Bairstow Eves Sutton-in-Ashfield reviews

★★★★★ 5/5

Google

Fantastic from start to finish with everything within their control on a house purchase. Big Thanks to Michelle, Dan and Dan.

Zak · 2 December 2022

★★★★★ 5/5

Google

Sadly we had to use Bairstow Eves following a bereavement but I have to say they have been professional, sensitive and courteous throughout the entire process. Special plaudits to Hannah Rutter and Laura Stevenitt for their excellent service and keeping us sane during a very difficult time! Their professionalism, communication and much needed sense or humour has been so refreshing! Can’t recommend them enough! Thank you from the bottom of our hearts!

Ellen · 30 July 2022

★★★★★ 4/5

Google

We were in search of a local letting agent that can manage our property while we are out of the country and they have done a great job at it. The staff is really helpful which makes the whole process stress free. Recommended agents.

Michael · 28 July 2024

★★★★★ 5/5

Google

We are very happy to of sold our house with Bairstow Eves. They wasn't our first choice as we thought the house would sell its self and went for a cheaper agent. How wrong we were, Hannah said her team would sell it and she was right. Her team was a local branch and they knew the area and customer base. Its been a pleasure to work with them all and we highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

David · 28 August 2021

★★★★★ 5/5

Google

I first used bairstow eves in 2020 to buy my first house, they where extremely professional and as a team couldn't do enough! Especially lee who must have worked all hours to get my agreement in principle completed that fast!!

Ryan · 23 September 2024

★★★★★ 5/5

Google

Bairstow make you their priority. We sold through Bairstows Sutton-in-Ashfield branch and, having had a few dubious experiences with the more insubstantial 'on-line only' agents we we're glad we did. We appreciated: - The friendly professionalism. - The knowledge of the market, our area and the does don'ts, cans and can'ts of selling. - The research done on our property to inform us on a value. - The professional photography and marketing materials. But the single biggest thing that Bairstows did, for us, was made us feel like we were always a priority. They called regularly to update us and, following any call, they would chase whatever follow up was needed and be back in touch to let us know outcomes. It was never 'we'll look into it' or 'you need to call...' it was always 'I'll chase this now' and within hours we'd have an update. With the confusion and unknowns of a long chain and busy conveyancers and other agents, having a friendly lady to chase information and give honest opinions was a life saver. I honestly believe our sale and purchase would never have got there if it hadn't been for Laura (who looked after us) chasing, pushing and finding answers.

Joe · 19 February 2021

★★★★★ 5/5

Google

I could not sing the praises of Alix and the rest of the team at the Sutton-in-Ashfield branch more! Nothing was too much hassle, they helped us find our dream home, and made sure we were looked after from start to finish. Super attentive, friendly, professional and hard working, I would recommend going to Bairstowe Eves to anyone on the house hunt. Thank you for all of your help and efforts :)PositiveResponsiveness, Quality, Professionalism

Eve · 23 January 2022

★★★★★ 1/5

Google

SHOCKING COMMUNICATIONS! We entered negotiations to purchase a property. When communications began it was a relatively normal process with the back and forth conversation between ourselves, the agent and the vendors. After rejecting multiple offers on the same day. We eventually upped our offer again with a reasonable offer which caused the vendor to keep it on the table and only what I can call "stalling" for time. After us constantly chasing we gave the vendor plenty of patience and time to decide only to be fobbed off by the agent with "We can't get hold of the vendor" or "the vendors need to have a conversation". We were promised a decision multiple times on different days only to be left waiting. A few calls to update us out of professional courtesy from the agent would have been sufficient. After a week and a half they finally called and rejected the offer we had on the table only to sell it the same day. It appears they were stalling for a better offer, making us the backup plan. We'd have much rather the transparency and told from the start that our offer would be considered if no better offers came forward. Instead we kept being put off with various excuses which seemed strange at the time. A lot of people would just say that's life, move on which we have. There's plenty more properties out there! However I just wanted someone to know about our unpleasant experience as I wouldn't want others to go through it. Don't get me wrong a lot of the control is in the vendors hands which is fair enough but now I'm inclined to believe the estate agent was also in on it. A carrot on a stick comes to mind. Once again we were made to feel like a backup plan! If we feel this uneasy during negotiations, I don't have much confidence in completing a purchase with them. What happened to honest ways of negotiating and doing business nowadays!?

