Gleeson Homes Midlands Sutterton reviews

★★★★★ 5/5

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Plot 44 The Pastures-Mary

Plot 44 The Pastures-A massive thanks to Mary at Gleesons for helping us complete at our dream home. She was constantly going above and beyond for us, and we are very grateful for her service. Nothing was too much for her!Thanks again,Abi and Brayden

Abi · 20 January 2024

★★★★★ 5/5

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Had a great time with acklam gardens

Had a great time with acklam gardens, especially Jackie who has a positive feedback always to get the things done and the process is smooth . And I'm thankful from the bottom of my heart.

Nincy · 4 July 2024

★★★★★ 5/5

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Ginelle at north beck grange site in…

Ginelle at north beck grange site in Bradford has been very warm, patient and welcoming. She provided me with information regarding sales and advised me how to secure a plot. Ginelle has great customer service skills and is an asset to Gleeson homes.

Consumer · 28 January 2024

★★★★★ 5/5

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Great first impression and overall experience

My partner and I recently started looking for a new home and visited Crown Gardens, in Mansfield.We were greeted by Tina and Amaara and couldn't have asked for more.They took time to show us the locations of newly released plots that matched what we were looking for and also discussed potential release dates for others that were of interest to us.We even started discussing what finishes we wanted for flooring and our kitchen units! Both came across as extremely knowledgeable and friendly (without being too pushy), leaving us with a really positive experience of not only the site, but Gleesons too.Would definitely recommend dropping in on this site, if you're potentially looking for a new homes. They appear to be not overly prices too, which is a bonus!

Andy · 20 August 2024

★★★★★ 5/5

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We are over the moon with our…

We are over the moon with our experience from gleeson Firbeck Fields. Buying your first home can be very daunting however Sue from the sales office was always there to answer any questions we had and always informed us straight away throughout our build process. Darren the site manager was also brilliant and gave us a full and in depth home demo and again answered any questions we had straight away.

Sky · 19 December 2025

★★★★★ 5/5

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Vickers Grange

I purchased the house in January 2023 at Vickers Grange development and I can say that the sales executive who is Karen Woolley is amazing, very professional and makes you feel like you are not alone in all the process of purchasing the house.

I.D · 17 December 2023

★★★★★ 4/5

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Would recommend!

Happy with our experience so far! Any issues we Had were rectified straight away and any that wasn't a quick fix have been penciled in to fix, nothing major! Customer service very helpful and the site assistant manager can't do enough for you. Lovely house, just wish it had more built in storage and garden fences included! Would recommend a gleeson home definitely!

Keeley · 23 March 2022

★★★★★ 5/5

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Friendly & caring sales personal always…

Friendly & caring sales managers are always there to help, advise in any way they can ( Sue & Manish)

Karen · 20 May 2026

★★★★★ 1/5

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I wish I could give half a star

I wish I could give half a star, unfinished development, site manager who really couldn’t care and cowboy builders / subcontractors all over. Whatever you do DO NOT BUY A GLEESON HOME. They take your money and do one.

Ben · 14 December 2025

★★★★★ 5/5

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Birkwood

We were originally looking at the shared ownership on the Birkwood site. We arranged to have a chat with the lovely sales executive Morgan who showed us around and after a chat, we realised we could actually go for our dream home and apply for a fergus instead of a shared ownership. Morgan was always there to assist with any queries and kept me positive when I needed it. Even once we moved in any problems were sorted out straight away and without any stress. If you're looking to buy I Would highly recommend visiting Birkwood and talking to Morgan she is simply amazing.

Lauren · 28 August 2023

★★★★★ 5/5

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Bracken park louth

Stella at bracken park really helped making moving into our first home alot Easier than expected, she was always in contact with us over everything and made the whole process smooth. The whole process only took 6 weeks from start to finish a lot quicker than we initially thought. We’ve only been living in our new home a few weeks and we love it. We can’t thank them all enough.

Spencer · 22 December 2025

★★★★★ 5/5

Trustpilot

Decision made!

We had been thinking of moving for some time, eventually we decided on a new build. We made a list of sites in the area we were interested in. By lunchtime we were very disappointed with what we found until we came to Gleeson Homes at Canalside, Hapton, Burnley. Monday 21st August 3023 we went into the Sales Office where Sharon warmly greeted us. After ascertaining exactly what we were looking for she told us of the various options available to us in a way we understood. Sharon showed us various properties available and after discussing them the decision was made. We found the property we were looking for with Sharon's help. Sharon is very much a people person and helped us tremendously and we are so grateful to her. We decided to go ahead and purchase a house so the wheels were set in motion. During the next few days Sharon kept us up to date with what would happen next and on Saturday 26th August we went to Hapton to sign the registration documents and no we can look forward to moving to our new home in the not too distant future. Sharon is an amazing asset to Gleeson Homes and can't thank her enough. Please consider Shsron for this award she is certainly worthy of it.Sylvia Chow

Sylvia · 26 August 2023

★★★★★ 5/5

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Big thank you to Sales Executive John…

Big thank you to Sales Executive John at Bracks Farm for helping and guiding us through the purchase of our first New Build.Also, to John and the Site manager Gary for ensuring the few minor issues have been resolved promptly.

