Martin & Co Sutton Coldfield reviews

★★★★★ 5/5

Google

I used these guys as my house wasnt selling. I spoke to Ayden and he managed to find a buyer. Really happy as it meant we could move on to the home we wanted. Big thank you for helping and making it easy. Big weight off our mind too

L · 8 August 2026

★★★★★ 5/5

Google

I recently rented a property through "Martin & Co Sutton Coldfield” and the experience was excellent from start to finish. They were patient, knowledgeable, and always available to answer my questions. Zohaib was very friendly and composed throughout, making the process smooth and stress-free. He organized the viewings promptly and with great care. On the other hand, Emma guided through all the paperwork, and was always friendly and professional. I really appreciate their hard work and personal touch. Highly recommended!

Syed · 27 November 2025

★★★★★ 5/5

Google

Martin & Co Sutton Coldfield have been a breath of fresh air compared to previous agents. I have just finished being a tenant at a property they managed for over 10+ years and they were always very quick to respond to any issues. They were always very prompt with routine property visits which would be reassuring for landlords. Their property portal online (powered by Goodlord) was a one stop shop for all important details relating to the lease, the deposit etc. Rebecca Lawrence, the branch manager, runs a tight ship and always responds quickly to emails, and is very patient!

Ian · 17 August 2026

★★★★★ 5/5

Google

I recently bought a house through Martin & Co, and my experience was excellent. Matthew, who handled the process, was professional, approachable, and always willing to help. He kept me informed at every stage, answered all my questions promptly, and made what could have been a stressful process smooth and straightforward. I truly appreciate his support and would happily recommend Matthew and the Martin & Co team to anyone looking to buy a home.

Harun · 5 September 2025

★★★★★ 5/5

Google

Letting has been an absolute breeze with the team, especially Ayden. Communication has been responsive, and any questions or concerns have been resolved quickly. Would definitely recommend!

Greg · 15 August 2026

★★★★★ 5/5

Google

Louise was amazing, so friendly, enthusiastic and knowledgeable. I have already recommended her to a few people. She made the process of selling my flat so easy and stress free. I can't thank her enough for everything she's done.

Nikki · 16 May 2026

★★★★★ 5/5

Google

Just purchasing a property through Martin & Co Sutton. With hindsight I wish I had also used them for the sale of my previous property too. Matthew Port is so helpful and responds really quickly to any query, he's so easy to deal with. I …

Gail · 22 March 2026

★★★★★ 5/5

Google

Will not be able to thank Isobel enough for making the first time buying process so smooth and stress free. Super friendly and helpful, even stayed back after hours to help me secure my purchase. Really has made me so happy to begin this next chapter of my life. Highly recommended. Thank you so so much

Emily · 1 November 2025

★★★★★ 5/5

Google

Fantastic experience using Martin and Co, can’t say a bad word about them. From the first experience with Chloe was an easy process - I had a lot of trouble with mine and the sellers solicitors however as soon as I spoke to Chloe about the problems I’d had she managed to resolve straight away, can’t thank her and the team enough for the courtesy and professionalism they shown from minute 1. Would recommend !

Jordan · 20 March 2023

★★★★★ 5/5

Trustpilot

Sarah has been absolutely amazing

Sarah has been absolutely amazing. My brother and I couldn't have asked for a better experience while trying to find a flat. We've been well informed about every stage of the process from start to finish. Sarah has been professionally yet very compassionate at a very difficult time for us and it's made all the difference. We would highly recommend. 10/10

Ms · 18 June 2025

★★★★★ 5/5

Google

Have used Martin and Co as both a landlord and to sell a property and in both cases the service provided was excellent. The house sale involved selling my house in Erdington after I had moved to Scotland and therefore I was not around for viewings etc but Chloe and the team took care of organising everything and were always a phone call away to offer advice or answer any questions. Would definitely recommend.

PD · 20 March 2023

★★★★★ 5/5

Google

I had Martin and Co out to my nans house about 4 years ago. They have been looking after the rental ever since. To be honest, it has taken all the stress off me and my mother. Especially since the latest law changes. Team member Ayden Aucote has done a wonderful job looking after us and the property.

David · 15 August 2026

★★★★★ 5/5

Google

Ive not been a landlord before, so i didnt want to go i to it blindly. Ayden came out to see me at my flat and explained all the new laws and potential problems too. I was a bot apprehensive, but im glad i had them out. So far so good and im glad i went ahead with it

Zoe · 8 August 2026

★★★★★ 5/5

Google

Martin and Co sold two properties for me and were absolutely fantastic. Chloe was my agent and she was totally dedicated to getting the sales through. She is extremely organised and efficient, as well as supportive and helpful. She is easy to contact and replies quickly. She is proactive and communicates with sellers, buyers and solicitors throughout, managing what can be a difficult process very professionally. She is a superb estate agent. I found all the team to be friendly and effective, and I highly recommend this company.

Maria · 20 March 2022

★★★★★ 5/5

Google

I would just like to say Louise provided an excellent service during our 3 bed terraced property purchase. Louise was very clear and honest and helped seal a deal very quickly. Thank you for your help, Nashir and Farhana.