Bradley · 4 November 2020

★★★★★ 5/5

Google

We have used the services of Bairstow Eves on numerous occasions and have found the staff to be very helpful, supportive, and pro-active. Whether we have been buying a property and/or finding tenants, we have been kept informed at every step of the process. As a whole, a very positive and enjoyable experience. We are more than happy to recommend, and will be happy to use there service again should the need arise.PositiveResponsiveness, Quality, Professionalism, Value

A.N · 28 August 2021

★★★★★ 5/5

Google

Bairstow Eves Sutton in Ashfield are brilliant all the staff are lovely and have been brilliant from the start to finish whilst getting a of one of their properties. They keep in touch and are very supportive throughout.

Sarah · 23 September 2024

★★★★★ 5/5

Google

Great experience with all members of staff we've dealt with! Special mention to Dan for going above and beyond for us!

Nikki · 30 July 2022

★★★★★ 5/5

Google

Very satisfied with the follow up on my property when issues came to light. Thanks Laura.

Adrian · 31 January 2023

★★★★★ 5/5

Google

100% recommended Alix Millington absolutely ⭐️ Very friendly and always helpful Thank you for everything

Monika · 2 March 2023

★★★★★ 5/5

Google

We have been using Bairstow Eves for management of rental properties for a few years. We have always found all of their team members helpful efficient and responsive to all the situations we have encountered. We would highly recommend them to anyone seeking the services they provide .

Paul · 18 March 2024

★★★★★ 5/5

Google

Absolutely fantastic, brilliant communication from everyone at branch special thanks to Lisa, Laura, Dan, Corey

Angela · 31 January 2023

★★★★★ 5/5

Google

Laura Stevenitt was great from start to finish. Always keeping me up-to date. Great Service.

Will · 31 January 2023

★★★★★ 5/5

Google

I have used their letting service for over five years for properties I own and have been really impressed, always ready to help, always available and very reliable, providing professional personnel when repairs are needed quickly and efficiently, highly recommended.

Robert · 28 July 2024

★★★★★ 5/5

Google

The staff at Sutton In Ashfield Branch, are very professioanl in everything that they do. Me and my husband have been looking for anew home for a while now but have decided to extend but I can't thank the team, mostly Lisa for doing such a fantastic job of keeping us posted on current and new properties that came on to their books. We didn't find what we were looking for but that was nothing to do with the staff, they are so pro active in the way they deal with everyday properties and everyone they look after. In the future if we start to look again we will be coming back to this branch and company. Thank you so much

Darren · 24 February 2020

★★★★★ 5/5

Google

More than worth 5 stars, nothing is too much trouble, greeted with a smile everytime and all the staff are extremely helpful. Bairstow Eves has gone above and beyond to make this process as stress free as possible.

Sharon · 23 August 2024

★★★★★ 4/5

Google

I never record a review before in my life , i always skip it but for them i have to because they are Very very helpful services , I saw the house online and they direct me and help to get it easily I am so grateful.

Jonathan · 11 March 2024

★★★★★ 5/5

Google

Fantastic service from start to finish from all the staff in this friendly team. Special thanks to Alice for ensuring everything ran smoothly and her continued support along the way. Highly recommend x

Rosamund · 29 July 2019

★★★★★ 5/5

Google

The staff at Bairstowe Eves, Sutton-In-Ashfield are an absolute pleasure to deal with. I find them to be helpful, understanding and receptive to what we are looking for. I will most definately deal with them again in the future. Highly recommend.

Hannah · 28 June 2024

★★★★★ 5/5

Google

I cannot recommend Bairstow Eves in Sutton in Ashfield highly enough. From Hannah’s initial visit to handing over the keys with Laura, they were amazing. Professional and friendly, real and honest. Although I asked many questions and called Laura quite a few times, nothing was ever too much trouble and I was never made to feel silly. The whole team were brilliant and worth every single penny.

Carolyn · 30 July 2022

★★★★★ 5/5

Google

I’ve dealt with Bairstow Eves at Sutton in Ashfield both with a relatives tenancy for the last 3 years, and now, my own. I’ve found the service excellent, nothing is too much trouble. Repairs and queries are dealt with efficiently and quickly. Having dealt with other agencies in the area, I can confidently say I haven’t found any others that can compare.

Julie · 31 January 2023