Cubitt and West Sussex reviews

★★★★★ 5/5

Google

I am currently in the process of buying a property with Cubitt and West. It is an unexpected move due to sad circumstances but the team have been more than supportive. Fred was my first contact and was both professional and personable. He was able to answer my queries and organised more than one viewing in quick succession, displaying understanding for my situation and providing reassurance. So far, my experience with this company has been excellent!

Wendy · 11 October 2024

★★★★★ 5/5

Google

One of the most professional Estate Agents that I have ever dealt with and as I run a property company I have dealt with a few! My main point of contact was Dan, nothing was too much trouble and he was helpful supportive and proactive. I will be using again and recommending

Suzi · 11 August 2026

★★★★★ 5/5

Google

Recently sold my house through Cubitt&West Uckfield and the experience from start to finish was great. They were proactive, provided regular updates and feedback from viewings and helped with paperwork and provided witness signatures. The staff were always happy and helpful as well as being knowledgeable. Thanks for all your help!

Victoria · 11 August 2026

★★★★★ 5/5

Google

We are purchasing a property in Uckfield and have had the pleasure of dealing with Jordan Smith, he showed us all around on two seperate occassions and we all found him friendly and very helpful. There were a couple of issues around the property and he dealt with them speedily and efficiently. He is a credit to Cubitt and West. Once we agreed the purchase he has been helpful and efficient, although am not sure i would let him use a ladder again.

Anita · 29 April 2024

★★★★★ 5/5

Google

Richard and his team were very helpful and supportive selling a local property on our behalf when we lived in a different part of the uk. They made the whole process seamless and a big thank you to them all.

Chellew · 11 October 2025

★★★★★ 5/5

Google

The whole team at C&W Uckfield were excellent in guiding us through the sales process - with good humour, solid local knowledge, and sound advice. Thank you Richard, Rose, Chris and Jemma

Richard · 27 November 2025

★★★★★ 5/5

Google

C&W were the agent for our purchase. From the outset they were professional, efficient and had excellent communication. Particular thanks go to Richard Sweet-Escott, Garry Wheeler and Chris Bignell. Richard and Chris in the Uckfield branch were brilliant to work with and got our purchase through a few bumps. Garry, the C&W Sales Progressor, kept our purchase on track, kept me informed at every stage and went above and beyond with keeping all party's lines of communication open, organised and efficient. I would use C&W myself for any future sales.

Holly · 27 November 2025

★★★★★ 5/5

Google

My partner has spoken to all of the staff during her prolonged property search and speaks very highly of Kelly, Jemma and Dan for their helpfulness and patience. Thank you for making what has been a tiresome exercise more joyful.

Peter · 11 September 2026

★★★★★ 5/5

Google

Incredibly helpful estate agents, highly recommended! The team at Cubitt & West Uckfield have been fantastic from start to finish. Richard, Rose, Chris and Jemma, have all been so friendly, approachable, and knowledgeable. Nothing was ever too much trouble, and they were always happy to answer questions and guide us through each step of the buying process. Their understanding of the local area and housing market was excellent, and their advice really helped us feel confident in our decisions. It was such a relief to deal with people who genuinely cared about finding the right home for us, not just making a sale. My partner and I are so grateful for all their help and support in our property search, they made what could have been a stressful experience so much smoother and more enjoyable. I’d definitely recommend Cubitt & West Uckfield to anyone buying or selling in the area!

Mark · 28 October 2025

★★★★★ 5/5

Google

I had the pleasure of meeting Kelly, Jemma, Dan, Kai and Julie at the Cubitt snd West office in Uckfield. They were all extremely pleasant, knowledgeable and most importantly friendly and accommodating. I couldn’t recommend the team there enough!!!

Patricia · 11 September 2026

★★★★★ 5/5

Google

What an amazing experience ! From viewings with Rose who explained what to do next and Jemma who was lovely to chat to and was lovely with our little one, to chatting through logistics with and the process with Chris and Richard for his guidance and support through everything , the team have been amazing at just making this a smooth and such a positive experience and we could not be happier !! We will definitely back in the future if we decide to move again :)

Eleanor · 22 August 2025

★★★★★ 5/5

Google

Fred showed me around a couple of houses. He was enthusiastic, knowledgeable and left me with time to think and absorb the information. I appreciated his great sense of humour. When I dismissed the house we’re buying, he suggested that we view it as it ticked some boxes and would show the range of what was on offer. Thank you Fred- you were right!

