Trusted Agent profile · Surrey
★★★★★
509 reviews across 2 platforms
37 Downing Street, Farnham, Surrey, GU9 7PH
Strutt and Parker's office in Surrey, at 37 Downing Street, is rated 4.5 out of 5 across 509 reviews on two platforms, including 82 Google reviews rated 5.0.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Strutt and Parker in Farnham . Richard was truly exceptional in guiding and helping us through the whole process. The entire team were brilliant, and we were very happy with the service.
Hi Tanya, thank you for your feedback. We are very proud of our Farnham team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleWe had been recommended to Roger Wade from Strutt and Parker by a friend. The service we received was excellent and professional. Roger found lovely local buyers very quickly and the sale went through without any problems. We wouldn’t hesitate to Recommend Roger and the excellent service we received from start to finish.
Hi Sally, thank you for your kind review! We are glad that Roger was able to guide you through the process. Best wishes, Strutt & Parker.
5/5
GoogleGreg and all the team at Strutt and Parker in Farnham have always acted very efficiently and professionally in my dealings with them over a number of years. I would recommend them without hesitation. Regards S Mullaney MRICS
Thank you, Seamus, for your wonderful review! We're thrilled to hear that you find our team at Strutt and Parker in Farnham to be efficient and professional. Your trust and recommendation mean a lot to us, and we look forward to continuing to provide you with reliable and customer-centric service in the future. Kind regards, Strutt & Parker
5/5
GoogleWe bought our house in Ewshot through Richard at Strutt & Parker and we couldn’t recommend highly enough. Richard was fantastic in his approach, engagement and working with the chain to secure a smooth transaction for all parties. Excellent service from beginning to end by Richard.
Hi Rob, thank you so much for your feedback. We will certainly pass your comments on to Richard. Best wishes, Strutt & Parker
5/5
GoogleRichard, Greg and the team at Strutt and Parker, Farnham were great to work with. From the outset they managed the sale process carefully and were always friendly, professional and knowledgeable. Richard was very calm throughout and steered the process through a few rough patches! We felt entirely confident in their abilities and would recommend them wholeheartedly.
Hi Nora, thanks very much for your review. We're glad our Farnham team were able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
5/5
TrustpilotSelling hrough Strutt and Parker Sevenoaks
Victoria at Strutt and Parker Sevenoaks was very positive about finding a purchaser and gave some great ideas about presenting my property to achieve the best price.She remained positive through difficult market conditions and kept me completely upto date throughout the whole sales process. Staff always passed on messages from the purchaser responding quickly which enabled the sale to proceed smoothly.
5/5
TrustpilotFlawless Sale
We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight.
5/5
TrustpilotThe Stars in the Sevenoaks Office Truly Shine.
Seeking a new home near family after the death of my husband has been tough; 43 years of marriage then it’s all change. The warm, empathetic support and professional courtesy extended to me by the staff at the Sevenoaks branch has been hugely appreciated. Not only did they find me a new home but their genuine enthusiasm has imbued me with real sense of hope. They have shown that despite the necessary demands of business, humanity can triumph. Thank you for helping me find my future.
5/5
TrustpilotExcellent communication
I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.
5/5
TrustpilotStrutt and Parker - St Albans
We have recently completed the purchase of our new home in St Albans via Strutt and Parker who have been very helpful, friendly and professionally attentive throughout the process. We are grateful that Rozanne and Nicola were responsive and thorough during the negotiation and documentation phase and especially thankful that Kerry was available to facilitate and coordinate on behalf of both parties; her communication and persistence were absolutely instrumental in reaching exchange and completion against a challenging deadline. Many thanks for all your help, we would happily recommend your services.
5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
5/5
TrustpilotSian in Notting Hill was A+
Sian in the Notting Hill branch was a great help throughout my search for a new property to rent. She was diligent in following up and introducing new properties then professional throughout the negotiation process. In addition, she remained engaged and communicative after a contact was signed (which, in my experience, doesn’t happen with other agents). I’d happily work with Sian again and can recommend others her to others looking to rent in Notting Hill
5/5
GoogleStrutt and Parker, particularly Richard and Greg were amazingly helpful with a tricky purchase. Richard went above and beyond making calls well past 10pm to try to secure exchange. I wholeheartedly recommend Strutt and Parker.
Thank you for your feedback. We are very proud of our Farnham team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
TrustpilotTrying to sell in the recent economic…
Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.
