Barnard Marcus reviews

★★★★★ 5/5

Google

I had a fantastic experience with the agency throughout our home buying journey! From the beginning, Pasquale our broker was incredibly knowledgeable and supportive, guiding us through the mortgage process with clarity and patience. Charlotte, our negotiator, was also amazing, always responsive, helpful, and truly went the extra mile to keep things moving smoothly. Thanks to their professionalism and dedication, I felt confident and well taken care of at every step. Highly recommend the team, especially Pasquale and Charlotte, to anyone looking to buy!

Bukurije · 15 August 2025

★★★★★ 5/5

Google

Harry and the team offered a highly professional service. We were always kept well informed of process on our sale and any interventions required were handled expertly. We have previously tried to sell using other agents in the area and the level of service and relationship was night and day.

James · 7 April 2026

★★★★★ 5/5

Google

Harry and his team provided a first class service when selling our property, excellent communication at every stage and handled any issues quickly and sensitively. I highly recommend them

Jayne · 14 March 2026

★★★★★ 5/5

Google

I used Barnard Marcus for the sale of my property and the purchase of my new property they were great (specifically Michael Griffin and Jill Parry). I found with a few other estate agents when getting valuations that they can be quite pushy however Michael was the total opposite, he provided me with my valuation and all the information I would need to make an informed decision about selling my home and didn't try to push me into getting on the market before I was ready. My sale was actually not straight forward at all as I was buying a new build which came with a delayed completion date. Michael managed to find me a buyer that was happy to complete when I was ready to move which was going to take up to 6 months. (I can't imagine there are many people who buy a home and will be that patient). Once prices had been agreed, the exchange process began which had several bumps in the road (solicitors fault) all of which Michael and Jill stayed on top of to keep things moving. Jill kept me updated as much as humanly possible and if it had not been for her im not sure we would have exchanged on the day that we did. Overall I would absolutely recommend selling or buying with Barnard Marcus, they ticked all the boxes for me and charge reasonable fees based on other quotes I was provided.

Lee · 28 March 2024

★★★★★ 2/5

Google

Two years on and off of marketing a property. Many many mistakes including leaving our front door unlocked on a main road, showing applicants the wrong garden (I know, how is that even possible?) Removing the property from the market for a month without letting us know and I had to chase them 3 times to get the property back on the market and eventually taking it off for 6 months. When we went live again the staff member Charlotte was very friendly and helpful however I ended up doing two of three viewings for our buyer including the 2nd viewing which after the buyer proceeded with an offer. This took up nearly 2 hours of my time for the agent to make a fee from doing bare minimum to get this offer. You are very likely to receive an out of office from anyone you email within the company and it can take a week to get any response (if any) we asked to negotiate the fee to 1.5% + VAT to 1.5% inc VAT for the above lack of service and we got many push backs from Scot 'Branch Partner' who we found unprofessional on several emails. Eventually scot agreed a laughable £100 reduction in fee which when you put it against the £5,000 + fee is shocking. Wouldn't recommend using them to anyone in the area.

Cameron · 20 May 2025

★★★★★ 5/5

Google

When you try to buy your first property the stress levels are so high, especially if you have been in this country only for 4 years however we were very lucky to come across Enrique Bosch. He was by our side throughout the whole process and explained everything step by step, always trying to find the best mortgage deal for us. We don't know if we would have accomplished our dream without his support. Thank you so much Enrique!PositiveProfessionalism

Denisa · 12 June 2022

★★★★★ 5/5

Google

Shelley has been fantastic throughout the buying process and made everything super easy, and she's always quick to reply to emails and let us know what the next steps are. She recommended a mortgage advisor (Paul) and solicitor (Yasmin) who have also been great to deal with. My husband and I have been looking for a property for about a year, and of all the estate agents we've been dealing with and speaking to, this has definitely been the easiest and most streamlined. Would definitely recommend!

Emma · 12 June 2020

★★★★★ 1/5

Google

Poor service from the branch. I have requested on multiple occasions for the correct searches parameters to be in place in line with our requirements on their matching system but, despite guarantees this had been done when calling through, I kept receiving multiple emails for properties that did not match what we are looking for. I have called the branch to ask for our details to be removed from their system, as we no longer wish to search through this branch given the constant emails from their agents. Had further guarantees this had been done for us but still receiving emails from agents.

