Gleeson Homes Midlands Sutterton reviews

★★★★★ 5/5

Trustpilot

10/10 recommend

I've had a great experience! Delays due to covid but had constant communication throughout the buying process and sales staff were lovely! Obviously all new builds will inevitably have snags and minor defects because there is no one size fits all but they've all been dealt with and addressed. Absolutely perfect home for us as first time buyers and we couldn't be happier. Our neighbours on the estate are all lovely too. Great after care too.

Liv · 18 February 2021

★★★★★ 5/5

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Recently purchased a property Middleston Meadows at…

Recently purchased a property at Middleston Meadows in Spennymoor, could not speak highly enough of the service and care given by Jackie, from beginning to end she kept me up to date with weekly calls.She undoubtedly made a huge difference to the whole process can’t thank her enough.

Margaret · 9 February 2024

★★★★★ 5/5

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Great customer service from Catherine

Great customer service from Catherine at The Rowans in Workington. Very friendly and helpful. She provided us with great viewings of several properties and talked us through all the extras available on the property and the part exchange process

Alex · 27 July 2024

★★★★★ 1/5

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Still awaiting action on a reported…

Still awaiting action on a reported issue, also, still awaiting a response to my review on this back in March. Selective customer service, evidenced by other responses to 0 stars. Clearly, we are homeowners not worthy of resolvement. Unprofessional. Loss of trust established and I’m suspecting more issues and non-action will arise.

Chris · 24 April 2025

★★★★★ 1/5

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When we bought our house on the…

When we bought our house on the Monteney park we were so excited about it we bought a lot of extras including kardean flooring and was told we had 2 years warranty apparently that was a lie as my floor has lifted and cracked and because it was over a year gleesons won't help how's that good service and the outside we were told they would be trees and a pleasant outlook and it's a mess so very unhappy with Gleesons

Mr · 25 January 2024

★★★★★ 5/5

Trustpilot

Friendly, quick and reliable.

So far do good.We fell in love with one of there properties in Halifax, and placed an offer there and then.Everything happened at pace, and we where supported the entire time. Our sales rep went above and beyond for our hand over that outside of her control was delayed.Additionally the level of tentativeness we have had after moving in can not be faulted.We had a great experience.

UK · 16 June 2022

★★★★★ 5/5

Trustpilot

I have bought a house in Bishop…

I have bought a house in Bishop Auckland. The sales lady here on site - Yvonne Fowler could not be more helpful. She is polite and caring and is always going out of her way to assist me with anything I’m not understanding.

Rachel · 26 April 2024

★★★★★ 1/5

Trustpilot

Seriously DONT bothet

Seriously. An honest review. Please do not buy with these. I brought. So many issues. Heating NOT working. I have had approx 8 plumbers in my house. All blaming the other. After care ring me then NOTHING. Stay clear of gleesons. Seriously bad after care and they don't care when you have brought. Please take this review seriously. I would NEVER of brought if I knew the after care. Promises of phonecards back..... Never happens

Simon · 21 December 2020

★★★★★ 5/5

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Toni from the Harriers Croft sales team…

Toni from the Harriers Croft sales team has been an absolute gem and continues to be as helpful as ever! Welcoming and friendly, and goes the extra mile every time we visit. We cannot wait to move in now that we have reserved :)

Arry · 31 March 2024

★★★★★ 5/5

Trustpilot

New buyers experience

New buyers and had no idea what to do or where to start and we spoke to toni and she helped us through everything. I work until 5 and she will put time in to see you around your work schedule. Great experience all the way.

Cally · 19 February 2024

★★★★★ 5/5

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We enquired about a new development…

We enquired about a new development comingin to an area we are interested in. we then received a phone calla day later from Louise who was very kind, and informative. she explained the process and gave as much information she could. very much looking forward to the process ahead.

Callum · 4 December 2023

★★★★★ 1/5

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We have been in our home 3 weeks

We have been in our home 3 weeks.