5/5
TrustpilotSarah Cull’s decades of experience…
Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.
5/5
TrustpilotDavid and his team at the Edinburgh…
David and his team at the Edinburgh branch were excellent from start to finish.
5/5
TrustpilotFirst class service
We have recently successfully sold our property with Strutt & Parker Salisbury, this is the 2nd home they have sold for us & having had an excellent experience the first time left us with no doubt they were the correct agents to use.Sarah Cull who is a Senior Associate Director was our contact & we have to say is a consummate dedicated professional in every sense of the word, as is Fiona Pengelly who is the director & head of residential sales. We had full control of our sale with Sarah’s professional focused advice constantly at our side, she is a highly talented agent with the utmost integrity & makes you feel that you are her soul client, nothing is to much trouble for her.There was daily communication with both us & our buyer which concluded with an extremely successful sale.The fees you pay are worth every single penny for the expert dedicated staff whose emphasis is attention to detail & providing a first class service to their clients. Our grateful thanks to Sarah, Fiona & all the team at Strutt & Parker.
5/5
TrustpilotStrutt and Parker Sevenoaks Branch have…
Strutt and Parker Sevenoaks Branch have recently completed the sale of our property. Despite the chain being problematic due to the failings of other estate agents within the chain. Victoria Rose of S & P was professional, honest and did everything possible to ensure our buyers were able to proceed with the purchase on many occasions out of office hours and at weekends. The good lines of communication S & P maintained between buyers, solicitors and developers resulted in us moving into our dream Home.
5/5
TrustpilotThankful to the good services!!!
1. Quick responses to our enquiries.2. Prompt arrangements to let us view the interested rental apartment.3. The agent Kathy Billing is professional, very helpful, considerate & efficient in her services to give us clear info and guidance in the process of finishing the tenant agreement. Meanwhile, she has been making good & relevant communications between us & the landlord so as to settle our enquiries and concerns about the rental apartment.4. The company provides a team of polite, helpful & effective workmen & technicians to follow up our requests on the cleaning & repairing jobs of the rental apartment before and after our moving in. 5. On the whole, we appreciate so much the professional & good services of the agent & the company provided.
5/5
GoogleRoger and his team sold our house in the summer without it even having to go on the open market. The whole process was smooth and trouble free. A friendly, professional agency which does exactly what it says on the tin.PositiveResponsiveness, Quality, Professionalism, Value
Hi Melanie, thanks very much for your review, we're glad Roger and his team were able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotKatie ( Lettings Team | Strutt & Parker, Gerrards Cross)
Context: Property let by Strutt & Parker, directly managed by landlord.After encountering several issues with the boiler and my landlord being out of the country, we opted to revert to Strutt & Parker for support and assistance.Katie from the Lettings Team, did not only go above and beyond her own remit to accommodate all issues in a highly timely manner, Katie also brought a lot of reassurance and a phenomenal delivery of empathy and kindness, when my emotions took the best of me.I commend and applaud Katie for her professionalism, efficiency and emotional intelligence.Endlessly, the performance of a team is only a true reflection of its leadership.Thank you Katie and Gerrards Cross Lettings Team.
5/5
GoogleGreg Saggers delivered a fantastic service to us when selling us a home in Farnham. He was really friendly, super efficient, he definitely made the buying process easier. I can't recommend him and Strutt & Parker highly enough.
Allan, thank you for your wonderful feedback! We're thrilled to hear that Greg Saggers provided you with fantastic service and made the buying process easier for you. Your recommendation means a lot to us and reflects our commitment to customer-centric support and reliable service. Kind regards, Strutt & Parker
5/5
GoogleSecond time of using Strutt & Parker, Farnham to sell our house. Great experience from start to finish. Richard particularly went the extra mile.. Highly recommend. Many thanks ;-)
Thank you, Tom, for your wonderful review! We're thrilled to hear that your second experience with Strutt & Parker, Farnham was just as great as the first. Richard and the team truly appreciate your kind words and your trust in our customer-centric service. Kind regards, Strutt & Parker
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt and Parker's Surrey office has 509 reviews across two platforms: 82 on Google, 427 on Trustpilot (across the whole business).
Strutt and Parker Surrey is rated 4.5 out of 5 across all 509 reviews, and 5.0 out of 5 on Google from 82 reviews.
Strutt and Parker Surrey, 37 Downing Street, Farnham, Surrey, GU9 7PH.
