Featherstone Leigh reviews

★★★★★ 5/5

Google

I would highly recommend Featherstone Leigh. From the outset, there was a logical and clear sales strategy based upon the uncertain market in 2023, which was most reassuring. The whole team were friendly and approachable throughout, particularly Ollie and I felt there to be a collaborative approach to the sale of my property, such that my preferences were always taken into account at every stage. Communications were also excellent, particularly related to the viewings and utilising WhatsApp messaging to keep me updated. Thank you to all for ensuring a successful outcome!

Mary · 26 May 2024

★★★★★ 5/5

Google

Excellent experience from start to finish, in buying a property. The communication with Richard Porter was very good and he was always very helpful and proactive chasing the evolved parties to make sure the process would run smoothly and as quickly as possible. Even after the sale, Matt Aboud was very kind to help with some communications with the previous owner and tenants. Although buying a property is a long and bureaucratic, all went really well.

Paulo · 22 June 2024

★★★★★ 5/5

Google

It has been an amazingly smooth and stress-free journey selling our family home with FL. From the start, everyone has been respectful and understanding, communication has been clear and calm and ultimately they got us the result that we wanted. Thank you Matt, Richard and team for getting us over the finishing line!

Leila · 12 February 2025

★★★★★ 5/5

Google

Gemryan and his team have been overseeing my property for several years now. I am really impressed with the quality of their service- they have gone out of their way to find the most suitable tenant and Uber efficient with contracts and paperwork. They are head and shoulders above other agents that I have used previously. Jenny

Jen · 26 May 2024

★★★★★ 5/5

Google

I recently sold my house through Featherstone Lee and found them courteous, efficient, professional, trustworthy and highly knowledgable about the market. I had lived in the house for more than twenty years with my growing family and I was afraid that selling up would prove hard and emotional. However, the whole process was so quick and efficient that I needn't have worried. Featherstone Lee made things as painless as possible and I would thoroughly recommend them.

Emma · 14 June 2021

★★★★★ 5/5

Google

Matt and his team did a fantastic job of selling our house. Another agent had got it under offer but they did nothing to push the sale through and it eventually collapsed. Within days of putting it on the market, Featherstone Leigh had it under offer at asking price. They then worked tremendously hard to get the sale through, chasing buyers and solicitors. I really couldn't recommend them highly enough. We also rented our house through them and again the service was faultless. If you're thinking of selling your house, I wouldn't consider going to any other agent. Featherstone Leigh know the market inside out, they will know what price you will get and they will push a sale through.

Stephanie · 14 June 2020

★★★★★ 5/5

Google

We recently bought our new home through Featherstone Leigh and were very happy with how things went. Communication was always very good, open and clear. Charley managed the negotiations around the offer very well, and Matt kept us informed of progress and handled any problems once the offer was accepted. We would not hesitate to recommend Featherstone Leigh, and would like to thank Charley and Matt for making the process straightforward and dealing with the considerable difficulties of holding together the sale during the pandemic.PositiveResponsiveness, Professionalism

James · 14 June 2020

★★★★★ 5/5

Google

Matt Aboud was excellent in single-handedly dragging a particularly difficult chain, of which we were the top of, over the line. Through no fault of Featherstone Leigh, the chain was longer and more difficult than envisaged due to the failure to disclose and lack of transparency of another Estate Agent further down the line. Without Matt's tireless efforts the chain would have crumbled easily. His team worked efficiently in the sale itself and produced excellent marketing. Kevin and Sarah Hand

Kevin · 15 June 2018

★★★★★ 5/5

Google

Staff were all friendly and helpful. My auntie wanted to give a special mention to Kerry for helping point her in the right direction of who to talk to when she came into the branch, 5 stars from me!

Joel · 26 May 2024

★★★★★ 5/5

Google

Our experience with Featherstone Leigh was nothing but positive, and I would thoroughly recommend them. It took several months from when we had our initial valuation to making the decision to place our house on the market, and throughout that period Matt kept in touch with us without being pushy in anyway! Once we made the decision, the team were great at managing the viewings process for us, and ensuring that it wasn't disruptive for our young family. They managed the offer process really well, getting us what we had been looking for, and then marshalled us all the way through to completion and into our new home. Incidentally it was Matt who was also able to give us some advice on new areas to look at! Moving house is never enjoyable, but Matt and Selina certainly made in bearable, and we wouldn't hesitate to go back to them again in the future.