Science · 7 December 2025

★★★★★ 5/5

Google

Just want to say a massive thank you to Chloe W who has been amazingly responsive in my email queries. It’s so nice to not be ignored which so many other agencies are doing at the moment. She has been very friendly and always answering my emails efficiently and quickly! Even if we don’t get the property we are looking for, I just want to thank her for the amazing service- she is a credit to you! 😊

Chip · 20 March 2022

★★★★★ 5/5

Google

Thank you so much to Matthew from the Sutton Coldfield branch of Martin and Co for supporting me so professionally and kindly to purchase my first property! Matthew showed me around and guided me through the process from my very first …

Clare · 23 October 2025

★★★★★ 5/5

Google

I sold my house with martin & co and have now moved. Ayden initially came out to see me. He then came back to take pictures and put the house up for sale. I was able to move on to my new home. Big thank you and happy to leave a review

Danielle · 8 August 2026

★★★★★ 5/5

Trustpilot

I’m pleased and thanks to Steven Eustration, well recommend Martin & Co. Sutton 👍👍👍

My thanks to Steven Eustration at Martin & Co. estate agent, Sutton Surrey. Steven did a couple of excellent job for me, in help to buying and letting the property recently, I found Steven is very professional knowledgeable is an exceptional individual, very skilful, quick mind and very efficient throughout, he answers all the email and phone call promptly, as always, the guy is amazing and passionate love his work. I would give him 6 stars if they have. I certainly would like recommend Martin & Co and Steven particular to anyone, my family and friends.

M · 16 May 2024

★★★★★ 5/5

Trustpilot

I’m pleased and thanks to Steven Eustration, well recommend Martin & Co. Sutton 👍👍👍

My thanks to Steven Eustration at Martin & Co. estate agent, Sutton Surrey. Steven did a couple of excellent job for me, in help to buying and letting the property recently, I found Steven is very professional knowledgeable is an exceptional individual, very skilful, quick mind and very efficient throughout, he answers all the email and phone call promptly, as always, the guy is amazing and passionate love his work. I would give him 6 stars if they have. I certainly would like recommend Martin & Co and Steven particular to anyone, my family and friends.

M · 16 May 2024

★★★★★ 5/5

Google

Lovely team that helped me find time to view a property on short notice. They're process is straightforward and everyone is lovely especially Isobel and Zohaib who helped me through the application for renting and viewings. Both of them …

Hope · 23 October 2025

★★★★★ 5/5

Google

Just want to say a massive thank you to Chloe W who has been amazingly responsive in my email queries. It’s so nice to not be ignored which so many other agencies are doing at the moment. She has been very friendly and always answering my emails efficiently and quickly! Even if we don’t get the property we are looking for, I just want to thank her for the amazing service- she is a credit to you! 😊

Nicola · 28 August 2021

★★★★★ 5/5

Google

I can highly recommend Martin & Co. and especially Matthew, who was very proactive and approachable right from our first discussion. He has guided us very effectively through the whole sales process, with clear, prompt communications, supported by the rest of the staff.

Andrew · 6 September 2025

★★★★★ 2/5

Google

I have very mixed feelings about my dealings Martin & Co. in Sutton Coldfield. I had been letting a property through them for nearly three years and some of my interaction with them has been very friendly and to a high standard but there have also been times where I have been less than impressed. The first time I encountered an issue was when I first attempted to visit the branch to sign some paperwork and they had left the office 15 minutes early and locked up for the evening. These things happen and whilst I'd wasted my time and fuel on heading the the branch, I wasn't too annoyed about it. I eventually did manage to sign the papers and begin renting the property. Upon arrival I took several photos of problems in the house. It had not been cleaned to a high standard - or any standard. I took photos of the property in case my authenticity was ever called in to question as I couldn't quite believe the state the property was in upon arrival. Thick grease and dirt on the kitchen hob, extractor and oven. Muddy, dirty carpets that had not even been vacuumed. Marks on the walls likely caused by the removal of furniture. Black mold in the spare room beneath the window. Iron marks on the living room carpet. A broken window handle on a window that was not sitting correctly in the frame resulting in letting a lot of warm air out and a lot of noise in. I could go on but I think the point is quite clear. Naturally, I complained about the state of the property and Martin & Co sent out cleaners to fix the place up. It was completed to a decent standard but I couldn't help but wonder who was responsible for sanctioning the beginning of a new tenancy with the property in that state? A month or so later I received an anti-social behaviour warning letter for the state of an area to the rear of the property which was severely overgrown. It turns out that the area was actually my garden! This was bizarre to me as when I initially viewed the property, I was told by Andrew Clinton that it belonged to the owner of the flat below mine. It turned out that the letting agency themselves were unaware of the garden too, which is laughable. Some time ago there was also a problem with one of the door handles in that the locking mechanism (which had always been a bit loose) had now sheared off, meaning I could not close the spare room door. I logged the issue and it was never resolved. Despite the initial on-boarding process and aside from the fact that renewing the contract each year costs the princely sum of £65 for each renewal, the rest of my tenancy went smoothly. Ebony Preen, Bronagh Breen and Leah Martindale (at the end of my tenancy) were fantastic. They have always responded to me promptly and were really friendly the whole time I had dealt with them. They were particularly helpful throughout the latter parts of my tenancy during my house purchase period. I only dealt with Andrew Clinton a couple of times and unfortunately he always seemed a little curt with me. My landlord was understanding throughout my tenancy and having had the chance to meet him upon exit of the property I can safely say that he was a very nice man. Due to the issues I have outlined above, if I were ever in the position to rent a property through this branch again, I would not consider it. A disappointing experience despite the best efforts of some of the staff in branch.

Mikey · 4 June 2020