Alice · 31 July 2024

★★★★★ 5/5

Google

Barnard Marcus are great and Alfie is the man to go to if you are looking for some assistance in buying or selling your property. Strongly recommend using these guys.

Sue · 31 July 2024

★★★★★ 1/5

Google

They think it's ok to dump their signs in a communal bin area, which won't be collected by the council, and the residents have to deal with it. This is not the first time, the last sign was left dumped for months until I had to break it down and bin it. They take 5 minutes to put them up however! They also just leave their cable ties littered on the floor when removing signs (after attaching it to a road sign which is also not allowed but seems to be frequent practice) Lazy and inconsiderate to other residents and getting quite annoying.

Aidan · 2 May 2024

★★★★★ 3/5

Google

Not the best experience with them. But at least they did me a favour not holding me on for the full 4 weeks minimum notice that they have on thier terms end conditions.

Fati · 23 October 2025

★★★★★ 1/5

Google

Inquired about a property on Friday was informed that someone will call me back… no one bothered. Called again today - again informed someone will call me back. No one bothered - went into their office… then gets told it’s been sold. Something doesn’t smell right…NegativeResponsiveness, Professionalism

Jinal · 12 June 2022

★★★★★ 5/5

Google

I'd highly recommend this branch. All the staff and the manager are very professional and efficient in helping us find a suitable home within a short period of time. And they are all very good communicators and very accommodating to our tight schedule. I'll definitely recommend them to my friends when they are looking.

Loretta · 28 November 2024

★★★★★ 5/5

Google

Enrique Bosch was the mortgage broker who advised me on obtaining the best deals for the properties I was buying, His knowledge, attention to detail, and his way of explaining things simply and patiently was outstanding. He is now part of my property team and is assiting me in building a high qualtiy property portfolio. Thank you, Enrique.PositiveResponsiveness, Quality, Professionalism, Value

Msl · 12 June 2022

★★★★★ 5/5

Google

We used the mortgage broker service through Barnard Marcus. Bijal Patel handled our enquiry and I found her to be very friendly, informative, knowledgable and attentive to my needs. I would highly recommend using her if you are looking for the best mortgage solution

Sands291 · 28 March 2024

★★★★★ 5/5

Google

Recently concluded on a sale. While the process took long, Michael Griffin and team ensured they regularly followed up with all parties and provided me the updates and right guidance. They also promoted the property well and got good viewings.

Sudheer · 14 April 2023

★★★★★ 5/5

Google

Amazing service! Spoke to Samantha who was very helpful and went above and beyond!!PositiveResponsiveness, Professionalism

Samuel · 12 June 2022

★★★★★ 5/5

Google

Lucia was very helpful. We didn't end up getting the home we'd offered on - but that was down to the vendors decision to hold out for a higher offer. Lucia also kept in touch right until we exchanged on a property with another agent - in case that fell through.

Silke · 12 June 2021

★★★★★ 5/5

Google

Good agent, honest and fair. Instant communication, proactive attitude, problem solver. Special thanks to Scot for taking ownership of the deal in the whole process, also Lucia for the smooth start. What I also liked about them is nicely displayed website, and the useful print outs they posted to me.

Yan · 12 June 2021

★★★★★ 5/5

Google

Amazing team - helpful and friendly. The manager - Michael - very professional... I sold and bought a property through them.... I would definitely recommend this agent

Jenna · 31 July 2024

★★★★★ 5/5

Google

Barnard Marcus was amazing. Gave an excellent service both Shelley and her team sold my house in one open day and updated me throughout the whole time until exchange if It wasn't for them I would not be in my dream home . Thank you so much again !!

Giorgi · 13 June 2018

★★★★★ 5/5

Google

Had a difficult purchase, but estate agent Lucia Osman was great in facilitating the necessary communication between buyer and seller which got this over the line.

Luke · 14 April 2023

★★★★★ 5/5

Google

What can I say, Scott was amazing throughout the process of our house sale. I really couldn’t recommend him more, he was very professional, very understanding and always there for us. Susan.PositiveResponsiveness, Quality, Professionalism

Susan · 26 August 2021

★★★★★ 5/5

Google

Team were responsive and friendly during a very stressful few months. Contact was via WhatsApp and email with occasional phone calls to make sure we were informed at all times.PositiveResponsiveness

Nicola · 26 August 2021