Trusted Agent profile · Surrey
★★★★★
1,378 reviews across 2 platforms
Station Avenue, Walton-on-Thames, Surrey, KT12 1NS
Crest Nicholson's office in Surrey, at Station Avenue, is rated 4.0 out of 5 across 1,378 reviews on two platforms, including 8 Google reviews rated 4.5.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
4/5
TrustpilotHelpful and accommodating
Crest have been very helpful, timely to respond to queries, good with communication and were accommodating however at times used us as middle men for the solicitors when solicitors seem to prefer to communicate with each other.
Thank you for taking the time to share a review. It's great to hear about your positive home buying experience.
1/5
TrustpilotStill no response!
As per your response below Crest Nicholson, advising me to send my details to info e-mail address, I sent that over 1 week ago but still no response 😡😡We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info e-mail address with your property address and further details of your complaint we can escalate this for you. Kind regards.
1/5
TrustpilotCrest Nicholson Whiteley.Outstanding…
Crest Nicholson Whiteley.Outstanding items that need to be done… I have emailed several times, but it’s been completely ignored
Thank you for taking the time to share your experience, we have sent you a request via Trustpilot to ask for more information so we can look into this.
5/5
TrustpilotSiobbhan at the Centenary Quay…
Siobbhan at the Centenary Quay development was very informative and knowledgable.
Thank you for taking the time to share your experience.
5/5
TrustpilotGood experience so far
Good experience so far. Made multiple visits to Shipston Gardens before before making reservation. Staff very helpful allowing access to various plots under construction as well as providing photos, thorough explanation of options and quick responses to queries.
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
5/5
TrustpilotFriendly and helpful service from the…
Friendly and helpful service from the agent representing Crest Nicholson.
Thank you for taking the time to share your experience.
5/5
TrustpilotExcellent
Excellent, well-informed tour of the site we were inspecting
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5/5
TrustpilotAmazing customer service and support…
Amazing customer service and support and have been helpful throughout the whole process. Samantha and Josh have been dealing with us and they have been nothing but professional and supportive. Would highly reccomend
Thank you for taking the time to leave a review. It's great to know that Samantha and Josh provided such a positive home-buying experience for you.
5/5
TrustpilotGreat sales team
Great sales team, very informative.
Thank you for taking the time to share your experience.
5/5
TrustpilotI had an amazing experience
I had an amazing experienceNothing was too much trouble, everything was explained well Such lovely ladies … thank you
Thank you for sharing your experience.
5/5
TrustpilotCarlie at Rowden Gate Chippenham
Carlie at Rowden Gate Chippenham. Very informative, friendly and helpful.
Thank you for taking the time to share your experience.
5/5
TrustpilotLovely staff and development
Lovely staff and development. Really keen to secure a 4-bed detached in phase 1 or 5z
Thank you for taking the time to share your experience.
5/5
TrustpilotVery nice development
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5/5
TrustpilotThe sales team at Brooklands Park we’re…
The sales team at Brooklands Park we’re very warm, professional, hard working and helpful throughout the process of reserving our property. We’re very satisfied with the service they provided.
Thank you for taking the time to share your experience.
5/5
TrustpilotWell organized
Well organized, lovely properties
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5/5
TrustpilotVery good service team showing my…
Very good service team showing my family round the property very helpful and knowledge.
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5/5
TrustpilotExtremely friendly staff
Extremely friendly staff, knowledgable no fuss helped in a very non-pushey way.
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5/5
TrustpilotHave just reserved a property and the…
Have just reserved a property and the sales team have been amazing. Going above and beyond to help. Can’t wait to move in!
Thank you for taking the time to share your experience.
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and charming. Provided enough information
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5/5
TrustpilotCrest Nicholson have been great!
Crest Nicholson have been great from the very beginning! Very attentive and helpful whenever we have needed it. I would definitely recommend them any of my friends and family looking to buy a new hone.
Thank you for taking the time to share a review. It's great to hear about your positive home buying experience.
1/5
TrustpilotBuyer beware!
Lots of snags but resolved in the first 12 months, staff friendly and supportive within their remit.
5/5
TrustpilotWe met with Sophie to get some info
We met with Sophie to get some info, was super helpful, lovely area and lovely development
Thank you for taking the time to share your experience, Sophie will be delighted to hear your comments.
5/5
TrustpilotExcellent service
The sale lady was excellent , and we loved the layout and finish work.
Thank you for sharing the time to share your experience.
5/5
TrustpilotAmazing stuff
Amazing stuff, great experience
Thank you for taking the time to share your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
