Every review we hold for the Sutton-in-Ashfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic and smooth process from beginning to end. Communication was kept open and Amelia answered all our questions and any concerns we had. Thank you Amelia
Chelsey · 24 August 2023
Agent replied · 27 August 2023
Hi Chelsey, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleNot yet been through the process of buying but in terms of viewings and keeping up with the customer journey, the staff have been amazing. Corey has shown me around several properties, gone into a lot of depth and was able to answer all my questions. He and Lisa also keep in touch regularly about future houses they have available and any changes during the process of finding a property for me, thank you both⭐️
Bethany · 23 July 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, Amelia was very helpful and quick to respond, which helped get everything closed out in good time.
Richard · 25 January 2024
Agent replied · 25 March 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with 4 different staff members when renting a property through this agency all were superb, friendly and very helpful. However, a special mention has to go to Alix who was fantastic in all respects. I would not hesitate to recommend this agency to landlords and tenants. Excellent customer service well done all at Sutton in Ashfield Office.
Philip · 28 June 2024
Agent replied · 27 August 2024
Hi Philip, thank you for sharing your positive experience with us. We are delighted to hear that Alix and our team provided you with superb customer service. Your recommendation means a lot to us. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleI have been looking for a property since January and I just wanted to say a big thank you to Dan at the Sutton in Ashfield branch. He has been so helpful and consistent with new updates.
Michelle · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleBairstow Eves Sutton in Ashfield absolutely brilliant Laura & Dan
Nothing is to much trouble from sales to purchase they are always on hand if you need them thanks Nick & Tina
Nick · 31 January 2023
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service for the last two sales I've made and whilst the last one took a year, (two buyers were unable to complete) never did Grace, Lisa and the team lose enthusiasm or commitment.
Professional and positive throughout and they definitely go above and beyond the call of duty
S · 26 March 2020
Agent replied · 25 March 2024
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
★★★★★ 5/5
GoogleGreat and smooth experience with Bairstow eve! a special thank you to Amelia Belcher for making the process stress free!
Finn · 26 December 2023
Agent replied · 25 March 2024
Many thanks for your fantastic 5* review Finn. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa was absolutely fabulous with her service, always keeping us in the loop. The whole team are fantastic and really helpful. We were buying a house from Bairstoweves - if we ever sell again I will 100% be using them.PositiveResponsiveness, Quality, Professionalism
Emily · 24 October 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had excellent help and service from the Bairstow Eves team. Laura was very helpful and supportive, could not have asked for more.
Keith · 26 September 2023
Agent replied · 25 November 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t thank Laura enough for her help throughout getting our mortgage, right from our first viewing to completing, she has always been helpful, understanding & easily contactable. Would highly recommend
Abi · 2 March 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service for the last two sales I've made and whilst the last one took a year, (two buyers were unable to complete) never did Grace, Lisa and the team lose enthusiasm or commitment.
Professional and positive throughout and they definitely go above and beyond the call of duty
Sandy · 31 July 2019
Agent replied · 30 July 2023
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service for the last two sales I've made and whilst the last one took a year, (two buyers were unable to complete) never did Grace, Lisa and the team lose enthusiasm or commitment.
Professional and positive throughout and they definitely go above and beyond the call of duty
Sandy · 29 July 2019
Agent replied
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
★★★★★ 5/5
GoogleThe wonderful team at bairstowe are by far the best, and loveliest, estate agents I have had the pleasure to sell my house with. They simply cannot do enough, their communication makes the whole stress of moving a lot easier! Friendly, dependable, and always going to extra mile. I can't thank the team at bairstowe enough for everything, I definitely will never go anywhere else!
Zoe · 25 January 2024
Agent replied · 30 July 2023
Thank you for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuch friendly staff especially Alix and Amelia, supportive and super helpful I found a home and moved in within 2 weeks. (Rented)
Megan · 26 September 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleLaura was very professional and helpful throughout the whole process, she was always available to help in anyway that she could, 5/5 would definitely recommend using this company, thankyou!
Reece · 2 March 2023
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service, nothing too much trouble and Lisa, Dan and the team were always at hand to help with any issues raised with selling our property. Thank you. Highly recommended
Kathryn · 2 December 2022
Agent replied · 30 July 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic customer service. Amazing team, and a big thank you to Dan, Laura, Lisa & Corey , you have gone above and beyond, thank you so much!
Carolyn · 31 January 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve recently put our house on the market through Bairstow Eves - Sutton in Ashfield branch and so far the whole experience has been quick and efficient. Michelle has kept us in the loop at every stage and has been flexible to meet our needs also offering evening and weekend viewings - which helps us out with our busy schedules! The marketing on the house has been amazing we had viewings organised before the photos had even been taken and Laura has done an amazing job at keeping us updated with feedback and offers. Brilliant service!PositiveResponsiveness, Professionalism
Hannah · 28 August 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThought my house would be difficult to sell going onto the market late September and following a interest rate rise. They got me twelve viewing in three weeks , one which resulted in a decent offer.
If that wasn’t good enough they found me a perfect house to purchase.
Big thumbs up to Laura, Lisa, Corey and Dan, totally professional people from start to finish .
Gingermonkey · 26 October 2023
Agent replied · 25 November 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleUsed bairstow eves to sell a property,also used there solicitors which they recommended, and gave me a fixed price of 600 with a contingency off 200, what a mistake that was. I really advise people to not use there solicitor,as they was absolutely terrible. Never answer the phone,or emails you send,and it took nearly six months to get it sorted. Also I've been over charged on my bill by 480 pounds, which I'm still waiting to get back. Quick to take ya money on completion,but not quick to give it you back.
Ian · 30 July 2022
Agent replied · 30 July 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been assisting to sell my Aunties House as sadly she has had to move into a Care Home with a diagnosis of Vascular Dementia and Alzheimer's Disease.
From the moment i met Hannah, initially from Bairstow Eves, i was confident and relieved to find such an excellent, efficient, knowledgeable and personable team.
All the team have been extremely helpful and reassuring during what has been a very stressful time for myself and my Husband, as my Aunties Son lives in Australia.
Thank you to all of you for the brilliant work that you do and i would recommend you in a heart beat to anyone and everyone.
Mrs Diane Quincey-Astbury and Mr. Adrian Astbury.
Adrian · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have nothing but positive things to say about this branch. As a first time landlord I can honestly say that the experience has been seamless and professional from start to finish.
Craig · 9 May 2025
Agent replied · 30 May 2025
Thank you for your glowing 5* review Craig. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just bought a property from bairstowe eves and after delays due to the current situation Michelle and the team have been fantastic. Kept in contact every step of the way and did everything they could to get us moving ASAP.
Megan · 7 November 2020
Agent replied
Many thanks for your fantastic 5* review and comments. Best wishes Lucy, Customer Relations.
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