Sharron · 26 May 2026

★★★★★ 5/5

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Gleason homes ,aderley green

So sorry about that ,the site office did contact me back and everything was clarified and there is the 10 year NHBC guarantee and , thank you Gleason homes and Denise for being so helpful

Ian · 8 October 2023

★★★★★ 5/5

Trustpilot

Moved into a Kerry on Kilner Park…

Moved into a Kerry on Kilner Park Denaby in June I have to say the whole experience has been a delight from 1st meeting Shelly who was brilliant and kept us informed at various stages.The site team Chris & Tony have been great dealing with all remedials in a quick professional manner and we can't thank them all enough.Thanks Alan & Helen

Alan · 12 August 2019

★★★★★ 5/5

Trustpilot

Squirrel fold

Sarah and John, the lovely sales team at the gleeson site squirrel fold! Extremely helpful. Very friendly. Upfront in regards to part exchange. We have just started the process of moving in to our new home but already I feel at ease! Well done guys ❤️

Debs · 26 January 2024

★★★★★ 5/5

Trustpilot

10/10

Mary from start to finish has made my experience 10/10, from listening to me and waiting after her working hours to support me, support has been the best. Even though she has now moved sites, still responds and helps me. Wouldn’t have been here without her!

Sophie · 26 January 2024

★★★★★ 5/5

Trustpilot

My Gleeson experience

My Gleeson experience has been exceptional from reserving my plot to moving in to my lovely new home on the St Patricks Vale site in Aspatria.

Janette · 24 December 2025

★★★★★ 1/5

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Think before you sign up for anything- read all reviews first, they are true!

Would not recommend a Gleeson home to anyone. We have issues from Oct 2020 that still have not been either addressed or resolved. The sales process service is second to none but once they get your money, aftercare service does not exist. The quality of the fixtures and fittings are cheap and we have had to already replace things less than 2 years later.

Debbie · 21 July 2022

★★★★★ 5/5

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Debra at Carrwood Park

Fantastic experience with Gleeson Homes. Our point of contact is Debra, who has been nothing but friendly and supportive throughout the whole experience. We still have a long way to go but i don't think will be able to get through it without Debra's guidance. Such a pleasure to deal with and such an asset to Gleeson. I feel her work should be recognised more!

Jon · 6 May 2022

★★★★★ 5/5

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I have recently just bought one of…

I have recently just bought one of their houses. From start to finish they were amazing, kept in contact every week with what stages that we were on and were all so friendly.We have been in just over a week and the team and the group of builders can not do enough for you. Any problems they are out straight away.So happy with the decision to buy a home from Gleeson.

Hayley · 11 May 2021

★★★★★ 5/5

Trustpilot

Great experience with Claire and Louise

We have had a great experience with Claire and Louise so far at Carrwood Park. They have been thoroughly professional, always welcoming and helping us throughout the buying process. We have always been greeted with a smile on their face. Always received prompt response to our queries.

Jazib · 10 December 2023

★★★★★ 5/5

Trustpilot

Excellent Service from Mo, Gleeson Development Manager

Mo, Gleeson development manager is energetic, very good in getting things in order and we can vividly say he has the 100% ability to work collaboratively with customers at all times according to what we saw from him and received. Therefore, we are happy about the services we are receiving from Gleeson Homes through Mo, and others.Once again many thanks Mo,Ibi & Liz

Ibi · 29 July 2022

★★★★★ 5/5

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Middlestone Meadows

We bought a property in Middlestone Meadows in January, moved here in February and have never had any problems since. The sale went smoothly and quickly, and the sales executive, Jane, was always available for help and advice. The construction site manager is also accessible, and, except some minor things that were solved quickly, we haven't had any issues. The estate is lovely and we would definitely recommend it!

Marija · 16 September 2021

★★★★★ 5/5

Trustpilot

I am in the process of buying a house…

I am in the process of buying a house at Stoneyford. Tina Walker in the sales office is an amazing lady and very helpful, easy to talk to throughout the process. She is very informative, and a first time buyer, she was able to understand my needs and supportive necessary information.

Peter · 24 March 2025