsWendyHickey · 4 February 2024
Agent replied · 13 June 2024
Thank you for your review WendyIts lovely to read that you rate the service provided by our Sales Executive Caroline at our Chimes Bank development as "exemplary"!Guiding our purchasers through the process is an important funfimental for us, and its great to hear that this was your experience.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBought a Fergus at park Avenue
Bought a Fergus at park Avenue what fantastic service we have received from the sales staff Tammy head office staff and of course the builders and the site manager. I think people need realise its a man made product and there are going to be problems but most of them are being sorted now. We have really enjoyed the whole experience and are very happy with our Gleeson home. Gleeson should be very proud of the staff that work or support the park Avenue Development as the sales manager and Beth and Tammy was helping with the cleaning to get a house ready for a customer was lovely to see the support they give. Also the site manager is very approachable and helpful.
Adam · 13 July 2022
Agent replied · 13 June 2024
Hi Adam, thank you for your review. We are pleased to hear you have had a good experience with Gleeson and any problems you have come across are being rectified by the team. We hope you love your new home. Regards
★★★★★ 5/5
TrustpilotJohn - Bracks Farm
John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!
Sydney · 18 July 2024
Agent replied · 23 October 2024
Thank you for your review SydneyThank you for the wonderful comments regarding the service you have received from John at our Bracks Farm development!We really appreciate hearing how delighted you are, as this is the service we pride ourselves on providing.Thank you again for taking the time to share such lovely feedback Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMauricia and Louise - northbeck grange
Me and my partner recently purchased a beautiful home in West Yorkshire at the northbeck grange site. I would like to thank Mauricia and Louise for their hard work and helping me and my partner as first time buyers through our home journey. They have been excellent and provided good communication whenever we have needed to ask anything regarding our house they have been kind enough to call us in for a chat and go though things with us. We couldn’t have asked for better sales assistants. Louise was like talking to a friend she made us feel so welcome. Thank you for all your help and a big thank you for helping us through this stressful time. Zaynab rangzeb and Mohammed adris PLOT 12
Zaynab · 29 June 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We are glad to hear you are happy with your experience at Northbeck Grange. Mauricia and Louise will be very grateful for your lovely feedback and we will be sure to pass this over to them. We hope you love your new home! All the best.
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