Maria · 26 February 2024

★★★★★ 1/5

Google

Avoid Gleeson Homes if you care about the health and safety of your family. My experience with Gleeson Homes has been extremely concerning. The property I purchased contains multiple defects that fail to meet basic building regulations, the very standards designed to protect lives. Gleeson’s attitude towards fire safety is particularly alarming. Instead of properly addressing gaps in fire protection, their so-called remedial work has involved covering these gaps with flammable materials. This is not only negligent but demonstrates a complete disregard for occupant safety in favour of quick, cheap fixes. Due to Gleeson’s incompetence, there is still no proper protection against toxic, explosive, and radioactive ground gases entering the home. Even after multiple attempts, Gleeson has failed to put this right, leaving a major health and safety hazard unaddressed. Gleeson homes may be cheap, but this is due to their reliance on the cheapest contractors available, which is evident in the corner-cutting, poor workmanship, and low finish quality throughout the build. Despite raising these issues, responses have been slow and remedial work has remained substandard. Homeowners are left living in unsafe conditions that should never have passed inspection in the first place. A developer of this scale should prioritise compliance with building regulations (legally the bare minimum)and the safety of its customers above all else. Based on my experience, I strongly advise others to avoid Gleeson Homes.

Adam · 16 September 2025

★★★★★ 1/5

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Avoid Buying A Home With Gleeson

Awful experience with gleeson. All they care about is selling houses and making money. Once you move in they don't care.I've had several leaks in my house, causing mold and they take over 6 months to get resolved.The drainage around the estate isn't suitable for all the houses within the development. Therefore on most occasions, the area just smells like sewage.They refuse to fix the roads until the development is complete, so expect punctures on your tyres. The support is terrible.The complains department don't answer their phones.The only decent people are the sales team.The house I have is a nice little house, but with the amount of issues I've had, then it doesn't make it worth having. If you want a new build, find a smaller development and don't waste your hard earned money with Gleeson homes

Callum · 23 July 2024

★★★★★ 5/5

Trustpilot

Thanks Deborah Duck for sorting my new home

What can I say about Gleeson Homes, Well after reading the reviews and the many hate groups on facebook, I was unsure about buying from them. But after Meeting Deborah at Willows park Development And seeing the seeing the quality of the houses in the flesh my mind was changed, I had a very fixed criteria of what I needed from my new home after after looking at various property's settled on a Kilkenny. I wasn't sold on the layout and preferred the layout of the Tyrone. I was going to wait for a Tyrone but after looking at the offer that was on the Kilkenny made sense to go with it. Luckily I did as they sold the rest out to investors! something I was assured from Their marketing they didn't do. Why 5 star simply the service that I received from Deborah (Her boss was a little bit pushy during exchange and completion which stressed me out on many occasions) but Deborah was always there to sort any issues and show me pictures of her pet duck! In my opinion sometimes management should leave it to the staff who know the customers and have that existing relationship with the customer. After I moved in the site manager Craig has been outstanding with checking if have any issues, fixing small snag and going above and beyond to ensure minimal distribution. After 2 months living here have to say love my home and 0 regrets with using Gleeson.

