Every review we hold for the Sutton-in-Ashfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent and unparalleled experience with respect to renting out my residential home in the NG17 postcode with Bairstow Eves S.I.A. The whole team is very supportive and regularly checked up on not only the process but myself to ensure things were moving as smoothly as possible. Not once was I disappointed or let down. Viewings and tenancy agreements scheduled and concluded with ease. Punctual, proffessional, friendly and thorough service which leaves no stone unturned! Plan to invest again in the area and reenlist them again as my agents. Thank you once again. Kind regards, Stephen Legge.
S · 9 November 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 5/5
GoogleWould definitely recommend, this place has been so helpful for me, especially Amelia!
Sooya · 2 March 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI should have posted a long while ago but been extremely busy with work I just want to thank the team at bairstow eve they helped me every step of the way with my first house, there extremely friendly and kept me updated with everything it wasn't long after viewing the house that I got the keys, everyone there was so friendly with me and I couldn't reccomend them enough. Definitely worth a look if it's your first time renting!
Elise · 26 October 2019
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.
★★★★★ 5/5
Google1st time we'd rented a property out, the team were extremely polite and professional talking us through the various options available to us. The process was simple, made easier by the team doing our vetting of potential occupiers. To date we've experienced excellent customer service, we've been kept up to date with tenancy reviews, reports and statements, I'd definitely recommend Bairstow Eves Letting.PositiveResponsiveness, Quality, Professionalism, Value
Tilly · 28 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJennifer and Amelia have been amazing, throughout the process of my application for a new house, they were very polite and helpful providing great customer service.
Thank you
Kevin · 8 January 2025
Agent replied · 22 January 2025
Thank you so much for your wonderful 5* review Kevin! We're thrilled to hear that Jennifer and Amelia provided you with amazing service during your house application process. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Bairstow have been excellent. They have kept me up to date at all times, even when it’s been difficult to get hold of me! Super efficient, thank you so much. Highly recommend.
Elizabeth · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your excellent 5* review Elizabeth! We're thrilled to hear that you found our team efficient and communicative. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys managed to sell my property within the first few days of speaking to a member of their team, and from sale of my property to the completion, Bairstow Eves made it as comfortable and as stress free as possible.
They helped us out step by step, offered advice, and kept us up to date on a daily basis if any changes occurred.
Everyone in branch was helpful, and regardless how many times i pestered them with phone calls and emails, nothing was to much to ask. They all remained professional and made me and my partner feel very relaxed in such as stressful process.
I would highly recommend Bairstow Eves to anyone who is thinking of selling their house.
Robert · 29 July 2019
Agent replied
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleMillie from the Sutton branch has been absolutely incredible throughout our letting journey, going above and beyond to help us find a beautiful house in some rather unfortunate circumstances!
We cannot thank her enough and she is a credit to the team!
Amelia · 8 August 2025
★★★★★ 5/5
GoogleWe get excellent service from this office. They manage a few properties for us. Since the first contact I was impressed. Always keen to help and advise. Special thanks to Amelia for her recent help. I’d also like to mention Sian who is also excellent.
Chris · 31 January 2023
★★★★★ 5/5
GoogleSo pleased with the service we had from Bairstow Eves selling a property. Lisa McNeil was fabulous, keeping in contact with us regularly from start to finish. Sue.😀 …
Bill · 16 December 2024
Agent replied · 30 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Bill! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally good and kind team of people who really like to help. The agent helping me has been a god send , helping me with all my queries and helping me with my first home. Thankyou so much.
Millie · 28 July 2024
Agent replied · 27 August 2024
Thank you for your excellent 5* review and your kind words Millie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWow! Laura and Lisa in less than one week have generated over 20 viewings for my house. They have been so proactive in their approach and displayed fantastic team work with the Customer in mind. What a great job! Thank you both for your amazing efforts!
Gareth · 24 February 2024
Agent replied · 25 March 2024
It’s really lovely to read another 5* review Gareth. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a new landlord the team at Bairstow Eves have been very informative, helpful and professional. From our first meeting to the tenants moving in only took a few weeks and the team was at the end of the phone whenever I needed them. I could not have asked for more, thank you all.
Scott · 6 August 2023
Agent replied · 27 August 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleProfessional and efficient, kept me up to speed all the way. Big thank you to Claire for being supportive and understanding throughout the process .
Danny · 17 March 2021
Agent replied
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa has been great from start to finish, thank you for making everything go so smoothly.
Terence · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy journey with Amelia B at Bairstow eves so far has been amazing & I couldn’t ask for better! , communication is amazing and I always feel comfortable asking all kinds of questions as it is my first time moving out! I feel supported and that I am listened to , like I say I couldn’t ask for better
Isabel · 31 January 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlix has been extremely helpful by answering my many questions that I have as I prepare to move into my first home.
Thank you Alix :)
Alexia · 18 March 2024
★★★★★ 5/5
GoogleSuch a pleasure to deal with the team at Sutton in Ashfield Bairstow Eves. Alice whom was the agent dealing with myself made everything so simple and easy, she chased up all of my references for me and kept me in the know of the progress of my application from the beginning right throufh to today when i got the keys to my new home. I cannot thank her and all the Agents at Sutton enough. Would highly reccomend.
Amylee · 31 July 2017
Agent replied
Hi Amylee, thank you for your wonderful five star review. It's really good to see you've received such great assistance from our Sutton-in-Ashfield branch, and I'll make sure the branch manager is aware of Alice's brilliant service. Many Thanks.
★★★★★ 5/5
GoogleMichelle was amazing and managed to sell the property super fast , even before it went on the internet !!
Absolutely outstanding service
James · 4 February 2021
Agent replied
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from all the team, sold a property within weeks which their competitors had for over 1 year, very proactive agents and always responsive, would highly recommend to all
Datta · 2 October 2024
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Datta. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the minute we approached this company to manage our letting property we have been delighted with their efficiency, speed to let the property and frequent updates on how things are progressing. We can't believe how easy the process has been.
Richard · 11 March 2024
Agent replied · 25 March 2024
Thanks richard brown for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI was told my offer accepted and asked for documentation which I provided paid evaluation and mortgage fee then I was told vendor decided to go for another offer grest work guys
Umar · 20 August 2024
Agent replied · 27 August 2024
Hello Umar, please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with Lisa and found her exceptionally helpful and excellent at her job, would definitely use again in the future!
Karen · 1 May 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJennifer, Alice, Alix and Natalie are the best of breed in their sector as a team of letting agents in the Sutton In Ashfield area. They've delivered outstanding levels of service to us for over a decade. They are knowledgeable, conscientious, professional and incredibly customer-Centric in a sector where many are largely clueless. I'd recommend them any and everyday. Even our tenants speak highly of them. They are that good! Remain outstanding, Ladies! AndyA
Ultimate · 31 August 2019
Agent replied
Hi, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments to our local Bairstow Eves branch. Many thanks, Lucy.
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