5/5
GoogleI have only had a professional service from this estate agent ...I would highly recommend...Shelley was very helpful and professional through out 5 stars from me
Trusted Agent profile · Surrey
Barnard Marcus Surrey reviews
★★★★★
74 reviews across 1 platform
12A Station Parade, Sanderstead Road, Sanderstead, Surrey, CR2 0PL
Barnard Marcus's office in Surrey, at 12A Station Parade, is rated 4.3 out of 5 across 74 reviews on 1 platform, including 74 Google reviews rated 4.3.
Reviews
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
Google1/5
GoogleWish I never went with this estate agent dont put yourself through the stress there really not the best and have since heard of multiple bad experiences.NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Hi, thank you for taking the time to provide our Barnard Marcus team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk then we will be more than happy to help you.
5/5
GoogleI had great service from these guys. Upon instructing them to sell my flat the pictures and floor plan was done within a couple days and they found a buyer immediately. Lucia in particular was great and always came back to my emails quickly. With any sale good communication is required and that's exactly what I had with Lucia.PositiveResponsiveness
1/5
GoogleCalled to cancel a valuation 5 minutes before an appointment. Seem to think they are doing you a favour by selling your property - even though their fees are 30%-50% dearer than other agents in the area.
Agent replied · 11 June 2024
Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.
5/5
GoogleHighly recommend!! Professional and efficient. Shelley is very good at her job and easily contactable!
5/5
GoogleBarbard Marcus had our house under offer within days of being listed. Great staff, always polite and efficient. Scott dealt with our sale and was charming through the whole process. Sale took a while to go through but that is no reflection …
1/5
GoogleDo not rent through this agent they lie about contact with you to your landlord and mislead you when it comes to paying for repairs etc..
Agent replied · 25 August 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
1/5
GoogleDo not rent through this agent they lie about contact with you to your landlord and mislead you when it comes to paying for repairs etc..
Agent replied · 11 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleMichael and Lucy sold the unsellable!! Got an amazing price for our house that I thought I would never get. They were incredibly hardworking and cannot recommend enough!
5/5
GoogleHelpful and professional!
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleMs Osman in particular was extremely responsive and helpful to us during our recent, quite stressful and protracted sale and purchase. She deserves praise!
1/5
GoogleTerrible service. Rude and unpleasant. Horrible experience moving house.
Agent replied · 11 June 2024
Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.
5/5
GoogleGreat agent, they provide high quality valuations and expert advice on the current market. I would highly recommend there services.
5/5
GoogleWe are very pleased with the service we have received. Prompt responses very helpful staff. The mortgage person shown great patients .PositiveResponsiveness, Professionalism
5/5
GoogleA great service provided by Scot Mckirdy throughout the process of getting our new home. Very happy.Highly recommend! The whole team was very friendly and helpful.PositiveResponsiveness
5/5
GoogleGreat agents, responded to our queries promptly and ensured a smooth transaction on our purchase. We would definitely recommendPositiveResponsiveness, Professionalism
1/5
GoogleTook ages to return calls when requested some property information and didn't find the people I spoke to very friendly, let alone being customer focused. Estate agents with an attitude I would say....
5/5
GoogleVery pleased with this branch, Michael gives accurate valuations along with great market insight.
5/5
GoogleA very compitent , friendly and efficient office, a special mention for Jack Burchell who was totally understanding of client needs without the pressure.
5/5
Googlethe administrator was really helpful and friendly when I called in to enquire about a property.
1/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at complianceresidential@sequencehome.co.uk and we’d love to help.
5/5
GoogleExcellent service very professional Shelley couldn't do enough for us.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks Akiva!
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Barnard Marcus Surrey
How many reviews does Barnard Marcus Surrey have?
Barnard Marcus's Surrey office has 74 reviews across 1 platform: 74 on Google.
What is Barnard Marcus Surrey's rating?
Barnard Marcus Surrey is rated 4.3 out of 5 across all 74 reviews, and 4.3 out of 5 on Google from 74 reviews.
Where is Barnard Marcus's Surrey office?
Barnard Marcus Surrey, 12A Station Parade, Sanderstead Road, Sanderstead, Surrey, CR2 0PL.