Simon · 18 August 2023

★★★★★ 1/5

Trustpilot

Northbeck Strange

Ask yourself the question before you buy at Northbeck Grange. Why has the sales office re-located all the over to BD2 Calverley View? Could it be something to do with the fact that the existing home owners wouldn't stop complaining about the countless issues they have and are still facing? Was this interrupting the sales pitches? Strange, why would the sales office not be located at the build site? any longer...Moving on, after you have purchased, you can forget about after care. I had an issue with my drive whereby because it wasn't laid correctly, the rain water does not flow into the gutter, instead it pools on the drive and against my house. The previous site manager who has now left the company, explained this is normal and we will "monitor it over the coming weeks/months". Now that he has left, and its been about 6 months, I re-opened the defect after he told me to close it, I assume to keep customer care of their backs only to find customer care themselves have now said its not a defect. How is water pooling against my property not a defect?Moving on to the inside, if trust pilot allows, I will upload several images of the quality of work you can expect, or you can see my Google Review. Poor finishes in every room, a broken bath panel, when you step into the bath it sounds like the ceiling might give way (again), oh because it give way due to a leak before. After they fixed the leak, the bath panel was never put back in place properly. The defect is still outstanding to this day.Multiple pencil marks on my walls behind radiators, no sealant in places where sealant is required and the outside pavement looks awful, come have a look for yourselves, its like they just couldn't be bothered to lay fresh tarmac.Fake weep vents around the whole property which means sooner or later, if moisture ever gets in, it isn't getting out, good luck guys! Oh and I almost forgot about the loud banging when the hot waters turned on, behind the walls and the tiles on the roof rattling whenever its windy. Before you part with your hard earned, potentially life savings, read the reviews, visit the properties, knock on peoples doors, we don't bite. Come and see first hand what you are buying, don't let the smiles and pre-sale antics buy you.Me and my family will be selling as soon as we are able to, its been less than a year. Id like to buy somewhere where my car isn't damaged every time I try and use the drive on my own property due to the ridiculously high drive lip and low, unfinished pavement!Oh and before i forget, I only remembered because the same thing has happened at another Gleeson property. So the sales office/site have "lost" a set of my house keys. I recall months ago, prior to my official move in I requested a key to my garage, because I would like access to it, something which Gleeson's must not have thought off. I enter the property a few days after requesting the key to find it sat on my kitchen table! So when i asked for all my keys now that I've moved in, the key is no where to be found. Is this a security risk?? I think so. So now someone could enter my property, without force, at any time day/night and its all thanks to Gleeson's. Wish me luck everyone!

Adnan · 16 August 2023

★★★★★ 5/5

Trustpilot

Perfect customer service

We are moving to Birley Croft in Lower Bartle! 🩷

Kim · 24 July 2026

★★★★★ 5/5

Trustpilot

A new house

My wife and I have just put a deposit on a new Gleeson house. The ladies in the sales office at Rhodesia, Shelly and Sue were helpful, knowledgeable and explained the process in a way that was easy to understand.

A · 16 February 2024

★★★★★ 5/5

Trustpilot

I have recently bought a new home with…

I have recently bought a new home with this company and have received excellent customer service throughout. Sarah McKeown has been amazing throughout the whole process and Jon Vickers who I dealt with at the beginning. Nothing has been too much trouble and I felt confident any problems would be dealt with in a timely manner. Sarah has gone over and above even helping a damsel in distress moving a mattress albeit only a few doors down but what a kind lady! Would highly recommend this company and my home is beautiful.

Jill · 14 July 2024

★★★★★ 5/5

Trustpilot

Carrwood Park

My boyfriend and I have just bought our first home on the Carrwood Park development. I cannot thank, praise, and speak highly enough of Sarah, Shaun and all of the team!! We absolutely love our first home and cannot wait for the future in it. From day one, everyone we have worked with and spoken with have had the best knowledge and helped us with the highest respect and confidence. Couldn't recommend this company and these people enough to anyone!!!

Gabby · 13 July 2024

★★★★★ 5/5

Trustpilot

Tina Walker at Stoneyford Green

We were helped today by Tina at Stoneyford Green. We went to look at the show homes after driving past the development a couple of weeks ago. Tina couldn't have been more helpful - she answered any questions me and my partner had (we're first time buyers so we were a bit apprehensive) and went through all purchase options, schemes etc.We both feel so much better after going in and having a conversation and are looking forward to being updated on the houses coming up in 2025.

Alicia · 13 July 2024

★★★★★ 1/5

Trustpilot

Cowboy of a company - do not buy!

After numerous emails back and forth with the regional Managing director regarding the condition of our roads amongst other things on the Rainsborough Park site, we are still no further forward! We have lived on this site for coming up to 4years with raised manholes, damaged high kerbs, non existent pavements, green areas being used a rat run due to lack of bollards or fences to prevent it happening! Numerous promises for the work to be done and not, then when asked why to be given excuse after excuse. I have asked for a meeting with us residents and still waiting for him to come back with a date 2 weeks later!

Debbie · 12 July 2024

★★★★★ 1/5

Trustpilot

Waste of Space

Been in the property for a year, with all the defects we had to sort its been a nightmare.Recently I've noticed there's a gap high level between the window and roof facia. Reported to gleeson as we are still in our 2 year warranty there response- As this defect wasn't discovered when I moved in they will not be carrying out any works as this isn't gleeson fault.* reviewedGleeson did react with a visit in July with a visit from the site manager who frankly not knowing my back ground in construction came across i didn't know what i was talking about 😂. Still no action has been taken.

James · 11 July 2024