Tanya · 29 April 2024

★★★★★ 1/5

Google

Without a doubt worst of my 9 house sales. Appalling service from the Manager Richard. Who deviates massively from the truth with his dealings. Not concerned with how he is treating people as long as he gets his commission. I have worked in the industry myself and never seen or heard of anything like the underhand tactics he performs. Stay away don’t suffer with health issues that he has caused me.

Zena · 11 October 2025

★★★★★ 2/5

Google

Disappointed with the service offered. An inflated valuation might be explained by the commission being based on original asking price not price achieved! After going to some lengths to explain I wanted a true valuation for a reasonably speedy sale and putting my house on 5% lower than the valuation it still did not get one viewing. The property was lovely in a popular location so, although admittedly the market is slow, to not get one viewing it was either poorly valued or poorly marketed, Trying to liaise with the manager or removing my property from their register was equally challenging, although the other staff were very helpful so a shout out to them.

Suzanne · 7 June 2025

★★★★★ 5/5

Google

Fred has been incredibly helpful to me during my property search. Calls me once a week to check in and ensures he sends me the right sort of properties. Unfortunately we haven’t been able to finalise anything yet, but he is very attentive, knowledgeable and conscientious in his work.

Joseph · 11 October 2024

★★★★★ 5/5

Google

I approached this office whilst looking for a property. Although they weren’t successful in finding a suitable one, I have to say that Charlotte is a brilliant estate agent. She contacted me on a weekly basis, listened carefully to what I was looking for, sent lots of properties to me, she’s always professional, very personable and helpful, never pushy, persuasive or condescending like some other companies I have been dealing with. I have no hesitation in recommending her and the Uckfield Office as an agent that really do go above and beyond. Thank you for all your helpPositiveProfessionalism

C · 28 August 2022

★★★★★ 5/5

Google

I have used Cubitt and West 3 times this year. The customer service throughout has been 5 star I wish I could give more. I would recommend the whole package including the virtual tours as this gives potential buyers an amazing overview of your property! Richard at the Uckfield branch has been so professional and always there to help, he exceeds expectations. The absolute bonus is you get the same level of service from John if Richard is not there. What an exceptional team... They should change their name name to Cubit the Best.

Duncan · 28 August 2022

★★★★★ 5/5

Google

Outstanding service from Gemma Kelly and Daniel at Cubitt and West in Uckfield. From our intial discussions with Kelly as part of our Search, the follow up viewings with Gemma and our review with Daniel the approach was consistently professional engaging and customer centric Thank you all Gary and Lorraine Mckenzie

Gary · 10 October 2026

★★★★★ 5/5

Google

Cubitt and west in uckfield have been fantastic and the customer service from Fred and Richard has been outstanding. I couldn’t recommend a better agent to sell through! They supported me every step of the way and kept me updated continuously. I Would definitely use them again.

Millie · 11 October 2024

★★★★★ 5/5

Google

Very smooth and friendly process buying through Cubitt and West Uckfield, thanks to Richard, Jemma and Gary who were all excellent.

Lesley · 19 August 2025

★★★★★ 5/5

Google

Great service, whole team have been really helpful and supportive with purchase. Thank you to Fred for recommending the property and for your professionalism. Just completed on purchase and wanted to add a thank you to Garry for all your help :)

Ellen · 11 October 2024

★★★★★ 5/5

Google

Purchased a property through Cubitt and west in May and was very impressed with there professionalism and speed. Would definitely use again

Luke · 11 August 2026

★★★★★ 5/5

Google

Fred has been outstanding during our search for our first property and has put us in touch with a great mortgage advicer and conveyancers . .Taking all of the stress out of the whole journey thank you Fred “

Chanelle · 11 October 2024

★★★★★ 5/5

Google

I have viewed some properties listed with the Uckfield Branch of Cubit and West they were extremely efficient and a great agent called Fred was fantastic in showing myself around the houses that I wished to view.

Jane · 11 October 2024