Caroline · 16 June 2015

★★★★★ 5/5

Google

We've just completed on our house purchase with Featherstone Leigh and having bought and sold a few properties, this was definitely the best experience we've had. I was really impressed with Selina who was always professional, friendly and efficient. The house was purchased as a buy to let and Selina arranged for it to be viewed (with the sellers permission) by potential tenants before it had exchanged. As a result, Featherstone Leigh found tenants before completion and they are due to move into the house in two weeks time. This has been an extremely seamless process for us, thanks to Featherstone Leigh and their team, particularly Selina.

Nisha · 16 June 2014

★★★★★ 5/5

Google

We recently bought a property through Featherstone Leigh and dealt with Stephen. He was a delight throughout the whole process. Incredibly polite and accommodating with us. We had further communications with Richard and found our queries answered promptly and efficiently. In all our experience was an absolute pleasure and we would definitely deal through them again if we get a chance.PositiveResponsiveness, Professionalism

Jayne · 14 June 2022

★★★★★ 5/5

Google

We had a super experience with Featherstone Leigh having bought, then rented out and finally sold our flat through them. All departments were great to deal with. Matt has been a reliable and trustworthy agent. Our sale was a dream, we had about 30 people view in the first week and an agreed sale at asking price by the tenth day. Can't recommend them enough. Many thanks.

Zoe · 14 June 2020

★★★★★ 5/5

Google

Matt and his team picked up this instruction after we have lost a purchaser following initial marketing with another agency. Within 24 hours they had brought around c.12 buyers on a Saturday and by cob Monday we had 5 offers at asking price. They then drove the process to ensure we could complete within 4 weeks. It was an exceptional service and the team's approach was key.

Steph · 15 June 2019

★★★★★ 5/5

Google

Manager Gemryan Reyes is very prompt, reliable and responsible. very impressed by his effort and hard work of his management. Other staff of FL are very kind, too.

Anna · 18 May 2024

★★★★★ 5/5

Google

My husband and I bought our first property through Featherstone Leigh, we received excellent attention from beginning to end. Matt was fantastic throughout the whole process, he helped us getting through the unexpected delays and he was always available with any enquiry. Charley was also great, mainly around completion time. I’m very grateful with our purchase through Featherstone Leigh, would definitely recommend them.

Venus · 14 June 2020

★★★★★ 5/5

Trustpilot

Ellie Troisi at the Lavender Hill Office

We cannot thank Ellie Troisi and the team at the Lavender Hill office enough. This was our first house purchase and we received the keys within two months of our offer being accepted. Ellie was there from day one providing support and guidance throughout the whole process. Thank you

Simon · 24 October 2022

★★★★★ 5/5

Trustpilot

Kew team highly recommended

I highly recommend Featherstone Leigh’s Kew team. Jo O’Sullivan has a brilliant knowledge of the area and market and is great at building long term relationship with her clients and I’ve been so impressed with the expertise and hard work Prue Semba has demonstrated as she skilfully guided me through my first letting process. This team have gone above and beyond and are friendly and fun to deal with. I wouldn’t hesitate to recommend them. Many thanks!

Jessica · 10 March 2024

★★★★★ 5/5

Google

I bought a house through Featherstone Leigh and was delighted with the service from Matt, Charley and team from start to finish. They pre-empted every communication and were responsive to all my questions, sometimes out of hours! I highly recommend Featherstone Leigh - for me they completely dispelled the stereotype estate agent experience!PositiveResponsiveness, Professionalism

Gemma · 27 August 2021

★★★★★ 5/5

Google

Our experience of working with Laura Emery and Tara Thorne has been extremely professional and efficient. Contact and communications to keep us informed were knowledgeable and helpful during these challenging times. All our requests were dealt with in a friendly, attentive and patient manner. We thank Laura & Tara, and we recommend Featherstone Leigh.PositiveResponsiveness, Professionalism

Paul · 14 June 2021

★★★★★ 5/5

Google

Manager Gemryan Reyes is very prompt, reliable and responsible. very impressed by his effort and hard work of his management. Other staff of FL are very kind, too.

Mi · 14 February 2024

★★★★★ 5/5

Google

I do not think i could praise Matt at Featherstone Leigh enough. It was only due to his hard work and dedication that the sale was a success. Buying a house is always a stressful time and so the help of a responsive, diligent agent is essential. Matt went beyond the call of duty on this one, for which i thank him very much.

Josh · 16 June 2014

★★★★★ 5/5

Google

My experience with Featherstone Leigh was great. My agent Alliyah was always ready and willing to help and reassure me with any concerns I had. Service with a smile! I would definitely recommend this agency to a friend!

Jada · 16 April 2023

★★★★★ 5/5

Google

Very professional agents - highly recommend. We’ve had no issues with anything and they’re always quick to help with any questions. Specifically i would like to thank Alliyah for all her help with us moving in.

Jack · 14 June 2023